A Day in the Life of Bob Kent

1
A Day in the Life of Bob Kent

• Visibility. Then Control.

2
Everything Web
Web Browser Has Become the Universal Client
Web email Instant Messaging P2P file sharing
Web surfing Instant Messenger P2P file sharing
P2P file sharing Audio/Video Streaming Spyware
Answer is to control, not just block
3
Web Creates Business Risk
4
Introducing Blue Coat ProxySG
Advise.
Coach.
Enforce.
Purpose-built proxy appliance providing granular
control with wire-speed performance
5
A Day in the Life of Bob Kent
6
Introducing Bob Kent

• Bob works for Edge Corporation.
• Bob is a good employee, but unfortunately likes
  to do bad things on the Internet.
• Lets see what happens now that Edge Corp has
  installed Blue Coat proxy appliances

7
(No Transcript)
8
Launch Internet Explorer Browser Finds and
displays information and Web sites on the Internet
1045
9
http//my.yahoo.com
10
http//www.mysite.com/?comply//my.yahoo.com
Welcome Bob Kent to Edge Corp. intranet and
Internet connection News of the Day Employee
meeting will take place in the restaurant at 300
pm today Before accessing the Internet, you must
read and acknowledge our corporate acceptable use
policy http//intranet.edgecorp.com/aup.html CLICK
HERE TO ACCEPT AND ACCESS THE INTERNET Any IT
problems, please email IT Support Desk or call
extension 2875 IP address 10.150.1.130 Date Feb
ruary 20, 2004 Time 915 am
CLICK HERE TO ACCEPT AND ACCESS THE INTERNET
1046
11
Yahoo! Microsoft Internet Explorer
http//www.katysfriends.com
1059
12
http//www.sportspages.com
Hello again, Bob Kent This is a message from the
IT department. The website you are trying to
access www.katysfriends.com Is listed as a site
within the category ADULT CONTENT and you are not
allowed to visit this site. Our Internet
Acceptable Use Policy is available here
http//intranet.edgecorp.com/aup.htmp For more
help, email IT Support Desk or call extension 2875
13
http//www.amazon.com
Hello again, Bob Kent This is a message from the
IT department. The website you are trying to
access www.sportspages.com Is listed as a site
within the category SPORTS This category of site
is accessible by you before 900 am, between
1200 and 100 pm and after 600 pm Our Internet
Acceptable Use Policy is available here
http//intranet.edgecorp.com/aup.htmpAny For
more help, email IT Support Desk or call
extension 2875
14
http//www.cnn.com
15
http//www.cisco.com/jobs
1132
16
Hello again, Bob Kent As valued member of staff,
we want to make sure you are happy here at Edge
Corp. If you would like an interview with HR to
discuss your role, please email me. Best
Regards, Lucy Smith
17
http//messages.yahoo.com/?actionqboardf
18
I work for Toyota. Rumor here is that we are
going to merge with Ford in 30 days.
19
http//by1fd.bay1.hotmail.msn.com/cgi/hmhome?curmb
oxf000000001abe193d5af10ba083db9aaa48d79de108f
tiyes
20
http//by1fd.bay1.hotmail.msn.com/cgi/hmhome?curmb
oxf000000001abe193d5af10ba083db9aaa48d79de108f
tiyes
Heres an Interesting file. Take a look.
21
http//by1fd.bay1.hotmail.msn.com/cgi-bin/doattach
BKent2003_at_hotmail.com
1244
22
(No Transcript)
23
(No Transcript)
24
Windows Media Player Plays your digital media
including music, videos, CDs, DVDs and Internet
Radio
145
25
146
26
Launch Kazaa
152
27
Disconnected
152
28
Launch Internet Explorer Browser Finds and
displays information and Web sites on the Internet
204
29
http//www.hotmail.com
30
http//www.mysite.com/?comply//www.hotmail.com
Hi Bob Kent, Edge Corp employees are permitted to
access personal, Web-based email
accounts. However, all file attachments will be
scanned and infected files deleted. CLICK HERE TO
CONTINUE Any IT problems, please email IT Support
Desk or call extension 2875 IP address
10.150.1.130 Date February 20, 2004 Time 205
pm
CLICK HERE TO CONTINUE
1046
31
http//www.hotmail.com
Bob_kent_at_hotmail.com
Joan_smith_at_yahoo.com Funny email from Jack R. Mar
31 29KB
Youvewon_at_Vacations.com Win A Trip for Two To
Hawaii Mar 31 768KB
Hotmail Staff Increase your email capacity Mar
30 1KB
KJT607web_at_zwallet.com Heres Your File! Mar
30 29KB
Sam Johnson Did you see the game last night?
Mar 30 7KB
Cassandra Love Call Me. Mar 30 540KB
Joan_smith_at_yahoo.com Dinner with Peg and Alan on
4th? Mar 30 29KB
Mary Smith Did you call mom and dad about
photos? Mar 29 19KB
Kyle Lissabet Win a free computer. Mar 29 760KB
32
http//www.hotmail.com
Bob_kent_at_hotmail.com
Youvewon_at_Vacations.com March 31, 2004 235
pm Bob_kent_at_hotmail.com Win A Trip for Two To
Hawaii
Joan_smith_at_yahoo.com Funny email from Jack R. Mar
31 29KB
Youvewon_at_Vacations.com Win A Trip for Two To
Hawaii Mar 31 768KB
Hotmail Staff Increase your email capacity Mar
30 1KB
Free_trip.pif
KJT607web_at_zwallet.com Heres Your File! Mar
30 29KB
Sam Johnson Did you see the game last night?
Mar 30 7KB
Bob_Kent_at_hotmail.com, Youve won a free trip to
Hawaii. Download the Attached claim form to
register and win your trip !
Cassandra Love Call Me. Mar 30 540KB
Joan_smith_at_yahoo.com Dinner with Peg and Alan on
4th? Mar 30 29KB
Mary Smith Did you call mom and dad about
photos? Mar 29 19KB
Kyle Lissabet Win a free computer. Mar 29 760KB
33
http//www.hotmail.com
Bob_kent_at_hotmail.com
Youvewon_at_Vacations.com March 31, 2004 235
pm Bob_kent_at_hotmail.com Win A Trip for Two To
Hawaii
Joan_smith_at_yahoo.com Funny email from Jack R. Mar
31 29KB
Youvewon_at_Vacations.com Win A Trip for Two To
Hawaii Mar 31 768KB
Hotmail Staff Increase your email capacity Mar
30 1KB
Free_trip.pif
KJT607web_at_zwallet.com Heres Your File! Mar
30 29KB
Free_trip.pif
Sam Johnson Did you see the game last night?
Mar 30 7KB
Bob_Kent_at_hotmail.com, Youve won a free trip to
Hawaii. Download the Attached claim form to
register and win your trip !
Cassandra Love Call Me. Mar 30 540KB
Joan_smith_at_yahoo.com Dinner with Peg and Alan on
4th? Mar 30 29KB
Mary Smith Did you call mom and dad about
photos? Mar 29 19KB
Kyle Lissabet Win a free computer. Mar 29 760KB
34
http//www.sillysmilies.com
35
Hello, Bob Kent This is a message from the IT
department. Your PC has just tried to send
information to a known spyware site www.gator.com
We have blocked the spyware from sending your
personal information out of the organization
(using our Proxy appliance), however your PC will
run more slowly until the spyware is removed. We
are about to redirect you to the spyware removal
software to remove this and any other spyware
from your PC, please click HERE to start. For
more help, email IT Support Desk or call
extension 2875
36
http//www.google.com
37
http//www.google.com/advanced_image_search?hlen
http//www.google.com/images?as_qbreastsvnum10
hleniGoogleSearchas_epqas_oqas_eqimgsz
as_filetypeimgcas_sitesearchsafeactive
breast
38
(No Transcript)
39
Launch Microsoft OutLook
215
40
User Experience Summary

