Project Overview

1
Project Overview

• Geac/UX PMS
• Geac Computers Inc.
• Li, Man Fung

Project Goals
Applications
Project Description
Demonstration Packages
Features Benefits
Technology
Competitive Analysis
Key Learning Points
2
Project Goals

• Knowing the Geac Hotel Systems and Geac/UX PMS
• Understanding what the Geac/GH provide to the
  users
• Comprehend how the system benefit the users

3
Project Description

• Geac Hotel Systems Division a division of Geac
  Computers, Inc., is a strategic business partner
  and premier provider of total property management
  technology solutions to the hotel and resort
  industry. Geac services include hardware and
  software installations, training and 24/7
  technical support to hundreds of clients in the
  hospitality industry across North America and
  around the world. Geac's clients range in size
  from as small as 75 room standalone properties to
  4,300 room complexes.Geac/UX is the perfect
  solution for mid-sized to large hotels and
  resorts. Its software is organized around a
  series of fully integrated modules ranging from
  Reservations to Accounting.

4
Project Description

• Geac/UX sophisticated architecture offers users
  multi-function capabilities without requiring
  them to learn complicated procedures. Users may
  quickly display or enter information via
  automatic pop-up windows and simple input
  screens. The sequence and appearance of several
  windows and screens may be customized for each
  user via Run Order. This unique feature allows
  hotels to easily adapt the system to each user's
  specific job requirements plus it controls
  security privileges. This menu-driven system
  supplies the advanced functionality necessary to
  solve today's complex business problems, increase
  profitability, and provide high levels of guest
  satisfaction.

5
Project Description

• Furthermore, Geac/UX offers a fully-integrated
  Back Office system to ensure that all revenue
  postings are transferred appropriately from the
  Front Office to the Back Office.

6
Features Benefits 1

• Key feature Error Routine Window
• If an error or escape occurs during a process,
  an error window will display instead of dropping
  the user into Thoroughbred Basic Command mode.
  Primarily a Customer Support mechanism, the
  window displays the program and line number on
  which the error occurred, and provides the
  support technician several options/tools for
  analyzing and debugging the problem.
• Benefit
• Small error can be solve by the users
  immediately.

7
Features Benefits 2

• The FAX Confirmation feature allows the immediate
  facsimile of on-line confirmations 24 hours a
  day, seven days a week, worldwide. It can be
  programmed to transmit at night, when rates are
  less expensive, to save money. It will also
  automatically retry on busy signals.
• Benefits
• - Complete logging, reporting, and
  accountability available on-line and in the daily
  Night Audit process.
• - Administrative Managers may easily set up the
  FAX parameters in the Geac/UX system.
• - The FAX Confirmation feature can dramatically
  enhance your property's productivity and
  profitability.

8
Features Benefits 3

• Run order feature in Agent Maintenance can be set
  to automatically and sequentially prompt a
  reservation agent using the Reservations program
  with the Rate Schedule, Guest Address,
  Settlement, and Marketing windows.
• Benefit
• This saves time by eliminating excess keystrokes
  (that is, manually opening and closing each of
  these windows).

9
Competitive Analysis

• Instructions
• Delete sample document icon and replace with
  working document icons as follows
• Create document in Word.
• Return to PowerPoint.
• From Insert Menu, select Object
• Click Create from File
• Locate File name in File box
• Make sure Display as Icon is checked.
• Click OK
• Select icon
• From Slide Show Menu, Select Action Settings.
• Click Object Action and select Edit
• Click OK

• Competitors
• Hotellinx Systems LtdHotellinx PMS
• Lodgical Systems, LLC INNfinity Hospitality
  SystemsTM
• Strengths
• Geac/UX is one of the most complete systems of
  its kind in the market today.
• Geac/UX's menu-driven features make training
  easy. The user simply follows the flow of prompts
  on the screen to complete the task at hand, thus
  saving time and money.

10
Competitive Analysis

• Weaknesses
• Both Hotellinx PMS INNfinity Hospitality
  SystemsTM run on True Microsoft Windows
  Application, so when a new desk clerk is hired,
  he is already pre-trained in the basic use of
  Windows conventions
• INNfinity Hospitality SystemsTM captures all the
  changes made to a guest record and lists who made
  the change, what date the change was made, and
  even keeps track of what the original value was.

