Technology InsertionTraining

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Technology Insertion/Training

• CS4320
• Fall 2005

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The Impact of Technology
What is the oldest technology that slightly
impacted the design of the Space Shuttle?
CONNECTIONS
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Controlling Technology

• What is technology?
• Managing technology is of key importance
• Creation
• Use
• Intrinsic belief in technology since we are
  techies.
• Silver Bullet Syndrome
• Technology Impact
• Strategy for Use
• Appropriateness for Use
• Adapt or Die

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Usual Approach

• Read article in insert your favorite magazine
  here, or get presentation from vendor.
• Buy their product.
• Give to developers.
• Simultaneously cut schedule/budget by amount of
  promised return.

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Correct Approach

• Establish Team
• Describe end-state (where are we going? How will
  this technology be used?)
• Baseline current state (where are we now?)
• Analyze the gap.
• Prototype a solution.
• Pilot the solution.
• Roll out solution.
• Analyze lessons.

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Gap Analysis (Evolution)
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Select Solution

• ID potential technologies and attributes
  (criteria for selection)
• Rate technology according to specific attribute
  (0-5 where 5 excellent, 0 not supported)
• Rate importance of each attribute (0-5 where 5
  must have, 0 not considered)
• Construct decision matrix

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Decision Matrix
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6
0
8
4
0
0
0
0
0
4
1
1
2
3
5
5
25
0
5
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Risks in Technology Insertion

• Learning Curve
• Cost
• Vulnerability
• Access
• Politics
• Staff Buy-In
• Blame Game

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Remember

• Always keep in the back of your mind
• Faster is not always better.
• Cheaper is not always better.
• Automation is not always better.
• Latest versions are not always better.
• But its not always easy to fight the system.
• Having a technology plan is better than winging
  it.
• But these are short term!
• Focus on applications/requirements not specific
  technologies.

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Decision Making

• Making decisions based on estimated value

Decision point
Course of action
Chance event
Annotate courses of action with probability,
cost Compute net value and estimated value
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Example, take a programming course
No (-0)
60 Bonus p0.75
NV 60-35 25
Take Course?
Yes (-35)
35 Bonus p0.20
NV 35-350
0 Bonus p0.05
NV0-35-35
Should I take a programming course Costing 35?
If do take, there is a 75 Chance you will get a
60 bonus, a 20 Chance you will get a 35 bonus
and A 5 chance you will get nothing.
EV 25(.75) 0(.2)-35(.05) EV 17
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Practice
You are a project manager and the Rational
salesman tells you that if you will buy the
Rational Suite of tools that it pay for itself in
just a few months. The software will cost you
9600. You talk to other companies and find that
there is a 50 chance that the software will cut
defect rework costs by 32000. There is a 20
chance that there will be no improvement and a
30 chance that negative productivity will
increase project costs by 20000. Should you
buy this software package?
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Training

• Education vs. Training
• Concepts vs. Skills
• Life-long learning
• On-the-job vs. Off-site
• Train the trainer
• Dont fall into the Send who we can spare trap.
• Have a plan
• What are the goals? Motivation, Retention, New
  Skills?

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Training Plans

• Use variety of techniques
• Orient on actual environment
• Just-In-Time Training
• Assessment and Evaluation
• End of Course evals
• Goal Not training but application of skill