Title: 4' KEY VALUE DRIVERS
14. KEY VALUE DRIVERS
TU DAI VITA ALLO SPORT
2BUSINESS CYCLE
Logistics
Marketing
Distribution
Purchasing
Distribution channels communicate customer needs
TU DAI VITA ALLO SPORT
3SUPPLIERS
- Strong buying power thanks to leading market
position and purchase volume - 240 quality suppliers, including leading sports
goods producers and local suppliers to satisfy
specific local needs - Annual or semi-annual re-negotiation of
contractual terms - Systematic control of productivity by supplier
Leading sporting goods manufacturers
NIKE
Local Suppliers
TU DAI VITA ALLO SPORT
4LOGISTICS DIRECT DELIVERY
- All products sold in Italy, and the majority of
products sold internationally, are delivered
directly - Direct delivery results in a significant
reduction in the cost of logistics - High level of control and efficiency
Suppliers
Cesena warehouse
Suppliers
On-line customers
Selected products to stores in Eastern Europe
Direct delivery
- 3,700m2 warehouse in Cesena
- Quick and efficient delivery to stores and
on-line customers
Stores
TU DAI VITA ALLO SPORT
5MARKETING STRATEGY AND TOOLS
- Focus on retail marketing
- Mix of channels to deliver marketing messages
- Distinctive values highlighted
- quality
- modern
- dynamic
- fun
- athletic lifestyle
- innovative
TU DAI VITA ALLO SPORT
6SUCCESSFUL DISTRIBUTION
- The success of Giacomelli Sports distribution is
due to four key elements
TU DAI VITA ALLO SPORT
7STRATEGIC STORE LOCATION
Shopping centres
(90)
Historical centres
(10)
- High traffic
- High visibility
- Barriers to entry
- Short break even period
TU DAI VITA ALLO SPORT
8UNIQUE STORE FORMAT CONCEPT
- Corners
- Basketball courts
- Roller blading ramps
- Athletics tracks
- Climbing walls
- Multimedia
- Internet points
- Stimulation to shop
- Customer satisfaction
- Customer involvement
- Test products
- Fun
- Customer loyalty
Achieves
TU DAI VITA ALLO SPORT
9WIDE PRODUCT RANGE
- Offer of a wide range of sporting goods
- More than 30,000 different products
- More than 130 brands
- 30 different sports covered
TU DAI VITA ALLO SPORT
10EXCELLENT PRICE-QUALITY RATIO
Price positioning aimed at presenting competitive
price/product value relationship
Customer perception of excellent price/quality
ratio is sustained also through so-called
category killers
Competitive pricing on branded goods due to
enhanced buying power
TU DAI VITA ALLO SPORT
115. ON-LINE SALES
www.giacomellisport.com
12WWW.GIACOMELLISPORT.COM
- December 1999 - Opening of Giacomellisport.com
- Initial strategy - focus on B2C
- Direct management of website operating
- in Italian, French and German
- Current industry leader in Italy
- High level of customer service
- Easy to navigate and simple purchasing process
www.giacomellisport.com
13INTEGRATION BETWEEN RETAIL AND ON-LINE
DISTRIBUTION
- Complements products offered off line
- Broadens potential customer base
- Tool for understanding customers and monitoring
customer needs - Customer service extended
- to off line customers
- Internet points in stores
- Alternative sales channel
www.giacomellisport.com
14KEY STATISTICS
Unique visitors
Page views
432
505
Revenues
1,024
www.giacomellisport.com
Source Webtrends