Ensuring Student and Employee Success, Jean Conway

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Richland College
Ensuring Student and Employee Success
Texas Higher Education Coordinating BoardJune 6,
2007
Jean Conway Vice President for Teaching and
Learning
Teaching, Learning, Community Building
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Session Overview

• Learning Centered Processes
• Assessing Student Learning
• Faculty and Staff Engagement
• Employee Results
• Lessons to Share

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Learning-Centered Processes
Interactive Learning Learning Style Options
Student-to-Student Faculty-to-Student Student with Material Distance Learning (on-line) Hybrid/Blended Classes Cooperative Learning Lecture/Discussion Lab-based Courses Learning Communities Flexible Scheduling
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Learning-Centered Processes
Curriculum Diversity
Ethnic Studies Global Studies Peace Studies Cultural Studies Emeritus Program Study Abroad International Partnerships
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Learning-Centered Processes
Learning Environment
Smart Classrooms Flexible Furniture Outdoor Settings Multiple Use Rooms Seminar Settings Discipline-specific Tutoring Areas Collaboration Spaces
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How Do We Ensure Quality and Assess Student
Learning?

• Quality Enhancement Plans
• THECB Learning Outcomes Assessment
• Course Redesign Project
• Key Performance Indicators

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Richlands QEP/Assessment

• Focus Faculty Assess
• Program Completers
• Students in High-Impact Courses
• Gatekeeper Courses
• Large Enrollment Courses

• Focus Staff Assess
• Services Related to Student Learning

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Texas Higher Education Coordinating Board
Learning Outcomes Assessment

• Exemplary Educational Objectives
• Intellectual Competencies
• Perspectives

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Engaging Faculty in Student Learning Assessment

• Exemplary Educational Objectives(course
  specific)
• QEP Teams(program specific)
• Intellectual Competencies Team(cross
  disciplinary)
• Perspectives(core completer capstone experience)

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Institutional Effectiveness

• Key Performance Indicators (KPIs)
• Performance-to-Target
• Monthly Report Card
• End of Year Report
• Program/Discipline Review
• SWOT Analysis
• Action Plans

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Richland CollegeCredit Course Retention
ResultsClosing the Gaps
Source DCCCD Colleague System
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Richland CollegeCore Curriculum Success
Results Closing the Gaps
Source DCCCD Colleague System
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Students Transferring to 4 yr
Source THECB Automated Students Follow-Up
System
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Reviews of Monthly/EOY Report Card

• Academic Council
• Divisions
• Faculty/Staff
• Presidents Cabinet
• Intranet
• Current Month
• Archival

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Program/Discipline Review

• Enrollment Contact Hour Trends
• Student Learning Outcomes
• Tech-Occ. Measures
• Program Cost-to-Income
• Effective Scheduling

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Faculty/Staff Engagement

• Hiring and Retention
• Adjunct Faculty Support
• Cross-Functional Teams and Councils
• Faculty Leave Banking, Visiting Scholar
• Bilingual Stipend
• Professional Development
• Career and Succession Planning
• Recognition Approaches

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Hiring and Retention Approaches

• Diverse Hiring Teams for All Full-Time Positions
• Hiring Non-Negotiables
• Visiting Scholars Program
• Traditional and Non-traditional Recruitment
  Sources
• Adjunct Faculty Recruitment Report
• Multiple Listening and Learning Methods

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A C C E S S

• Adjunct Faculty College Center and
  Evening/Weekend Support Services
• Professional Development
• Information Services
• Computer Stations
• Mailboxes Telephones
• Copying Clerical Services
• Private Student Counseling Offices
• Socializing Space (Coffee Area)
• Adjunct Faculty Council
• Open 7am10pm M-F 8am-4pm Sat

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Professional DevelopmentDeployment

• Thunderwater Organizational Learning
  Institute (TOLI)
• 36-Hour Minimum Annual Core Requirement
• Employee Professional Development Transcripts
• Adjunct Faculty Professional Development
  Certificates

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Professional Development New Full-Time
FacultyFirst Three-Year Expectations
Core Requirements..36 hrs annually
Includes Intercultural Competence Visions of
Excellence63 hr series Cooperative
Learning...15 hr series Conversations,
UnCommittee or Formation16 hr series
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Professional Development Core for Adjunct Faculty
Basic Certificate18 - 24 hrs-
Intercultural Competence 1A - 3 hrs Intermediate
Certificate...18 hrs- Intercultural
Competence 1B - 3 hrs Advanced Certificate
18 hrs- Learning Styles - 6 hrs- Socratic
Pedagogy - 6 hrs
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Employee Learning
Source DCCCD Colleague System
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Employee Satisfaction with Recognition
Source Campus Quality Survey 1998, 2000,
2002, 2005
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Lessons to Share

• Learning Options
• Instructional Support
• Coordinated, Cohesive Framework
• Engagement and Accountability

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Richland College
Ensuring Student and Employee Success
Texas Higher Education Coordinating BoardJune 6,
2007
Jean Conway Vice President for Teaching and
Learning
Teaching, Learning, Community Building
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