TOSHA Changing workplace attitudes to positively affect bottom lines'

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TOSHAChanging workplace attitudes to positively
affect bottom lines.
Presented by Rae Sulzberger Managing Director

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WHO ?

• WHO ARE TOSHA?
• Industrial
• AUDITORS,
• TRAINERS,
• CONSULTANTS
• Operating Nationally.

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WHAT ?

• WHAT BUSINESS ARE WE IN?
• Changing Workplace
• attitudes
• to positively effect
• bottom lines.

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WHERE ?

• WHERE DO WE OPERATE?
• AUSTRALASIA
• Providing consistent, and client specific
  services including NZQA Stds Nat. Certs.
• WHERE IS TOSHA BASED?
• Offices New Plymouth / Auckland
• with Service Providers delivering nationally.

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OUR MISSION

• WHAT IS TOSHAS MISSION?
• TOSHAS MISSION
• Is to protect people, profits and resources
  through EFFECTIVE Client Specific
• Safety/Health Environment quality People
  Development Driver Education and Fire and
  Safety Systems through
• Auditing, Consultancy, Training and Assessment to
  International Standards.

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PHILOSOPHIES

• CORE OPERATING PHILOSOPHIES
• Profitable honour ongoing client commitment
• Industry driven NOT driven
• Est. long term Partnerships adding value
• Maintain Quality, Professionalism and Passion
• Ensure Continuous Improvement Research and
  Development
• Maintain Honesty/Integrity in all that we do

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Additionally

• We also deliver for and are answerable to
• OSH, ACC, ERE, LTNZ
• We consult and audit at the top end, and this
  DEMANDS a wide variation in specialised training
  deliveries

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OUR PEOPLE

• OPERATION STAFF
• TOSHA has been in operation since 1990.
• We have a Staff of 16 and currently
• 17 contracted associates for
• specialist disciplines.

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6 CORE SERVICE AREAS

• SAFETY / HEALTH / ENVIRONMENTAL
• FIRST LINE MANAGEMENT / PEOPLE DEVELOPMT
• DRIVER EDUCATION
• Training / Licensing / Endorsements
• FIRE SAFETY SERVICES
• FIRST AID / PRE-HOSPITAL EMERGENCY CARE
• ROPE ACCESS / WORK AT HEIGHTS SERVICES

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TRAINING

• Safety / Health / Environmental
• Hazard Management
• Accident Reporting and Investigation
• Environmental Management
• Work Permit and Confirmed Space Entry
• Internal S/H Management Systems Auditing
• Hazard Substances / Software
• HAZNO/Approved Handler
• Fire Safety, Warden and Extinguisher
• Chemical Spill and Emergency
• Project Management
• Contractor Management
• Health and Safety Representative
• Food Hospitality

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FIRST AID

• FIRST AID AND CPR TRAINING
• First Aid / CPR 12-16hrs
• First Aid / CPR revalidation courses
• Rescue training
• Pre-hospital Emergency Care

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FIRE MANAGEMENT

• Fire Safety and Building Compliance
• Fire Safety training (General)
• Fire Warden training
• Fire Extinguisher training
• Fire Investigations
• Building Inspections / Fire Emerg. Planning
• Building Evacuations Scheme Development
• Building Compliance

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HEIGHTS SAFETY

• Heights Safety Training / Services
• Heights Safety and Fall Arrest training
  including compliance
• Access Systems design, Testing / certification
• Fall Arrest System design / installation
• Fall Arrest System testing and certification
• Certification of Building Maintenance Units
• Structural Inspection / testing
• Structural Maintenance Strategies
• Geotechnical Consultancy

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TOP MANAGEMENT

• Top Management Personnel Development and Coaching
• LEADING FOR CHANGE
• Senior Leadership Development Programme
• Assessment tools specialised and accredited (By
  Team Management Services)
• An exciting and effective programme to surge
• managers in development rapidly ahead.
• (The Rationale and Overview available)

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FIRST LINE MANAGEMENT

• First Line Management and
• People Development
• Team and Supervisory Leadership
• Quality Management
• Listening and Communication Skills
• Problem Solving and Managing Conflict
• Report Writing
• Train the Trainer Conduct on-job Training
• Stress and Time Management