• Bob is considered a good guy at the office
• Every browser click has an affect on your
  business
• Reducing Bob-like actions is the job of ProxySG
• ProxySG provides the ability to
• Advise Bob on Acceptable Use Policies
• Coach Bob on best practices and time allocations
• Enforce policy to control viruses, spyware,
  legal liabilities, adverse bandwidth use
  reduced productivity

41
In Control with Blue Coat

• Keep good employees from doing bad things on
  the Internet
• Everything web leads to increased risks
• Blue Coat is 1 proxy appliance leader (IDC)
• Custom, object based OS with caching enables
  wire-speed performance
• Shipped more than 20,000 proxy appliances
  worldwide
• Do you know what your users are doing on the
  network?
• Find out with a Web Traffic Assessment
• Plus learn more about Spyware prevention

42
The Business of IT
Applications
Delivered over the Network
Experienced by Users
And Keep it Fast and Safe too!
43
The Power of the Proxy
44
Real World Power of the Proxy

• Real example of a webified business
• Over 250 web based applications
• Customer Facing Partner Exchanges Employee
  Tools
• Streaming / e-mail / file / JAVA / XML / etc.,
  (virtually anything Web enabled)

Application Servers
Headquarters
Retail Branches
Switch
Router
Router
Switch
Router
Firewall
Internet
Internal Network
Switch
Router
Retail Branches

• Problems
• Lack of Security and Control of Internet Use
• Server overload in Data Center
• Poor to unusable application performance in
  branch office

45
ProxySG Protect. Control. Accelerate.
TechnologyPartners
ProxyAV
Services
Anti- Spyware
IM, Streaming P2P Control
Web Anti-Virus
On-Proxy URL Filtering
Reverse Proxy
46
Complete Range of Proxy Appliances
ProxySG 8000 Series

Corporate Headquarters
ProxySG 800 Series
ProxySG 400 Series
Remote Offices
ProxySG 200 Series
ConnectedUsers
Up to 250 users
100-2000 users
1000 - 50,000 users
WAN Throughput
Up to 15Mbps
15Mbps-80Mbps
80Mbps -300 Mbps
Performance
47
Thank You!