HUMAN FACTORS GROUP: ENGINEERING

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HUMAN FACTORS GROUP ENGINEERING

• A STRATEGIC APPROACH TO
• MAKING A DIFFERENCE

Andy Ebdon Chairman HFGE
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WHAT IS THE HFGE?

• RAeS SPECIALIST GROUPS
• Aerodynamics Aerospace Medicine
• Air Law Air Power
• Air Transport Airworthiness and Maintenance
• Avionics Systems Environment
• Flight operations Flight Simulation
• Flight Test General Aviation
• Historical Human Factors
• Human Powered Licensed Engineers
• Management Studies Propulsion
• Rotorcraft Space
• Structures Materials UAV
• Weapons Systems Technologies

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WHO IS THE HFGE?

• Andy Ebdon (Chairman) RAF
• Cliff Edwards (Dep Chairman) Av Hazard Mngt (Ex
  Shell)
• Tony Hines (Secretary) Retired (Ex BA)
• Marc Bailey FR Aviation and BBGA
• Keven Baines Baines Simmons
• Tony Bisson TAG Aviation
• Alan Eccleston Rolls Royce
• Andy Evans AviateQ (Ex Bristow)
• Maj Chris Evans MOD Dir Av Reg Safety
• Phil Hall Monarch Ac Eng Ltd
• Doug Owen Human Engineering (Ex Airbus Design
  Office
• Mick Skinner CHIRP
• Jim Rainbow Independent , Chair A M Gp (Ex
  Monarch)
• Simon Roberts CAA
• John Saul International Federation of
  Airworthiness
• Alan Simmons Retired (Ex AAIB)
• Phil Sleight AAIB
• Tania Wilson Virgin Atlantic
• Simon Witts Flybe

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AIM OF THE HFGE

• TO PROMOTE AND INFLUENCE THE REDUCTION OF RISKS
  TO AIRWORTHINESS RESULTING FROM HUMAN PERFORMANCE
  IN ENGINEERING AND MAINTENANCE

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A STRATEGIC APPROACH
DATA
DESIGN
SENIOR INFLUENCE
ACTIVE ENGAGEMENT
INTERVENTION STRATEGIES
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PROGRESS -DATA

• Analysis of Wide Range of Reports and Surveys
• Predominant Error Types
• Installation Errors
• Incorrect Installation
• Incorrect Maintenance
• Dominated by knowledge-based and rule-based
  error
• Common Performance Shaping Factors
• Pressure
• Training
• Fatigue
• Value of Human Factors Programmes
• Conclusions? Work in progress, but . Design
  ..Error Prevention .Error Recovery

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PROGRESS - DESIGN

• Discussion Paper
• Suggested Best Practice
• Training for Designers in Human Factors
• Balancing Conflicting Requirements
• HF Expertise in 2nd/3rd Tier Suppliers
• Regulation not sufficiently definitive
• Plenty of Ideas How to Take Forward?

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PROGRESS SUCCESSFUL INTERVENTIONS

• Methodology for Analysis
• Data Dependent
• Environment Specific?
• More work to do.

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PROGRESS INFLUENCE AND ENGAGEMENT

• Position Paper
• Common Message

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We have come a long way, but challenges remain

• Regulators focused on compliance rather than
  effective implementation
• Regulators are not looking at the intent of the
  regulation 
• Implementation has been very training centric
• And that training has focused on cost/compliance
• and these organisations are not reaping the
  benefits and are becoming increasingly frustrated!

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Is this an organisation you know?

• HF? We've done that
• We published our HF procedures
• We trained everyone in HF
• We comply with all current regulations.
• Our regulator audited us and it didnt result in
  any findings regarding our HF programme
• We fix problems as they occur

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What does a healthy HFEM programme look like?

• What are the Key Performance Indicators?
• A healthy reporting culture indicates
• Senior Management buy in
• A real Just culture
• Effective error investigation
• Feedback system is working
• Effective interventions
• A reduction in error costs
• If its monitored!

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THE MESSAGE

• We are heading in the right direction
• Its about changing cultures and behaviours
• Its about effectiveness not just compliance
• Our success is measurable

its going to be a long journey ...
but it is a shared journey
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WHAT NEXT?

• Action Plan?
• More Data Analysis
• How to Influence Design
• Small Operators, Small Manufacturers
• Learning from Others
• Influencing Senior Management

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WHAT DO YOU THINK?
Har-iptl_at_esair.dlo.mod.uk