Finisar SAN Availability Solutions Enterprise Business

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FinisarSAN Availability SolutionsEnterprise
Business
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Executive Overview

• Pioneer in deep SAN monitoring and analysis
  products
• Highly differentiated enterprise solutions
  addressing key business challenges
• Proven products and service offerings
• Growing global customer base
• Delivered collaboratively with key partners

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Finisar at a Glance

• Established 1988
• Over 400M in revenues
• Publicly traded NASDAQ FNSR
• Every Enterprise SAN has Finisar Optics already
  installed
• Inside 97 of all SAN devices!
• Market leader fibre channel protocol analyzer
• Used by every major SAN vendor to troubleshoot
  customers SAN problems!
• Market Leader SAN testing and training facility
• Medusa Labs

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Fiber Optic Transceivers and Modules
Optical data sent by VCSEL
router, switch, HBA or other device
Optical data received by photodiode
Circuitry provides translation between optical
and electrical information
ELECTRICAL
OPTICAL
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Vendor Trusted Proven Technology
Finisars SAN Availability solutions are Vendor
Trusted Vendor Proven

• Vendor RD Labs
• Finisars products are Industry Standard
  offerings used by major storage, switch and HBA
  vendors for testing troubleshooting SAN devices
• Vendor Field Support Organizations
• Finisars Xgig Analyzer is used by vendors field
  service organizations when Enterprise customers
  experience elusive SAN connectivity or
  performance problems

• The Finisar Trace is an industry standard
  format recognized by every major storage vendor

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Storage Vendors who use and trust Finisar
and others
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Enterprise SAN Availability Solutions

• Xgig
• SAN Resiliency Testing
• Used to test SAN infrastructures Physical layer
  testing and protocol error injection
• SAN problem identification diagnosis
• Used when problems occur pinpoints traffic
  issues and errors

Detecting Storage Network problems before
Applications and Users are impacted
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The Finisar SAN Availability Difference
Only Finisar provides insight into the data
traffic flows inside the network!
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The Finisar Difference Data Path/Traffic
Visibility

• SAN Instrumentation Levels
• Traffic Analysis Points (TAP)
• Enables non-disruptive traffic analysis
• NetWisdom Express Edition
• Software only switch port analysis via SNMP
• NetWisdom Enterprise Edition
• Software Hardware data traffic monitoring and
  analysis
• NetWisdom Expert
• Data traffic monitoring, analysis, diagnosis, and
  resolution

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What are Analysts saying.

• "It's ironic that the largest, most sophisticated
  IT shops in the world are the ones most likely to
  have hidden problems."  
• "The issue is visibility - or the absolute lack
  of.  We have no idea what issues we have, and
  where, most of the time.  When you add virtual
  services into the infrastructure, you only
  compound the problem.  It's like driving blind -
  you can wing it for a while, but sooner or later
  you will hit something."
• - Steve Duplessie, Founder, Enterprise Strategy
  Group.

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Typical SAN Diagnostic Scenario - Today
SAN/Storage Administrators
Application Users
SAN Vendors
Use SRM/SAN Mgt products to try and locate problem
Vendor attempts to diagnose over the phone
Users report slow application response times and
blame SAN
Users report slow application response times and
blame SAN
Y
Problem found?
Problem found?
Y
N
N
Vendor arrives on-site and begins to use
vendors diagnostic tools
Contact Storage Administration
Use Device Mgt Tools to try and locate problem
Y
Application Performance restored, Users are Happy!
Problem found?
N
Y
Problem found?
Vendor concludes problem is not with their device
N
Contact next SAN Vendor
Contact last problem vendor for help
Contact Application Admin. confirm SAN is not
the source of the problem
Customer calls meeting with ALL SAN Vendors and
pushes for resolution
The Vendor most in question arrives with Xgig
Analyzer
Application Administrators can now eliminate SAN
from equation and focus on other potential
problem areas (i.e. app changes, DB queries, etc.)
Y
Problem found?
N
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SAN Diagnostic with NetWisdom Reactive State
SAN/Storage Administrators
Application Users
SAN Vendors
Vendors 3rd level support gets trace and
diagnosis.
View NetWisdom Dashboard Reports to see if any
SAN Links are experiencing any problems
Users report slow application response times and
blame SAN
Users report slow application response times and
blame SAN
Y
Problem found?
Problem found?
N
Contact Storage Administration
Y
Use Netwisdom to troubleshoot, if necessary
Generate Xgig Capture Trace, Troubleshoot
resolve
Application Performance restored, Users are Happy!
Y
Problem fixed?
N
Contact Application Admin. confirm SAN
performing within specs
Contact vendor in question email trace
Application Administrators can now eliminate SAN
from equation and focus on other potential
problem areas (i.e. app changes, DB queries, etc.)
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SAN Diagnostic with NetWisdom Proactive State
SAN/Storage Administrators
Application Users
SAN Vendors
Vendors 3rd level support gets trace and
diagnosis.
Users report slow application response times and
blame SAN
NetWisdom alerts SAN Admin. to problem
initiates Xgig Capture Trace
Application Admin. alerts users to potential
slowdowns
Y
Problem found?
Application Performance restored, Users are Happy!
SAN Admin reviews NetWisdom Xgig Trace
Y
Problem fixed?
N
Contact vendor in question email trace
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NetWisdom Pre-Production Environment
SAN/Storage Administrators
Application Users
Application Admin. Prepares for App or System
change/upgade, etc.
Users report slow application response times and
blame SAN
SAN Admin baselines existing App/System
performance
Informs Storage Admin. of planned change/upgrade
Notifies App Admin ready to monitor the change
App Admin. makes change/upgrade
SAN Admin uses NetWisdom to Monitor App/System
performance for minor changes
Y
Problem found?
N
Application Administrators can now confidently
roll upgrade/change into Production
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SAN Availability Solutions

