DDL Proprietary Informationwww'ddlinc'com

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DDL at a Glance

• 8(a) SDB Certification by SBA
• Service Disabled Veteran (SDVOB)
• SEI CMMI Maturity Level 2
• MAS-GSA Schedule GS-35F-0061L
• MAS-GSA MOBIS GS-10F-0167S
• 8(a) STARS Contract Number GS-06F-0411Z
• Established in 1995 as a C-Corp in Georgia
• NAICS Description
• 541611 Admin Mgt and General Mgt
  Consulting Services
• 541618 Other Mgt Consulting Services
• 541690 Other Scientific and Technical
  Consulting Services

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Key Clients
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Core Competencies

• Management Consulting
• Technical Staff Support and Augmentation
• Management and Technical Monitoring
• Information Gathering and Reporting
• Business Process Improvement/Reengineering
• Program Office Support
• Outsourcing and Infrastructure Delivery
• Event Planning and Managing
• Document Management

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Management Consulting

• Program Management Oversight
• Manpower and Workload Recommendations
• Best Practice Recommendations and Implementations
• Project Definition and Direction
• Documentation

HUD Enforcement Center Analyzed major government
housing agency imaging infrastructure and
manpower needs for four (4) regional offices.
Benefit Supported our partners to maximize the
value of their business and minimize costs.
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Technical Staff Support and Augmentation

• Technical Support and Recommendations
• Professional Services
• Business Presentation and Event Planning
• Information Research
• Technical Writing

Medical College of Georgia Provided analysis of
medical data concerning obese youth for a
state-sponsored program and prepared scientific
presentations and manuscripts to disseminate the
information. Benefit Provided the right resource
at the right time at the right place to support
partner needs and controlled costs.
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Management andTechnical Monitoring

• Management Oversight Project Direction
• Project Definition
• Mitigation Planning
• Migration Planning
• Process Monitoring

HUD - ODOC DDL is supporting short-term and
long-range management planning, performing major
system enhancements, and providing HIPRS
information analysis. Benefit Reduces the number
of user support requests by nearly 70, provides
Nation-wide user training, and delivers full
standards-compliant documentation.
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Information Gathering and Reporting

• Informational Support Requirements
• Operational Monitoring
• Vertical Reporting
• Data Extraction, Analysis, and Report Generation
• Program Effectiveness

HUD Office of Single Family Preservation
Protection Cost Schedule DDL conducts research
and provides informational support to determine
appropriate cost allowances required to preserve
and protect foreclosed vacant FHA insured
properties. DDL analyzes and makes
recommendations to the program sponsors for
revision of the schedules for maximum allowable
costs based on the prevailing retail costs to
perform preservation services within all
demographic areas serviced by HUD. Benefit
Delivers real-time access to critical data and
immediate reporting capabilities, saving time and
money.
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Information Gathering and Reporting

• Informational Support Requirements
• Operational Monitoring
• Vertical Reporting
• Data Extraction, Analysis, and Report Generation
• Program Effectiveness

HUD Office of Public and Indian Housing PIC Data
Analysis and Decision Support DDL monitors the
operation and effectiveness of existing data
systems, provides operational monitoring of the
data systems, and extracts data, analyzes the
output, and generates reports to support
congressional inquiries for the Information
Services Division within PIH. Benefit Provides
rapid response to congressional inquiries and
current data availability to evaluate program
effectiveness.
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Business Process Improvement/Reengineering

• BPI Vision
• BPI Preparation
• As-Is Assessment
• Government and Industry Investigation
• To-Be Definition and Recommendation

HUD Single Family Title I Program For the Title
I Program, DDL assisted HUD in achieving its
objective to revamp the Program through
innovative change. DDL offered short- and
long-term Title I Program improvements following
an intensive investigation of Industry and
Federal participant ideas for modernization of
Program processes. For the Enforcement Center
Imaging System (ECIS), DDL performed a thorough
study of Program processes, examining process
adequacy, compatibility, and sufficiency.
Benefit DDL offered industry best practice
implementation recommendations that improved
system effectiveness and information access.
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Program Office Support

• Conduct Workshops, Document Discussions, and
  Assist with Final Decisions
• Provide Recommendations Based on Gathered
  Requirements
• Project Leadership for Meetings and Briefings
• Problem Resolution Management
• Tactical and Strategic Planning

