Making Information Mobile Wirelessly Extending Your Enterprise

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Making Information Mobile Wirelessly Extending
Your Enterprise
June 12-2002
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Agenda

• About Arch Wireless
• Enterprise Solution
• Wireless Mobility
• Summary - QA

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About Arch Wireless

• MissionProviding access to Wireless
  Communications for the Enterprise.
• CompanyFounded in 1986, 250 offices serving
  millions of consumers, Fortune 1000 companies,
  and small mid sized companies.
• Products Services
• Enterprise Solution provides secure, real-time,
  wireless access to corporate networks via both
  the Re-Flex network along with other
  Internet-enabled cell phone or wireless device.

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Enterprises Wireless E-mail Offers

• Increase productivity with minimal risk and a
  small investment

Gartner Group 9-01
High Value
Reliable Secure
Low Risk
Low Cost
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• Arch Wireless
• Focused Extensively on the
• Mobile-User Experience
• during every aspect
• of the
• Wireless Initiative

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Arch Wireless Enterprise Solution Value
Proposition

• Extend Enterprise Applications To Any Wireless
  Device
• Leverage existing technology investments
• Increasing profitability
• Operational Productivity
• Reduce IT Costs
• Provide always on mobile access to
  mission-critical data

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Introducing AWES Arch Wireless Enterprise
Solutions

• Functionality Overview
• Read and send e-mail messages as if your were at
  your desktop
• Open and view files such as (word and PDF files)
  from a shared drive
• Open, view, manipulate and send attachments
• View contact management data
• Appointment / meeting acknowledgment through
  calendar functions
• Open architecture providing standard SDKs
  APIs
• Optional extension to CRM applications
• Device Network agnostic

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AWES Email Connectivity
MS Exchange

• Exchange 5.5

Exchange 2000
Lotus Notes versions 4.6 5.0

• NT
• HP UX
• Solaris/Intel
• Solaris/SPARC

AS 400 IBM AIX Linus OS/S
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Key Email Features

• Read
• View Inbox (configurable)
• Enable/Disable from device
• View deleted stored messages
• To CC
• Mark as Read on Server
• Message Components
• Subject
• To, From, CC
• Attachment Information
• Date/Time
• Message History
• Rules
• Change Sender, Subject Body rules on the fly

• Folders
• Create Delete folders
• Move Message
• Viewing Attachments
• View Word, PDF and Text attachments
• Composing Messages
• Messages sent display sender corporate email
  address
• Use Canned and Auto Text Msgs
• Option to send to multiple recipients
• Choose CC BCC recipients
• Replying Forwarding
• To All and to additional recipients
• Deleting Email
• Moves to Deleted file on Server

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Other Key Features

• Calendar
• Create Appointment
• Invite participants
• Set Date, Time, Duration Location
• Reply To Invitations
• Accept, Decline or Tentative
• View and edit body notes
• Contact
• Access to Personal Global Lists
• Show all Contacts
• Filter Alphabetically
• View, Add, Modify, Delete Contact

• Document Management
• Access to documents on local, shared or network
  drives
• Viewing Word, PDF and Text documents
• Ability to request More
• Viewing email Attachments
• Tasks (Next Release)
• Add and Edit Tasks
• Name
• Dates
• Percentage Completed
• Importance
• Description
• Category

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AWES Security Protocols

• Secure Transmission Protocols
• The secure wireless transport using RC-4,
  encryption
• Encryption supports both alpha and binary data
  transfers
• Binary mode uses end-to-end data encryption via
  RSAs 128 bit RC-4 encryption algorithm
• Data is encrypted, sent through our network, then
  sent to the smart client, where it is decrypted

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Providing End to End Security
Device
Network
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IT Benefits

• Easy to install
• Installation is less than one-hour and can be
  performed by customer IT personnel using the
  Wizard-like installation.
• Open Architecture system
• Allowing for easy implementation and integration
  with Enterprise Data
• Device and Wireless Network agnostic
• Functions on Arch ReFLEX via P935
• Wireless Broadband networks can be used via WAP
  enabled phones
• Also supports
• RIM devices on Cingular/BSWD network or any
  device with a micro browser
• Compaq iPaq via CDPD.
• Device control through the network coordinator

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Workforce Benefits

• Simple - Easy to use
• Wireless Information
• E-Mail
• Attachment information
• Corporate data base access
• Simple to manage - I.E. Stewart.Leckie_at_ARCH.com
• Powerful - Access to Mission Critical Information
• Better Information faster - translates to more
  effective field time
• Better customer management - real time
  information
• Flexible - Versatile
• Dynamic - Multi Device Multi Network
• Legacy data -CRM/ ERP

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AWES Using the Application
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Architecture Overview
ServiceBridges
Aqivo SmartClient-Devices
XML WCTP WMLHTML
Mobility Engine
Data Objects
XML
ExchangeObjects
Presentation
Core
NotesObjects
Device Profiles
Administration
FilesystemObjects
Web Server (IIS)
CRMObjects
Other AppsObjects
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Summarizing the Value

• Driving Factors
• Low cost of Ownership
• Vs. Laptop 1/10th
• Vs. Competitive Networks 1/2 - 1/4
• Always on, Always Connected
• Wireless Synchronization
• Open standard development platform (Java)
• Device Network agnostic
• Easy to Buy, Easy to Install

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Presented By

• Stewart Leckie
• 770-491-0775 x229
• Stewart.leckie_at_arch.com

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GSA Contract

• GSA Federal Technology Service ID/IQ
• Advanced Wireless Personal Messaging Equipment
  and Services
• GS-07T-00-BGD-0004
• GSA Contact Joey Phelps 817-978-3767
• joey.phelps_at_gsa.gov
• Arch Contact PG Wist 410-356-0613 x223
• pg.wist_at_arch.com