Operating Efficiently With Web Software

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Operating Efficiently With Web Software
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Agenda

• Good Morning America Story
• Background
• Demo
• ROI Return on Investment

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What is WebRoomz?

• Students choose their room numbers, not software
  or staff

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What is WebRoomz?

• Students choose their room numbers, not software
  or staff
• Find roommates by academic interests, lifestyle,
  hobbies, etc.

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What is WebRoomz?

• Students choose their room numbers, not software
  or staff
• Find roommates by academic interests, lifestyle,
  hobbies, etc.
• Easy to change rooms and roommates

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What is WebRoomz?

• Students choose their room numbers, not software
  or staff
• Find roommates by academic interests, lifestyle,
  hobbies, etc.
• Easy to change rooms and roommates
• Reduces room and roommate conflicts so students
  can focus on studying

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What is WebRoomz?

• Behind the scene, the staff controls
• Which students may reserve which rooms
• Which students may reserve first

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What is WebRoomz?

• Online applications
• Real-time room and roommate reservations and
  changes
• Online payments
• Online sale of services and products
• Room repairs and all help requests

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History of WebRoomz

• Developed in 1999 by Place Properties for its own
  student housing
• 13,325 beds managed
• Place builds 300 to 500 million in housing
  yearly

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History of WebRoomz

• Existing housing software was too limited so we
  had to create our own
• Goal was to cut operating expenses by using web
  software

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History of WebRoomz

• Brainstormed the initial design with several
  universities
• Studied the housing application and assignment
  processes for 62 universities to makes sure our
  design could accommodate any business rules

• Due to demand decided in 2002 to make available
  to any university
• WebRoomz spun off as separate company
• Patent pending

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College and University Clients
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Design Goals

• Like a word processor that lets you create any
  document
• WebRoomz is a business processor that lets you
  create any online process made of
• Instructions
• Forms
• Agreements and contracts
• Payments and billing
• Orders
• Requests

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Design Goals

• Automatically offers any student groups you
  define different
• Roommate policies
• Rooms
• Contracts
• Forms
• Rates
• Payment plans
• Payment methods
• Due dates

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Design Goals

• Increase student satisfaction
• Increase staff efficiency
• Flexible to adapt to any schools business rules

• All content customizable
• Automation eliminates labor
• Integrate with existing university systems and
  databases

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Demo

• www.WebRoomz.com

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Return on Investment

• Reduces staff labor because students do most work
• Enables reduction of housing staff

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Return on Investment

• Eliminates postage
• Eliminates paper/printing cost
• Eliminates administrative labor processing paper
• Eliminates human error

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Return on Investment

• Reduces phone calls from students and parents
• Decreases long distance phone expenses

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Return on Investment

• Decreases room changes
• Increases occupancy students like living
  on-campus when they select rooms and roommates
• Eliminates rooms reserved for students who dont
  come to school

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Return on Investment

• Automatic routing of help requests
• Automatic email reminders to do activities
• Automatic validation of students speaks to
  campus databases
• Automatic market research

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Return on Investment

• Review demand for housing choices before setting
  your room allocation policies
• Instant reports show status of applications,
  reservations, residents
• Adjust room allocation policies instantly in
  response to demand

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Return on Investment

• Information arrives sooner because students apply
  quicker
• Information is immediately available for review

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Return on Investment

• Online ordering of products and services
• Meal plans
• Parking
• Refrigerators
• Internet
• Etc.

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Return on Investment

• Online payments
• Quicker cash flow
• Eliminates collection problems
• Parents can pay online if desired

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Return on Investment

• No installation for users, just a web browser
• Unlimited number of users
• Unlimited staff users
• Admissions
• Financial aid
• Bursar
• Athletic
• RAs
• Maintenance
• Public safety

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Return on Investment

• Keeps a history of all cases and conversations
  with a customer that you can search later
• Tracks time each employee spends doing various
  activities

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Return on Investment

• ASP (application service provider)
• No additional staff is needed - WebRoomz manages
  the system for the university
• No hardware or software to purchase

• Fixed yearly fee vs. incurring a capital
  investment
• Free upgrades
• Faster ROI through speedier implementation

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Contact Information

• WebRoomz
• [phone]
• www.WebRoomz.com
• Jonathan Beacher
• Chief Technology Officer
• Beacher_at_WebRoomz.com

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Flexible business processes meet your needs
Student Lifecycle
Apply for Housing
Select Roommate
Reserve Room
Agree to Contract
Pay for Services
Check-in/ Move-in
Business Rules Management
Business Process Management
Student Housing Management
Reporting and Data Management