HUD Office of System Integration and Efficiency
Project Office Support Led and facilitated
workshops to discern the CIO and program offices
tactical and strategic planning considerations to
meet reporting commitments of the Working Capital
Fund (WCF) and made recommendations based on the
requirement for a rollout strategy. Provided
project management oversight and issue resolution
for the enterprise program management system,
Project Office, for the OSIE WCF fiscal reporting
obligations. Benefit Provided real-time access
to fiscal portfolio, funding balances and
allocations, and recoverable funds contributing
to present and future fiscal planning.
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Program Office Support

• Conduct Workshops, Document Discussions, and
  Assist with Final Decisions
• Provide Recommendations Based on Gathered
  Requirements
• Provide Leadership for Meetings and Briefings
• Manage Problem Resolution
• Provide Tactical and Strategic Planning

HUD Office of the Secretary Program Office
Support DDL devised a tactical tool for project
leaders to manage initiatives, providing
immediate visibility to projects at risk. DDL has
worked collaboratively with the Secretary and his
leadership staff to continually enhance and add
value to the program office reporting tool. DDL
has conducted workshops to identify the
requirements to provide visibility into all
program-area initiatives. Benefit Provided
immediate access to projects at risk, providing
sufficient detail required to take corrective
actions in a timely manner, saving money and time.
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Outsourcing and Infrastructure Delivery

• Business Transformation Services
• Technical Infrastructure Outsourcing
• Business Process Outsourcing (BPO)
• User Support and Management Services
• Innovative Partnering

Haydens Gymnastics Academy DDL designed,
developed, implemented and hosted a user-friendly
website so that authorized users could update the
site information without being web-centric
developers. This improved capability enabled the
owners to restructure business processes that led
to operational cost savings and opened a larger
marketing opportunity via the Web. Benefit
DDL innovations enabled this customer to gain
business efficiencies that transformed their
business model and provided access to a larger
marketplace.
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Event Planning and Managing

• Organizing
• Core Objectives
• Promotions
• Management
• Rehearsal Planning and Control

HUD Office of Public and Indian Housing Media
Event DDL served as the managing contractor for
this promotional event announcing a nationwide
Call Center and Website for the elderly.
Managing this event supported a core objective of
HUD and demanded precise planning, organization,
and rehearsals to ensure a smooth and successful
execution of the program. Benefit This client
was able to successfully launch this initiative
with major press coverage and attendance by local
Tampa, Florida officials. A Huge Success!!
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Research and Delivery

• Market Research
• Solution Research and Recommendations
• Cost Benefit Analysis
• Full Life Cycle
• Reporting and Presentation

HUD Office of Administration Internet/Intranet
Support (hud.gov hud_at_work) Conducting market
research to identify potential cutting-edge
Internet technologies requires DDL to perform
solution research and make recommendations to its
client. This effort includes a cost benefit
analysis to justify recommendations and provide
supporting elements of information that enable
the client to make cost-effective decisions.
Making a quality presentation and/or report aids
in communications and the related decision
making. Benefit DDL provides a thorough
research effort that is delivered with supporting
criteria to aid in critical decision making.
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Document Management

• Document Management Analysis
• Workflow Analysis
• Customized Solutions
• Full Outsourcing
• Input and Output Services

HUD Enforcement Center Imaging System For HUD
Headquarters and 4 satellite offices, a DDL
project team performed a dynamic workflow
analysis to replace a photocopying procedure with
an available imaging system solution. This
solution projected cost and time savings that
contributed significantly to operational
improvements that were recognized and
complimented by senior management. Benefit DDL
provided its client with a methodology that
improved the timeliness of property assessments
resulting in a more stable and valuable property
inventory schedule.
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Client Feedback

• Whatever the project may be, we have
  continually used DDL because of the excellent job
  they do in the following through, meeting
  deadlines, doing the job right, and staying
  within budget of the project. I highly recommend
  them. .Zora Carson, Celanese Acetate

• We congratulate you and your company for
  developing and delivering a high quality product
  to the U. S. Department of Housing and Urban
  Development. .Frank L. Davis, U.S.
  Department of Housing and Urban Development

• DDL has been a business partner with Panasonic
  for the past 5 years. As such, they have provided
  the highest level of quality and satisfaction.
  DDL is a preferred vendor Audrey Demola,
  Panasonic

This isnt what DDL is saying about DDL
.. ..This is what our clients are saying about
DDL !
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Other Competencies
NAICS Description 541990 All Other
Professional, Scientific and Technical
Services 531390 Other Activities Related to Real
Estate 541219 Other Accounting Services 561920 Con
vention and Trade Show Organizers 611430 Professio
nal and Management Development
Training 624310 Vocational Rehabilitation
Services
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