Leading from the Heart

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Leading from the Heart

• Doing Democracy
• Spring 2003
• Gail Johnson

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Leader and Leadership

• Who here are leaders?
• Exercise
• What words come to mind when you hear the words
  leader and leadership?
• Write them down

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View Video

• What made John Sanford a leader?
• What qualities/characteristics did he possess?
• How does his style of leadership fit with the
  words you associate with leadership?

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Concepts

• Management doing things right
• Leadership doing the right thing

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Leaders At All Levels

• Leadership is the ability to act, to make a
  positive difference in the way work gets done and
  to achieve the results required by the citizens
• Leadership does not reside in a title or a
  position
• Leadership does not mean giving orders
• Leadership enables others to act

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Parker Palmer

• Leadership is a concept we often resist. It
  seems immodest, even self-aggrandizing, to think
  of ourselves as leaders. But if it is true that
  were made for community, then leadership is
  everyones vocation, and it can be an evasion to
  insist that it is not. When we live in the
  close-knit ecosystem called community, everyone
  follows and everyone leads. p. 74

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Parker Palmer

• I lead by word and deed simply because I am
  here doing what I do. If you are also here,
  doing what you do, then you also exercise
  leadership.

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Mary Parker Follett

• Leadership is not fixed in a position.
• The leaders is the one who has the experience and
  knowledge needed to meet the situation at hand.
• The law of the situation
• The leader guides the group and is at the same
  time ...guided by the group.
• Followership is as important as leadership

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Mary Parker Follett

• Old View of Leadership
• aggressive
• dominating
• masterful
• who can make others do what he wants done

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Dominator Leadership

• Underlying Assumptions
• Control, Control, Control
• Scarcity mindset
• Fear-based
• fear of the natural chaos of lifemany of us
  are deeply devoted to eliminating all remnants of
  chaos from the world.ButChaos is the
  precondition to creativity. Palmer, p. 89

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What is Power?

• Power involves an ability to get another person
  to do something that he or she would not
  otherwise have done." Dahl
• "Power might be defined as simply the ability to
  make things happen, to be a causal agent, to
  initiate change. " Follett

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Power

• What do you think power is?
• What power do you have?
• How comfortable are you with being powerful?
• How comfortable are you with being powerless?

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Nelson Mandela

• Our deepest fear is not that we are inadequate.
  Our deepest fear is that we are powerful beyond
  measure. It is our light, not our darkness, that
  frightens us. And as we let our own light shine,
  we unconsciously give other people permission to
  do the same. As we are liberated from our own
  fears, our presence automatically liberates
  others.

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Mary Parker Follett Power

• Power-over-- representing the coercive power
  used in the dominator model
• Power-with--as representing the emerging
  collaborative style or a co-active power.
  This is power that is grown, jointly developed.
• Starhawk power among

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R. Kantor on Powerlessness

• In organizations, it is powerlessness, not power
  that corrupts. When people feel powerless, they
  behave in petty, territorial ways. The become
  rules-minded and they are over-controlling
  because theyre trying to grab hold of some
  little piece of the world that they do control
  and then over-manage it to death.

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Changing Paradigms

• Dominator ? partnership paradigm
• Change from parent-child
• To adult-adult relationships
• To be successful, we must
• Share information and power
• Include many people in decision-making
• Participate
• Expand our skills beyond the technical aspects of
  our jobs

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Kouzes and PosnerFive Characteristics of
Leaders

• Leaders challenge the process
• They search for opportunities to change the
  status quo. They experiment and take risks in
  finding ways to improve the organization. They
  accept failure as learning opportunities.
• Leaders inspire a shared vision
• The passionately believe they can make a
  difference. They envision the future. They
  enlist others in the dream.

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Five Characteristics of Leaders

• Leaders enable others to act
• They foster collaboration and build spirited
  teams. They strive to create an atmosphere of
  trust and human dignity. They share information
  and provide choice. They give their own power
  away.
• Leaders model the way
• They create standards of excellence and set an
  example. They unravel bureaucracy, put up
  signposts, and create opportunities for victory.

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Five Characteristics of Leaders

• Leaders encourage the heart
• Leaders recognize contributions, celebrate
  accomplishments. They make everyone feel like a
  hero.
• The Leadership Challenge. James M. Kouzes and
  Barry Z. Posner. Jossey-Bass, San Francisco.

