MBA CAREER PLACEMENT PROJECT

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MBA CAREER PLACEMENT PROJECT

• DAVID BLACK
• ANDREA COLLINS
• CHRIS FULLER
• LYNN POWELL

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PROJECT OUTLINE

• I. Overview of the Process
• II. University Resources
• III. Competition Analysis
• IV. Survey of Students and Employers
• V. Operations Management Issues
• VI. Recommendations

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Service Process Analysis
Mission To add value to the MBA Program for
students, the University, and employers, by
reviewing the James Madison University Master of
Business Administration service process, with a
focus on job placement and career development.
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The Service Design Process
SERVICE CONCEPT
OBTAIN HIGER EDUCATION NEW JOB W/ HIGHER SALARY
WORKING PROFESSIONAL
SERVICE PACKAGE
INTELLECTUAL/MONETARY STATUS
PROFESSIONAL/PERSONAL DEVELOPMENT
PERFORMANCE SPECIFICATIONS
ACADEMIC EXPECTATIONS
CAREER ENHANCEMENT
STUDENTS
JMU
DESIGN SPECIFICATIONS
COURSEWORK FACILITY
PROFESSORS, TUITION, COMPLETION TIMES
DELIVERY SPECIFICATIONS
CAREER PLACEMENT ASSISTANCE
SCHEDULE
JMU/SHOWKER
COURSEWORK/DEGREE
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University Resources

• Academic Advising
• Career Development

College of Business MBA Program
Service Deliverable Career Placement Assistance
Development and Alumni Relations
College of Graduate Professional Programs
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Survey of Market Competition Summary (47)
Virginia MBA Programs (17) Averett
University Eastern Mennonite University College
of William Mary George Mason University Liberty
University Lynchburg College Mary Washington
College Marymount University Old Dominion
University Radford University Shenandoah
University Regent University Hampton
University University of Richmond University of
Virginia - Darden Virginia Tech VCU
National Peer Programs (20) Appalachian State
University (NC) Baylor University (TX) Bradley
University (IL) CA State University - Chico
(CA) CA State University Fresno (CA) Indiana
Uni. of PA (PA) Middle TN State University
(TN) Ohio State University (OH) Providence
College (RI) Salisbury State University (MD) SUNY
Binghamton (NY) SUNY College Brockport
(NY) Texas Christian University (TX) Univ. of
Delaware (DE) Univ. of North Dakota (ND) Univ. of
Northern Iowa (IA) Univ. of Oregon (OR) Univ. of
Rhode Island (RI) Univ. of TN Chattanooga
(TN) Western Washington University (WA)
Student Surveyed (19) VIRGINIA Eastern Mennonite
University College of William Mary George Mason
University Old Dominion University Radford
University Shenandoah University University of
Richmond University of Virginia Darden Virginia
Tech NATIONAL Duke University George Washington
University Lehigh University Mississippi State
University New York University Stern San Diego
State Sunn New Paltz Univ. of Maryland Wake
Forest University Wharton Santa Barbara
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Survey of Market Competition Summary
MBA Career Services Peer Offerings MBA Career
Development Office Resume Books On-line /
Free-standing publications Distinguished Speaker
Series Company Presentations / MBA Corporate
Roundtable Company Links Company Rankings Sample
Interview Questions Publication Alumni Community
Database / Mentoring Service Credentials and
Portfolio Management Service MBA Student Council
Association Coop and Internship Placement Career
Fair MBA Consortium MBA Career
Symposiums On-line Job Posting JMU Career
Services (No MBA Focus) Advisement / Career
Counseling Mock Interviews Resume / Vita
Workshops and Writing Advice Career Resource
Library Employment Search Engine Links On-campus
interviews MadisonTrack (MONSTER.COM)
Class Profiles Applicants Number
Enrolled Women/Minority/International Stats.
Average Age at Entry Full-time / Part-time
Status Average GMAT Score GPA
Distribution Undergrad Major Employment Reports
and Statistics Median Base Salary Employment
by Geographic Area Employment by Functional
Area Employment by Industry Recruiters
Resources Identifying Talent Planning a
Visit On-campus Interviewing calendar Viewing
Resumes On-line
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Student Survey Results
58 Looking for Employment
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Employer Survey Results
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OPERATIONS MANAGEMENT ISSUES

• Capacity Constraints
• Quality Inspections

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Capacity Constraints (Bottlenecks)

• Human Resource Constraints
• MBA Program Director (Part-time position)
• Graduate Student Council
• MBA Student Association
• On-Campus Interviewing Office
• Academic Advising Career Development
• Possible Solutions
• Full-time MBA Program Director
• Student and Graduate Assistants
• Third-Party Assistance
• (erecruiting.com, Interfolio.com,
  ReferenceNow.com)

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Capacity Constraints (Bottlenecks)
B. Perception of Budget University Budget
Crisis Annual Budget cut 10.4
(5,418,546) Possible Solutions Student
and Graduate Assistance Defined
Responsibilities of Roles Third-Party
Assistance (erecruiting.com, Interfolio.com,
ReferenceNow.com)
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Quality Inspections
A. Marketing to Recruiters Perception of
Employer to the Finished Good Possible
Solutions Web Development Free-standing
Publications Recruiting Employers MBA
Consortium Third-Party Assistance (erecruiti
ng.com, Interfolio.com, ReferenceNow.com)
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Quality Inspections
B. Lack of Communication and Direction MBA
Program Director Academic and Career
Development College of Graduate and
Professional Programs On-Campus Interviewing
Office Alumni Services Admissions
Office Possible Solutions MBA Student
Association (link all groups) Increase
Expectations of Current MBA Students for
Placement Assistance Link MBA Admissions
and On-Campus Interviewing
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RECOMMENDATIONS

• ?

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Recommendations

• On-line resume book
• Internalon MBA or GSA web site
• Externaloutsource to Interfolio
• On-campus interviewing
• Specifically for graduate students
• Graduate career advising services
• Networking opportunities
• Alumni database
• Employer information sessions
• Graduate Student Association (GSA)

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Recommendations

• MBA Program website
• Links to career services and events
• Experiential Learning
• Internshipsshort-term work experience
• Externshipsmentoring or shadowing
• MBA Consortium
• Regional job recruitment events for MBAs
• Recruitment limited to member universities