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DRIVER EDUCATION

• Elevated Working Platform Operator training
• Telehandler training
• Forklift Operator and Specialised Machinery
• Dangerous Goods Licence Endorsements
• Driver Licensing Truck/Trailer Class 2-5
• Wheels, Tracks, Rollers training/endorsements
• Specialised Equipment. E.g Port Equipment
• Reach Trucks and Aisle Riders
• Passenger (P) Class-Endorsements
• Corp Defensive / Advance Driving (AA Licence)
• DriverSafe Programme (ACC Accredited)

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CRANE OPERATION TNG

• Crane Operator Ship and Land-based
• Truck Mounted Crane Operator/Knuckle Boom
• Pendant/Cab Controlled Gantry Crane Operator
• Mobile Crane (including crawler)
• Tower Crane Operation
• Slinging and Communication (Dogging)
• Harbour Mobile Cranes
• Lifting and Placing Loads
• Regulatory Requirements, Maintenance / Servicing

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AUDITING

• (RABQSA ACC Accredited)
• AS/NZA 48012001 H/S Compliance 500 series
• ACC Workplace Safe Management Practices
• Safety/Health Management Systems audits 100,
  240, 250 Series
• Environmental Management Systems 130 Series
• Contractor Management Application 050 Series
• Warehousing / Hazardous Substances 075 Series
• Employer Licence audits MCA Electrical Division
• Internal H/S Systems Audit Models specific
  designed

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ACCREDITATIONS

• TOSHA is NZQA Accredited / Registered PTE
• Registered with 22 ITOs / Advisory Boards
• Accredited Workplace Assessors
• Registered OSH Forklift Instructors/Examiners
• Accredited LTNZ Driver Instructors/Examiners
• Licensed AA Corp. Defensive Driving Instructors
• ERE approved Health/Safety Rep Trainers
• Registered ACC and QSA Auditors
• Approved Min. Consumer Affairs Auditors
• Qualified Environmental Mgmt Systems Auditors
• ACC/RTA Approved DriverSafe Trainers

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INDUSTRY SECTORS

• What is TOSHAs industry spread?
• Forestry
• Petrochemical
• Extractives
• Electricity Distribution Transmission
• Waterfront
• Fertiliser
• Manufacturing Engineering
• Food Hospitality

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INDUSTRY SECTORS Cont ...

• Health (Hospitals)
• Local Bodies
• Transport - road, air, shipping
• Warehousing and Logistics
• Dairy
• Gas Transmission and Distribution
• Roading
• Construction

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TMS (TNG MGMT DATABASE)

• Candidate Training ID Card issuance giving
  website access to records of learning.
• Client training management systems services with
  website access via a password.

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TMS - The BIG Picture

• Training
• In-house
• Public Waiting Lists
• Close off date
• Produces TPR

• Training Occurs
• TPR is received at HO
• Loaded into Data Base

• Assessments
• Marked
• Results Entered

• All Results WEBSITE
• Individuals
• Card No.
• DOB
• Companies
• Company User Name
• Password

ID Cards Produced
And/Or
TMS
Certificates Produced
All letters printed Eg. Client Letter Eg.
Participant Letter
NZQA Electronic Record Transfer
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ANCILLARY SERVICES

• Training Needs Analysis
• Computerised Annual Planning Programmes
• Direct Line Consultancy
• Safety Poster / First Aid Kit Services
• Public Training and Trend Updates

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BENEFITS why TOSHA

• ITO subsidies application available with Training
  Agreements OR PTE facilities available allowing
  direct NZQA credit registration.
• National understanding of industry best practice.
• REAL training What AND How.
• 100 moneyback guarantee if no value added to
  your business or dissatisfied.

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BENEFITS Cont

• Service flexibility through independently owned
  and operated.
• We Custom-design, Train, and Monitor systems
  through the Partnership concept.
• Our National operation ensures consistent systems
  training and implementation.
• Extensive industry knowledge, experience and
  training/facilitation skills.

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BENEFITS Cont

• Service providers come from industry, are
  qualified, and talk the industrys language.
• Expected outcomes driven versus cheapest
  services.
• Industry Driven NOT Driven.
• Honesty and Integrity is paramount.
• Team backup for most deliveries.

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BENEFITS of a P.T.E

• Knowing credits registered with NZQA immediately
  competency achieved.
• Whatever accreditation is required made available
  to client/s.
• Client chooses the Trainers.
• Nat. Certs completed in clients timeframe.
• Training is not restricted to Nat. Certs but
  includes client company expected outcomes.

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• It has been a pleasure to share your time.
• How can TOSHA add value to your business unit?
• Contacts
• Phone [phone] Email
  intouch_at_tosha.co.nz
• Website www.tosha.co.nz