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Mary Parker Follett

• One of the key tasks of a leader is to articulate
  those things that vague, see tendenciesto see
  the future--to see the evolving situation. (169)
• A leader must have a thorough knowledge of the
  job
• Ability to teach is essential because its the
  leaders job to train people who think for
  themselves and to develop leadership in those
  around him. (173)

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Mary Parker Follett

• Tenacity, sincerity, fairness, steadiness of
  purpose, depth of convictions, control of temper,
  steadiness in stormy periods,
• force of example
• Courage and faith
• Spirit of adventurenot the temperament of a
  gambler
• the insight to see possible new paths, the
  courage to try them, the judgment to measure
  results... (170).

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Robert GreenleafServant Leadership

• Becoming a servant-leader begins with the
  natural feeling that one wants to serve, to serve
  first. Then conscious choice brings one to
  aspire to lead.
• When contemplating an action, a servant-leader
  asks
• Do those served grow as person? Do they, while
  being served, become healthier, wiser, freer,
  more autonomous, more likely themselves to become
  servants? 3, 19).

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Servant Leaders

• Listen to others as well as their own inner voice
• Understand and accept others as they come to
  understand and accept themselves.
• Have a profound positive regard for themselves
  and others.
• View situations in holistic ways as part of a
  larger pattern.

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Servant Leaders

• Understand and act on the interrelatedness of
  their life and use their experiences to construct
  meaning for themselves. 3, pp. 4-6).
• Are committed to the growth of people and see it
  as a personal responsibility to nurture the
  personal, professional and spiritual growth of
  employees.

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Servant Leaders

• They dream great dreams
• Some people see things as they are, and say
  why? I dream things that never were, and say why
  not?
• They have a gift for persuasion and engendering
  voluntary consensus.
• They possess a basic faith that they will
  receive the intuitive insight needed to deal with
  the situation as it unfolds.

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Taoist belief

• When the leader leads well, the people will
  say, We did it ourselves.

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Discussion

• Share a story about a leader you admire and whose
  direction you would willingly follow.
• What qualities does that person possess?

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Leadership Qualities

• Review your list
• What would you add?
• Now consider
• Which of these qualities do you already possess?
• Which ones do you want to enhance?
• Which ones do you want to develop?

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The Journey Inner Work

• Expand your awareness, challenge your
  assumptions, listen to views different from your
  own
• When you go beyond your comfort zone, that is
  where real growth is. (CWG)
• If people skimp on their inner work, their outer
  work will suffer Palmer, p. 91
• Reflective Practice Reflection is a spiritual
  disciplinea path to faith and heart. (BD, 376).

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Bolman and Deal The essential questions

• Who am I as an individual?
• Who are we as a people?
• What is the purpose of my life and our collective
  lives?
• What will be my legacy?

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Parker Palmer Inner Work

• Inner work is as real as outer work
• Skills
• Journaling
• Reflective reading
• Spiritual friendship
• Mediation
• Prayer
• Conversation with others

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Making a Difference

• We all make a difference in the lives of others,
  in our work and our community.
• The question is what kind of difference to we
  intend to make?
• There is a choice here
• What is our intention?

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Parker Palmer Be Not Afraid

• As one who is no stranger to fear, I have had to
  read those words with care so as not to twist
  them into a discouraging counsel of perfection.
  Be not afraid does not mean we cannot have
  fear. Everyone has fear, and people who embrace
  the call to leadership often find fear abounding.

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Parker Palmer Be Not Afraid

• Instead, the words say we do not need to be be
  the fear we have. We do not have to lead from a
  place of fearWe have places of fear inside of
  us, but we have other places as wellplace with
  names like trust and hope and faith. We can
  choose to lead from one of the places.ground
  from which we lead others toward a more
  trustworthy, more hopeful, more faithful way of
  being in the world. p. 93-94.

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Read Poem
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Study Circle

• What leadership qualities will you enhance in the
  next month? Three months?
• Share with your study circle.

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Study Circle Closing ritual

• Put your name on the card.
• Pass card to the person on your right.
• Write down one thing you have valued or
  appreciated about the person named on the card.
  down.
• Keep on passing the cards until every member of
  the group has written a comment on each card.
• When your card returns to you, each person will
  read aloud the comments written by members of the
  study circle.