11
Applications

• Instructions
• Delete sample document icon and replace with
  working document icons as follows
• Create document in Word.
• Return to PowerPoint.
• From Insert Menu, select Object
• Click Create from File
• Locate File name in File box
• Make sure Display as Icon is checked.
• Click OK
• Select icon
• From Slide Show Menu, Select Action Settings.
• Click Object Action and select Edit
• Click OK

• Geac offers hotel and resort front office,
  management and billing, integrated golf tee time
  scheduling with its Pebble Beach Golf Package,
  facsimile reservation confirmations and back
  office with general ledger, accounts payable and
  payroll. Geac offers more than 100 interfaces
  such as Geac CTC POS, electronic banking and
  credit card authorization for front office and
  accounts receivable, PBX, CAS and CRS, plus its
  generic serial interface (GSI) which enables
  interfacing.

12
Applications

• Army Lodging
• Geac has been honored with the task of
  outfitting the 6th largest hotel chain in the
  world - the US Army (which conservative
  estimates figure to include 109 properties and
  24,000 rooms) - with the feature-rich Geac/UX
  PMS. The completing features of the system will
  offer the Army the efficiencies, cost savings and
  enhanced performance http//trol.redstone.army.mil
  /mwr/lodging/new/sop.html
• Hotel and Casino
• Further, Geac has inked contracts with the
  192-room Townesville Sheraton Hotel and Casino in
  Townesville, Queensland.
• http//www.sheratontownsville.com.au/casino/frame
  .htm

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Demonstration Packages

• Instructions
• Delete sample document icon and replace with
  working document icons as follows
• Create document in Word.
• Return to PowerPoint.
• From Insert Menu, select Object
• Click Create from File
• Locate File name in File box
• Make sure Display as Icon is checked.
• Click OK
• Select icon
• From Slide Show Menu, Select Action Settings.
• Click Object Action and select Edit
• Click OK

• You were not able to use the demonstration
  package of this product or service, but you can
  see some demonstration screen by clicking the
  features at (www.hotels.geac.com/default.asp?Page
  geacux)
• I think of the copy problem, most of the software
  company would not have the demonstration package
  on internet. Or unless you give them your
  information before you can downloading the
  demonstration package.

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Demonstration Packages

• One of the Geac/UX competitor Hotellinx allow
  people to downloading the self-extracting demo
  from the internet. (www.hotellinx.com/download.htm
  )
• From the demo, you can exactly see the real
  format and try to learn it by punching something.
  By doing this you can more understand who the
  system work.

15
Technology

• Instructions
• Delete sample document icon and replace with
  working document icons as follows
• Create document in Word.
• Return to PowerPoint.
• From Insert Menu, select Object
• Click Create from File
• Locate File name in File box
• Make sure Display as Icon is checked.
• Click OK
• Select icon
• From Slide Show Menu, Select Action Settings.
• Click Object Action and select Edit
• Click OK

• To help you maintain a knowledgeable staff and
  minimize your training costs, its better to have
  the system run on Window based .
• For expand globally, its better to have
  multi-language interface for the system.

16
Resources

• Both chapter 6 Property Management System
  Interfaces and chapter 11 Selecting and
  Implementing Computer Systems in the textbook
  were most useful to me in this project.
• An article Best Practices in Information
  Technology was most useful to me in this
  project.
• Web sites Hospitality Upgrade Magazine and
  Geac Hotels Division were most useful to me in
  this project.

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Key Learning Points

• Instructions
• Delete sample document icon and replace with
  working document icons as follows
• Create document in Word.
• Return to PowerPoint.
• From Insert Menu, select Object
• Click Create from File
• Locate File name in File box
• Make sure Display as Icon is checked.
• Click OK
• Select icon
• From Slide Show Menu, Select Action Settings.
• Click Object Action and select Edit
• Click OK

• Three things that you learned from the
  completion of this project
• Understanding the Geac/UX PMS and how the system
  benefit the users.
• How to compare the Geac/UX PMS with others by
  knowing what features they provided.
• How to search resources from internet through
  some useful websites.

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Key Learning Points

• To met the Three Goals of the Project, I
• -- Searching some PMS from the internet and
  viewing theirs features.
• -- Downloading the demonstration interface and
  play with it.
• -- Compare the systems and try to find theirs
  advantages.