PHAR 746 Pharmacy Management

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PHAR 746Pharmacy Management

• Stacy Ramirez, Pharm.D.
• Clinical Assistant Professor
• Department of Pharmacy Practice

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Operations

• Understand how your physical plant affects
  operations
• Explore the concept of workflow
• Examine technological options designed to improve
  operations

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Physical Plant

• Hospital
• Central
• Satellite
• Floor locations

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Physical Plant

• Community
• Chain
• Independent
• Areas for other services

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Physical Plant

• Mail Order
• Warehouse
• Managed Care
• Office
• Phone

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Workflow

• Definition A process designed to produce a
  product and/or service
• Comprised of widgets

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Workflow

• Improved efficiency
• Increased safety
• Quality of life
• Reduced overhead
• Time for patient care services

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Technology

• Hospital
• IV Preparation
• Unit dose preparation

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Technology

• Counting machines
• By unit
• By weight
• Barcode scanning
• Interface with computer

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Technology

• Robotics
• Can count, fill, label, cap, auxillary labels
• Holds 50-200 drugs
• Up to 150 scripts per hour
• 100 Accuracy

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Technology

• Remote dispensing
• Telepharmacy
• Bedside dispensing
• Nurse access
• ATM-type refill access in community setting

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Technology

• Barcoding
• Filling
• Dispensing
• Administration

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Technology

• Computerized physician order entry (CPOE)
• Hospital
• Community

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Technology

• E-prescribing
• E-refills

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Technology

• Clinical services documentation
• MTM
• Billing
• Intervention documentation
• Communication with other providers

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Technology/Courses

• MTM
• Community-based programs
• Framework
• Getting started
• Software

• APhA/NACDS
• Medication Therapy Management Implementation
  Course