DENTISTRY FOR THE HOMELESS provided by VOLUNTEERS AND STUDENTS

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DENTISTRY FOR THE HOMELESS provided by
VOLUNTEERS AND STUDENTS

• Kris Volcheck, DDS, MBA
• Clara Pineda, DDS
• Katie Humphrey, RDH

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CASS Clinic Rules

• Do Good
• Socialize
• Teach
• Thank
• Beauty Matters
• the real number 1

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DO GOOD
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Doing Goodprevents pain
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SOCIALIZENumber one Reason to Volunteer
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TEACH

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Teach
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THANK

• Dr. Bassett has been treating the homeless since
  CASS
• Dental Clinic opened its doors on January 1.
  2001. Dr.
• Bassett focuses on homeless women who have been
• victims of domestic violence. Dr. Bassett is also
  adjunct
• faculty at the Arizona School of Dentistry and
  Oral
• Health. When she works on the homeless patients,
  she
• also instructs the dental students. The homeless
• patients get world class Smiles by Joyce and
  the
• dental students get an education that only a
  practitioner
• at Joyces level could provide.
• To get more information about CASS Dental Clinic
• or to volunteer, please contact Kris Volcheck,
  DDS at
• 602.256.6945 x3123
• Joyce Bassett DDS, FAGD.
• Volunteer Dentist of the Year
• CASS Dental Clinic
• For the Homeless

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THANK

• THANK
• CELEBRATE (socialize)
• At the same time
• And get good mediato boot.
• Run CASS Clinic Rules concurrently
• For maximum effect

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BEAUTY MATTERS
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Beauty is functional and enchances socializing,
teaching, education
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Socialize, Teach, Learn, surrounded by beauty
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BEAUTY MATTERS
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BEAUTY MATTERS
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BEAUTY raises money and does good
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BEAUTY MATTERS
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THE NEED

• Lack of Services
• Impediment to the Homeless Clients Success

• Pain
• Infection
• Esteem
• Employability

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HOW THE CLINICCAME TO BE

• Central Arizona Shelter Services (CASS)
• Financial resources
• DDS on-site
• Healthcare for the Homeless
• Support
• Funding
• Office of Oral Health trailer
• Upcoming Clinic/Campus
• New emphasis on dental
• Funding and grant writing

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FEASABILITY OF PROGRAM

• Assessing Need
• Statistics
• Assessing Supply of Volunteers
• Recruitment List
• Assessing Funding Possibilities
• Grant Writing

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ORIGINAL CLINIC
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ORIGINAL CLINIC
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ORIGINAL CLINIC
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MAINTAINING VOLUNTEERS

• 1. Socializing, drinking, eating, events.
• 2. Making the world a better place.
• Do Good.but Just a Little.
• Do Good.but Just Enough
• When
• Accommodating Schedules
• Frequency
• Volunteer Burn-out
• What
• Choices
• In Office Volunteer options
• Newsletter
• 3. Teach/ Learn
• Specialists teaching GPs, CEs in implants with
  patients
• Cutting edge supplies and equipment keeps
  volunteers intrigued

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VOLUNTEERS

• What the homeless get from the volunteers
• What the staff gets from the volunteers
• What the volunteers get from their experience

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VOLUNTEER DENTAL LABS

• A Critical Component
• Budget Buster
• Functioning Patients
• Employable Patients
• Content Volunteers

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STUDENTS

• What the homeless get from the students
• What the staff get from the students
• What the students get from the homeless

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DENTISTRY AND CASE MANAGEMENT

• Incentives
• Employability
• Continuum of Care

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RESULTS
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RESULTS
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RESULTS
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METH MOUTH
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ELEMENTS OF A SUCCESSFUL VOLUNTEER PROGRAM

• DDS required to direct the program.
• Receptivity of volunteers
• Credibility
• Treatment Planning/ Continuity of Care
• Knowledge of Population-Specific Problems that
  directly affect the dental treatment and outcome.
  
• On-site
• Funding
• Collaboration
• Proper Volunteer Recruiting and Maintenance
• Proper use of Volunteers
• Lab component

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A NEW HOME FOR THE HOMELESS
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A NEW HOME FOR THE DENTAL VOLUNTEERS AND STUDENTS
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Hiking (socializing)
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Hiking socializing
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Soliciting Donated Equipment

• First Step was ADEC (Father Joe) equipment
  company. This first step met with firm
  resistance because of the WRONG ASK.
• The CORRECT ASK was consistent with the clinics
  overall philosophy of do good, but just a
  little.
• This path plus ZERO dollars initially available
  had several fortunate consequences.
• a. Competition (Pelton and Kavo) b.
  Showroom for comparison c. Exclusive Equip.,
  Cabinets, IT, instruments. ( Thank You
  Celebration Picture)
• AND

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The engagement of a Local Supply Company

• Valley Dental Equipment Company
• Dr. Gordon Osterhaus
• Steve Farni
• Valley Dental Equipment Co. went from
  excellent businessmen to compassionate
  coordinators, mentors, referral source,
  supporters, and co-solicitors. They were
  co-solicitors with a fortunate edge. ( Similar
  to dentists and labs)

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Raising Capital Equipment Funds

• The supply companies donations spurred funding
• Pulliam, Piper, St. Lukes came in with specific
  agenda for funding
• Maricopa County was the campus umbrella
  organization

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Securing Operating Funds

• Health Care for the Homeless
• United Way
• US Vets/Homebase/Maggies Place/UMOM
• Grant writing
• Fundraising/ Golf/ House events (more
  socializing)
• CEs for all professionals (revenues and
  learning socializing)
• Assisting Schools (revenues and lower employee
  costs)

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Securing operating funds and CHILDREN
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Children??

• Children---Revenues, energy, emotion, new
  funders, new foundations, new grants, marketing,
  synergy.
• Children---A new clinical model of onsite care at
  school.
• Children---Controversy.Mixing populations??
  (How we separate) They have care at other
  clinics?? ( eligibility versus utilization)
  Reducing chair time for adults?? (incentives for
  parents to bring children in)

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Recruiting More Dentists

• Dentists beget Dentists
• Dentists beget labs, hygienists, assistants
• Socialize
• Convention
• Dental Association!!! Magazine!!!
• Delegates
• Continuing Education Credits

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MAINTAINING VOLUNTEERS

• 1. Socializing, drinking, eating, events.
• 2. Making the world a better place.
• Do Good.but Just a Little.
• Do Good.but Just Enough
• When
• Accommodating Schedules
• Frequency
• Volunteer Burn-out
• What
• Choices
• In Office Volunteer options
• Newsletter
• 3. Teach/ Learn
• Specialists teaching GPs, CEs in implants with
  patients
• Cutting edge supplies and equipment keeps
  volunteers intrigued

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Community Patients on Campus?

• Campus that does not intimidate
• Separate Entrances
• Closed Clinics
• Unsurpassed internal environment and operation