Title: Welcome to Work Orders
1Welcome to Work Orders
Welcome to a tour of ProComs Work Order System.
Please touch the mouse to begin.
Our goal is very simple to give you the most
comprehensive and efficient system available.
2Creating Orders with the Work Order System
Creating a Ticket Entering Required
Parts Entering Labor Invoicing the Service Ticket
Four Steps Start to Finish
3Search Features
Partial Account Number Telephone Number Company
Name Contact Name
Find Customers Quickly
UPC Code Partial Item Number Manufacturer Price
List Item Description Customer Sales History
Add Items Easily
4Inventory and Parts Lookup
5Command Line Functions
6Warning Screens
Warning screens alert you when a customer
is on hold is over their credit limit is past
due has notes assigned
7Customer Inquiry
8Billing to a Different Customer
9Change Customers
10Multiple Stocking Locations
11Three Selling Units
12Substitute Items
13Lost Sale Tracking
14Serial Numbered Items
15Serial Numbered Items
16 Contract Pricing
17Quantity Discount
18Promotional Pricing
19Minimum Selling Price
20Partial Warranty
21Multiple Vendor Warranties
22Start to Finish in Four Steps
Creating a Ticket Entering Required
Parts Entering Labor Invoicing the Service Ticket
Four Steps Start to Finish
23Creating a Ticket
24Creating a Ticket
25Creating a Ticket
26Creating a Ticket
27Creating a Ticket
28Creating a Ticket
29Creating a Ticket
30Creating a Ticket
31Creating a Ticket
32Creating a Ticket
33Creating a Ticket
34Find by Item Number Entering Required Parts
35Find by Item Number Entering Required Parts
36Locate by UPC Code Entering Required Parts
37Locate by UPC Code Entering Required Parts
38Search by Partial Item Number Entering Required
Parts
39Search by Partial Item Number Entering Required
Parts
40Manufacturer Price List Entering Required Parts
41Manufacturer Price List Entering Required Parts
42Manufacturer Price List Entering Required Parts
43Seek by Item Description Entering Required Parts
44Seek by Item Description Entering Required Parts
45Seek by Item Description Entering Required Parts
46Seek by Item Description Entering Required Parts
47Integrated Parts Cataloging Entering Required
Parts
48Integrated Parts Cataloging Entering Required
Parts
49Integrated Parts Cataloging Entering Required
Parts
50Integrated Parts Cataloging Entering Required
Parts
51Entering Labor
52Entering Labor
53Entering Labor
54Entering Labor
55Invoicing the Service Ticket
56Invoicing the Service Ticket
57Invoicing the Service Ticket
58Warranty Management
Warranty Management provides
Warranty Tracking and Printing Multiple Vendor
Warranties Partial Warranty Claims
59Warranty Management
60Warranty Management
61Warranty Management
62Warranty Management
63Warranty Management
64Warranty Management
65Warranty Management
66Warranty Management
67Work Order History
Retrieve History by
Invoice Serial Number Customer Name Phone Item
Number Tag Number
68Work Order History
See a Complete History of
Work Performed Parts Used Customer Complaints
69Work Order History
70Work Order History
71Work Order History
72Thank You
Thank you for taking the time to learn more about
Work Orders through this introductory tour.
Please see one of our Sales Associates to
discover how ProComs feature-rich suite of
software solutions can increase your
productivity and profits.