Good Leadership or Great Leadership

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Good Leadership or Great Leadership?

• November, 2007

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School Administrators Face a Daunting
ChallengeAmericas Future Depends upon your
Success http//www.glumbert.com/media/shift
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K12 Funding as of Gross National Product
4.7 in 03-04
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Challenges facing Education Organizations

• How many school administrators in your state will
  retire in the next 10 years?
• How will the demographic shift impact your
  organization?
• How will you change your value proposition to the
  individual?

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Challenges facing Education Organizations

• State studies show 40 of current key school
  administrators will retire in the next 10 years!
• Studies show major differences between current
  administrators and next generation administrators
• What are you doing about this?

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A Simple View of theEducation System

Education Converts Money to Outcome
Education
What is the Efficiency of the Conversion?
Outcome
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Harsh Reality facing Americas Education

• Money is not the answer we must increase
  efficiency
• We must achieve administrative excellence

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What Can You as an Individual Do about This
Challenge?
Far more than you may realize!!
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The Importance of Technology

• Processes produce results people build and
  execute processes
• Change management by Leaders improves the process
• Processes retain Valued Knowledge
• Technology sustains the improvement prevents
  backslide

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Your Responsibility to Americas Future

• Build your legacy in the form of sustainable
  business processes
• Leave your lifes knowledge behind when you leave
  the job
• Position the next generation to make incremental
  improvements not start from scratch
• Do whats right for Americas schools

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Good is the Enemy of Great!
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Good Customer
Satisfaction the absence of complaintsGreat
Client Successhelping others achieve goals
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The Search Continues

• Post World War II focus on Management era of
  hard assets
• 1980s Dr. Deming and Quality
• 1990s Tom Peters Excellence
• 2000 Jim Collins Good to Great
• It is clear today that Leadership is more
  valuable than Management

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Leadership Excellence

• A lifelong journey, not a destination
• Wooden It is what you learn after you know it
  all that counts!
• Who wants to be a Billionaire?

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One View of the Pursuit of Success

• What do you learn each day?
• Who is on your team?
• Are you willing to sacrifice something today to
  have more tomorrow?

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What is Leadership?

• Leadership is the capacity to lead people to a
  common purpose and goal and the character to
  inspire confidence.
• Create a disciplined environment, but one without
  fear
• Give Hope for a better tomorrow
• Courage it is contagious!

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Good is the Enemy of Great

• Passion for excellence
• Are you committed to continual improvement? Or
  do you settle for good
• Impossible is merely someones opinion

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Level 5 Leadership

• Leadership exists throughout the organization
  not just at the top
• Ambition is focused on the organizations success
  not the individuals success
• Leaders build people and teams
• Leaders build improved and sustainable processes

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Level 5 LeadershipKey Adjectives

• Quiet, humble, modest, reserved
• Gracious and mild-mannered understated
• Unwavering resolve to do what must be done for
  the Organization
• More plow horse than show horse the tortoise
  still beats the hare!

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Level 5 Leadership -The Window and the Mirror

• Looks in the mirror when problems occur - takes
  responsibility instead of fixing blame
• Constantly looks out the window when things go
  well to give credit to others

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A Rigorous CultureNot a Ruthless Culture

• The only way to deliver to the people who are
  achieving is to not burden them with the people
  who are not achieving
• Let everyone know immediately and continually the
  rigor of the culture failure to do so is
  ruthless

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A Guide to being Rigorous

• Put your best people on your biggest opportunity
  not your biggest problems
• Managers and Leaders argue and debate, sometimes
  violently then unify fully behind a decision
  regardless of ones personal view

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Confront Brutal Facts,But Never Lose Faith

• Sometimes a brilliant idea will be murdered by a
  gang of brutal facts!
• If decision analysis is infused with facts, the
  correct decision often becomes obvious
• People must have no fear of telling you that you
  are wrong

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A Climate where the Truth is Always Heard

• Teach people how to think not what to think
• Employees must have No Fear when facts conflict
  with decisions
• Fear creeps into all organizations you must
  constantly purge fear

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A Climate where the Truth is Always Heard

• Lead with questions not answers
• Engage in dialogue and debate not coercion
• Conduct autopsies without blame
• Listen to the whispers and you will not have to
  hear their screams

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Three Key PrinciplesGood to Great Transition

• What can we be the best at?
• How is that important to the success of your
  organization?
• Are you truly passionate about being the best and
  doing something great?

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Attitude vs. Aptitude

• What is the performance rating of your team
  today?
• Attitude is a choice
• Attitude determines the actions and outcome of
  the team
• The Leader defines the attitude more than anyone
  on the team Look in the Mirror!

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Some Leadership Characteristics

• Leaders Love Life
• Leaders have a contagious positive attitude
• Leaders are committed their actions align with
  the words
• (Do/Say Ratio)
• Leaders create a spirit of approval not of
  criticism (3-1 minimum ratio)
• Leaders love and respect their team

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More Leadership Characteristics

• Leaders have to believe in their team more than
  the team believes in themselves
• Leaders communicate clearly and continuously
• Leaders have Courage and courage comes from
  passion, not position

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Paradox and Ambiguity!

• We do not seek consensus recognizing that
  consensus decisions are often at odds with
  intelligent decisions
• We are responsible for the final decisions we
  seek input and debate, but then we make the
  decision and look in the mirror

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Change Management

• People hate change the only thing worse than
  changing is what happens if we fail to change
• Feelings never change behavior changing behavior
  will change feelings
• Leaders have the courage to change

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A Culture of Discipline

• Bureaucracy is to compensate for incompetence and
  lack of discipline
• All freedom must come with an equal amount of
  responsibility
• Your Stop Doing list may be more important than
  your
• To-Do List!

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The Importance of Technology

• Processes produce results people build and
  execute processes
• Change management by Leaders improves the process
• Technology sustains the improvement prevents
  backslide
• Technology is the most cost effective tool a
  manager has today

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The Flywheel Effect

• Great companies start modestly and slowly, but
  turn the flywheel everyday until the momentum
  propels them forward
• No one event drives the flywheel rather a
  thousand small pushes makes it turn and gain
  momentum

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The Flywheel Effect

• Tremendous power exists in the fact of continued
  improvement and the delivery of results.
• Show how small tangible accomplishments fit into
  the context of the flywheel let everyone feel
  the momentum
• People want to be on a winning team

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Are you motivated to go from Good to
Great?Only you know!