1. Remote Replication Availability
2. Application Availability
3. Infrastructure Availability
4. Server/Storage Consolidation Availability
5. Pre-Production Availability
6. Backup Infrastructure Availability

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Product Demonstration
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Representative Enterprise Customers

• Albertsons
• Austrian Lottery
• Bank of New York
• Baptist Memorial
• Bosch
• Bundesamt fur Informatik und Telekommunikation
• Caterpillar
• Cedars-Sinai Medical
• Chicago Mercantile
• Cingular
• Con-way (CNF)

• Government of BC
• Halifax Bank of Scotland
• Kaiser Permanente
• Lawrence Livermore Labs
• MD Anderson Cancer Ctr.
• Microsoft
• Motorola
• NASA
• San Diego Super Computer
• United Airlines
• US Homeland Security

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Finisar Services

• SAN Healthcheck Services
• Troubled link, Application, Storage,
  Pre-production, Backup/Remote Replication
• Monthly/Quarterly SAN Optimization Check
• Monthly/Quarterly SAN Analysis to ensure maximum
  utilization performance of SAN infrastructure,
  and provide advanced insight into potential
  problem areas

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Finisar Benefits Summary

• Storage vendor trusted proven technology
• Eliminate finger pointing locate root cause of
  problem faster
• Detect, diagnose, resolve SAN data path
  problems before application/user impact
• Ensure SAN Resources are fully utilized and
  performing optimally
• Improve SAN capacity planning through better
  insight into current link utilizations
• Improve service levels customer satisfaction

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Questions/Next Steps?

• For more information, visit our website.
• www.finisar.com

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Backup
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Finisar High Density TAP
Enables non-disruptive, real-time data traffic
analysis
from storage
from switch
to probe/analyzer
single TAP

• Passive access to all network traffic
• No latency, no point of failure
• Support of 1Gb/s to 10 Gb/s line rates
• Up to 16 TAPs in a 1U rack-mount configuration

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Netwisdom Express Edition

• Software only, low cost solution
• Aggregated, multi-vendor, switch traffic views
• Key metrics include
• Byte count recvd/sent per port
• Class 3 frame count recvd/sent
• Count of instances of synch loss detected at the
  switch ports
• Count of instances of signal loss detected at the
  switch ports
• Count of link resets received/ transmitted,
  link failures per port
• Count of frames received with invalid CRCs
  detected per port
• Class 3 discards per port

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NetWisdom Dash Board
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NetWisdom

• Pre-defined reports
• Customize everything
• Trending

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NetWisdom Enterprise Edition Metrics

• SCSI Link Pending Exchanges
• Proactively detect SCSI I/O slowdowns
• End device conversation by ITL
• Improve service levels customer satisfaction
• Drive Performance Metrics by ITL
• Proactively identify latency problems
• Exchange Metrics for Read/Write/Other by ITL
• Categorize the I/O traffic to create and monitor
  SLAs
• Pending Exchange Metrics by ITL
• Proactively detect queue overflows on storage and
  servers
• SCSI Status metrics by ITL
• Identify specific problematic SCSI device
• Fibre channel protocol link events
• Identify low level fibre channel protocol
  problems
• Fibre channel link groups
• Identify fibre channel linkage problems

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NetWisdom Rover

• 1, 2, and 4 Gbps support
• 1U high density unit
• Enables sharing/scaling of Probes across multiple
  SAN links

Full 4Gbps support spring 2007
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NetWisdom ProbeFCX Features

• 1, 2, and 4 Gbps support
• Blade architecture, with 2 probes per blade
• 2U high density, 4 slot chassis
• Dedicated monitoring via passive HD-TAPs

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Xgig
Xgig trace reports are the SAN industry standard
for analyzing and troubleshooting fibre channel
networks

• Tightly integrated with NetWisdom
• Event-triggered traffic capture
• Xgig Expert Software pinpoints traffic issues
• Xgig Jammer network error generator for testing
  SANs
• Xgig BERT physical layer testing

Finisars Xgig is the SAN industrys workhorse
protocol analyzer