Environmental Training and Measures at Scandic Hotels, Sweden

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Environmental Training and Measures at Scandic
Hotels, Sweden

• Paulina Bohdanowicz,
• Branko Simanic, Ivo Martinac
• Sustainable Building Systems
• Dept. of Energy Technology
• Royal Institute of Technology

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Scandic in Sweden 65 4
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The Development of an Environmental Program at
Scandic

• 1993 Goal one of the most
  environmentally friendly hotel chains
• 1994 The Natural Step concept
• In a sustainable society, nature is not subject
  to systematically increasing
• concentrations of substances extracted from the
  Earths crust,
• concentrations of substances produced by
  society,
• degradation by physical means,
• and in that society
• humans needs are met worldwide.

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The Natural Step at Scandic

• Environmental guide
• Environmental meetings
• Environmental program
• Environmental barometer inactive (Nordic Swan)
• Environmental Index inactive (Nordic Swan)
• Resource Hunt Program
• Scandic Utility System Database
• Hilton Environmental Reporting
• Best in the Class

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The Natural Step at Scandic

• Scandic Supplier Declaration
• Eco-labelled products
• green electricity - hydro
• Eco-food KRÅV breakfasts
• 97 recyclable room, environmental hotel
• Scandic Environmental Construction Standard
• Nordic Swan eco-certification of Scandic hotels
  in Sweden (and Norway)
• Network of environmental coordinators

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Scandic Utility System

• Intranet-based data collecting system
• Monthly reports documenting the consumption of
• electricity for appliances and heating,
• energy in the form of district heating and
  cooling,
• fuels for heating and other purposes (oil,
  propane/butane, towngas, LPG),
• water and unsorted waste,
• other key parameters (property area, number of
  guestnights, turnover)
• Only those Scandic Swedish hotels providing
  complete monthly reports on energy, water and
  waste-related data and number of guestnights have
  been selected

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Resource Hunt - Energy

• 1996-1998 23 reduction, kWh/guestnight basis
  (Scandic Nordic)
• 1996-2003 15 reduction , kWh/m2 basis (Scandic
  Sweden)
• 1996-2003 12 reduction , kWh/guestnight basis
  (Scandic Sweden)

(only properly reporting hotels included)
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Resource Hunt - Water

• 1996-1998 12 reduction, liter/guestnight basis
  (Scandic Nordic)
• 1996-2003 9 reduction , m3/m2 basis (Scandic
  Sweden)
• 1996-2003 8 reduction , liter/guestnight basis
  (Scandic Sweden)

(only properly reporting hotels included)
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Resource Hunt - Waste

• 1996-1998 38 reduction, kg/guestnight basis
  (Scandic Nordic)
• 1996-2003 52 reduction , kg/m2 basis (Scandic
  Sweden)
• 1996-2003 48 reduction , kg/guestnight basis
  (Scandic Sweden)

(only properly reporting hotels included)
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Managers Survey - Methodology

• E-mail based survey
• Questionnaire 23 multiple-choice questions, and
  few open-ended follow up comments
• Stage 1 October to December 2002
• Stage 2 June 2003 (support from Environmental
  Director)
• 65 Scandic 4 Hilton hotels
• Response rate 71.01 (49)

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Benefits of Corporate Environmental Policy

• Environmental protection essential for the
  performance and further development of the
  tourism industry
• Environmental impacts caused by hotels are medium
  to significant (medium 56.3, significant 43.7)
• Serious concern for the environment
• Knowledge of activities aimed at developing
  greener hotels
• Knowledge about institutions dealing with
  environmental issues in the hotel industry

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Environmental Activities
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Incentives
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International Recognition

• Eco-room concept was given the 1999 European
  Design and Development Award
• The International Hotel and Restaurant
  Association named Scandic as Highly Recommended
  in 2001
• The chain received the Environmental Award in
  2002

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The Importance of Role-Models

• Environmental concern corporate responsibility
  environmental improvements in an entire chain
• Positive influence on Hilton
• Eco-learning
• Hilton Environmental Reporting
• Eco-labelling

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Conclusions

• Extensive training environmental work Scandic
  team members well updated on environmental issues
• SUS tracking changes in resource consumption
  patterns
• Resource Hunt direct financial benefits (USD
  800 000 in 1997 alone)
• More healthy work environment
• Team members proud of their achievements (Swan
  and KRÅV labels)
• Image of environmental commitment

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Thank You