MiHIN Wiring Michigan for Health Information Exchange

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MiHIN Wiring Michigan for Health Information
Exchange

• Lessons Learned
• May 9, 2008

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MHIN Overview
Who We Are A community health information
exchange dedicated to providing secure, single
source access to patient clinical information for
providers of patient care.

• Reduce Costs

Aggregate data Institutions EHRs
Automate Result Delivery Streamlined Timely
Access to Data Connecting Healthcare
Analyze Data Quality Measures

• Improve Healthcare

Adoption of PHRs Connect Patients

• Increase Efficiency

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What We Offer

• Experience
• 9 years of HIE services to the communities we
  serve
• Our team offers an average of 15 years experience
  in healthcare IT both locally and with nationally
  recognized vendors
• Local Service
• Success is built upon local service
• We are presently here in the Southwest corner of
  the state of MI.
• Flexible Solutions
• We believe there are a broad range of
  technologies that fit a variety of solutions
• We want to be a part of the MiHIN solution!

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We Solve Business Structure

• Organization
• LLC established in 1999 owned by multiple
  institutional entities in northern Indiana,
  southwest Michigan
• Open Ownership Model
• Governance
• Board of Owners
• Board of Managers
• Committees
• Create and manage committee groups for input and
  guidance in various areas such as
• Physician Advisory for Security and Access
• OB Provider Committee
• Security
• Sophisticated security model by user role and
  organization access
• Auditing processes
• Technology Infrastructure
• ASP model
• State of the art data center, server failover,
  connectivity switchover, electrical system UPS

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MHIN and MiHINLessons Learned

• Guiding Business Principles
• Be a great service organization Service Counts
• Develop or hire the expertise to make it happen
• Be helpful to your constituents
• Explain your business case
• Be patient but persistent
• Technology
• Dont skimp Use the best tools available
• Dont assume only one way will work
• Invest in technology properly
• Have vendors that are partners
• Often starting something is better than waiting
• Resources
• Have and invest in great people.
• Have people with purpose on the job
• Be nimble but have great process
• Methods
• Build consensus
• Document process and methods

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Summary

• Questions and Answers
• Thank you for the opportunity to serve MiHIN
• Sandy Zielinski
• Tom Liddell
• Executive Director
• Michiana Health Information Network