What region are you from

1
What region are you from?

• Africa
• Asia Pacific
• Europe
• Latin America
• Middle East
• USA / Canada
• Other

2
What are the lines of business you sell/support?

• Most lines
• Mostly Health
• Mostly Life
• Mostly Non-Life
• Specialty or other lines

3
What is the most significant area of concern for
non-life companies?

• Risk management / ERM
• Regulatory / reporting requirements
• Profitability
• Meeting customer demand/products
• Effective distribution methods
• Growth and new market opportunities

4
What is the most significant area of concern for
life companies?

• Distribution efficiency
• Competitive pricing / benefits
• Regulatory / rating agency requirements
• Investment opportunities to meet benefit demands
• New market opportunities / acquisition
• Profitability

5
What is your top Financial issue?

• Managing risk / ERM
• Measure / report financial results
• Competitive price / adequate profitability
• Regulatory requirements
• Rating agency requirements
• Asset / liability management
• Capital management / allocation

6
What is your top Human Capital issue?

• Finding new talent
• Training programs for new skill requirements
• Retaining talent / competitive compensation
• New business demands
• Challenges in distribution management

7
What is your top Growth issue?

• New market opportunities
• New product opportunities
• Organic growth
• Meeting customer demands
• Competition from outside the industry
• Competitive products / pricing

8
What is your key Operational issue?

• Organizational talent / retention and training
• Productivity, efficiency, expense controls
• Distribution effectiveness
• Leveraging technology
• Regulatory requirements
• Operational risk

9
What is your key Risk Managementissue?

• Understanding / anticipating risks
• Measuring risks
• ERM programs that meet rating agency approval
• Applying risk analysis in business
  decision-making
• Building a strong risk culture

10
What is the top issue facing the industry?

• Competitive price / adequate profitability
• Asset / liability management
• Finding new talent
• Retaining talent / competitive compensation
• New market opportunities
• Organic growth

11
What is the greatest threat to the industry?

• Immeasurable risks
• Regulation challenges
• Capital constraints
• Inadequate human capital
• Distribution efficiency
• Competition from outside the industry/non-traditio
  nal insurers

12
What is the most significant benefitof attending
the IIS seminar?

• Timely topics
• Leading industry speakers
• Discussion groups
• Research presentations
• Networking

13
Who would you like to win the U.S. Presidential
Election this November?

• Barack Obama
• John McCain

14
Who do you think will win the Election?

• Barack Obama
• John McCain

15
Thank you for your input
16
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