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more than IDD

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... for Main menu (for other instruction such as reload, check balance, register ani) ... my telephone number (ANI)? Using IVR ... – PowerPoint PPT presentation

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Title: more than IDD


1
more than IDD STD Prepaid Card
2
9 Countries New Rates
3
(No Transcript)
4
Summary Of Benefits
  • Call Back Feature
  • Extremely Competitive Rates
  • Attractive Dealer Incentive
  • Attractive Consumer Campaign
  • Effective AP Programme
  • Reliability
  • 015 Reload Pending
  • Exclusive Distributorship market stability

5
How to use?
  • How do I make calls using OneComm Prepaid Account
    Service Card?
  • There are 2 ways to make calls
  • If you are calling from an unregistered mobile
    and fixed phone number, simply
  • Dial 1 800 87 1313 (Nationwide) or 1 800 87 6300
    (Klang Valley only)
  • Select preferred language i) For Bahasa ii) For
    English iii) For Mandarin iv) For Tamil
  • Enter PIN number
  • Key in destination number and wait for call
    connection
  • or press for Main menu (for other instruction
    such as reload, check balance, register ani)
  • If you are calling from a registered telephone
    number mobile or fixed line (ANI), please use
    our callback system
  • Note prior for using Callback, user are
    required to register their Phone No or Mobile No
    either using normal OneComm IVR or SMS (See page
    3 for further info.)
  • Dial call back toll free no. 1 800 87 1511
    (System will disconnect and will call you back
    within 10 seconds).
  • Answer the Call, system will ask for language
    selection, then inform available balance.
  • Enter Destination no (Country Code Area Code
    Destination Number for IDD or Area Code
    Destination Number for normal STD)

6
How do I register my telephone number (ANI)?
  • Using IVR
  • Dial 1 800 87 1313 (Nationwide) or 1 800 87 6300
    (Klang Valley only)
  • Select preferred language i) For Bahasa ii) For
    English iii) For Mandarin iv) For Tamil
  • Enter PIN number
  • Press for other option
  • Press 3 to register and add phone number (ANI)
  • Press 2 to register new phone number (ANI)
  • Enter phone number
  • Press 1 to connfirm register or Press 2 to
    re-enter
  • Press 9 for Main Menu
  • Using SMS (Gateway No. 019 6666 303)
  • Registered User - Type "REGltspacegtltPhone number
    to be registeredgt"
  • Non Registered user - Type "REGltspacegtltPIN
    Number-16 digitgtltspacegtltPhone number to be
    registeredgt"Note maximum number to be register
    is 3 only per account / PIN.

7
Useful Information
  • Fix Line Direct Access/ Register for Call Back
    Service/ Top Up
  • 1800 87 1313
  • Mobile Call Back Service
  • 1800 87 1511
  • Register for Call Back Service Via SMS ( 1st Time
    User)
  • Type - reg ltspacegt 16 digit pin ltspacegt
    mobile no.
  • Send - 019 6666303
  • Top up Via SMS ( For Registered User)
  • Type - topup ltspacegt 16 digit pin
  • Send - 019 6666303
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