Sally Buck, Associate Director

1

Future Challenges in Recruiting and Retaining
Health Professionals

• Sally Buck, Associate Director
• October 2003

2
Workforce Strategies
3
Developing Strategic Workforce Goals

• Identify resources needed to accomplish
  strategies (partnerships, technology, funding,
  data, etc.)
• Convene key groups or people to lead and
  participate
• Determine project timelines
• Track students and outcomes
• Celebrate successes and learn from challenges

4
Recruitment

• Partners with K-12 to promote healthcare
  professions
• Develop community-based clinical opportunities
• Develop a diverse workforce pool
• Pursue candidates from the full range of
  potential sources
• Offer incentives for loan repayment and
  continuing education
• Communicate a positive and satisfying image of
  healthcare careers

5
Retention

• Develop new healthcare delivery models
• Assess employee satisfaction and address turnover
  
• Provide formal orientation for all employees
• Integrate new employees to local activities
  community and healthcare
• Provide recognition activities
• Develop personal and professional relationships
  (Buddy System)
• Implement peer or other review procedure

6
Employee Benefits and Education

• Develop a comprehensive strategy for wages and
  benefits
• Competitive wages
• Flexible benefits
• Daycare
• Retirement plans
• Transportation Foster career development and
  education
• Assist with educational advancement through
  on-site clinical education, tuition assistance,
  flexible hours, computers and library services

7
Regional Workforce Strategies

• Healthcare workforce committees and websites
• Rural H1-B grant projects in 11 areas to educate
  rural nurses
• Minnesota Area Health Education Center
• Job Skills Partnership Grants ( Bemidji,
  Fairview, and Allina)
• Healthcare Core Curriculum and Youth
  Apprenticeships

8
Expanding Educational Capacity in Minnesota

• Registered Nurses (Bachelors, Associates,
  Masters)
• Practical Nurses
• Pharmacists

• Faculty development
• Distance education (e-learning)
• Greater Minnesota clinical education

9
Policy

• Develop public awareness of shortages
• Develop statewide consensus recommendations
  Healthcare Workforce Policy Collaborative HEIP
• Support technology to facilitate work improvement
• Initiate interdisciplinary education of
  healthcare professionals
• Develop diversified funding sources for workforce
  development

10
Items That Will Change Health Care

• Internet
• Healthcare sites
• Provider communication and education
• Bio-terrorism
• Economy
• Medicare Reform
• 100 Access/0 Disparity
• Medical technology
• Pharmaceuticals
• Imaging
• Interventional treatment
• Genetics
• Stem cells
• Robotic surgery

11
Proposed New Health Care Delivery Models

• Health extension service
• School-based comprehensive primary care
• Access to care at educational sites
• Telecommuting Clinicians
• Patients automated continuous consultation
  online
• Care teams
• Sites of care
• Financial incentives for providers

Source National Institute for Health Policy,
June 2002
12
New Health Care Worker Types

• Individual patient care navigators
• Care coordinators
• Community care teams
• Early retirees
• Homes-based biomedical technicians
• Dentists assistants
• Clinical genomics
• Health information systems architects
• Internet information specialists
• Coordinator of chronic care

Source National Institute for Health Policy,
June 2002
13
Moving Forward

• Youre either part of the solution or part of
  the problem. -- Eldredge Cleaver, 1968