Control and Risk SelfAssessment

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IRM Risk Forum 2008raising the game

• Control and Risk Self-Assessment
• of
• Stress Management
• (Knowledge and Economic Benefits)
• Thomas P.J.Bodkin
• BA (Hons), FIBC, MCMI, DMS, CIRM, RRP,
• Adv. Diploma Professional Stress Management
• Risk and Assurance Analysis ManagerJobcentrePlus
  South East Region South East Region
  SurreySussex District

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Objectives of the Workshop

• discover the benefits of the CRSA process
• gain an insight into the key stages involved in
  CRSA process
• gain an understanding of the skills required to
  facilitate CRSA workshop in the workplace,
• identify, from a delegates viewpoint, what is
  needed for a successful outcome.

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What is Control Risk Self-Assessment?

• CRSA involves managers and their teams conducting
  an appraisal of
• the objectives of their team/systems and the
  risks to their achievement
• the extent to which the existing controls help
  (or impede) the management of risks and
  achievement of the objectives
• changes in controls needed to achieve objectives
  more efficiently and effectively.

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Key stages of CRSA

• Identification of risks
• Analysis - prioritising
• Mitigation assess existing control, residual
  risk and optimising control
• Review

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Benefits of CRSA - Organisational

• Helps to achieve Business Objectives
• Improves the Art of Risk management
• Improves understanding of risk and control
• Achieves higher level of commitment
• Increase Value For Money
• Allows for highlighting of control problems
• Clear responsibility for control and risk lie
  with management and staff.

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Benefits of CRSA - People

• Helps to achieve Business objectives
• Provides feedback mechanism to communicate about
  the effectiveness or otherwise of risk management
  and controls
• Provides a framework to help managers to manage
  risk consciously rather than simply hoping
  things will be ok

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Benefits of CRSA - People

• Provides valuable information on areas what and
  why controls have been changed, reduced or
  increased
• Focuses attention on areas of the business that
  matter, e.g. resources etc.
• Encourages contributions, recognises skills and
  knowledge, reduces stress (people knowledge)

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Benefits of CRSA - People

• Provides forum for input to decision making and
  problem solving
• Provides a means to identify and report
  difficulties which can impede heir performance
  but which are outside their control.

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Overview of the 5 Stage Risk Management Process
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The HSE define stress as

• 'the reaction people have to excessive pressures
  or other types of demand placed upon them'

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5 steps to risk assessment - HSE

• 1. Look for the hazards
• 2. Identify people at risk
• 3. Evaluate risks and
• identify control measures
• 4. Record main findings
• - implement them
• 5. Monitor and review effectiveness
• - revise if necessary

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Problems with approach
Reactive
Proactive

• assess effects
• palliative measures
• adapt workers

• assess risks
• preventive measures
• adapt work

protectsstatus quo
protectsworkforce
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Stress Risk Assessment
W ork O rganisation R esources R oles and
relationships I ndividual E nvironment D emands
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Stress Risk Assessment

• RISK EVALUATION
• What preventive measures are already in place?
• Are they sufficient / effective in preventing the
  risk?
• Does anything else need to be done?
• Which risks are the most serious?
• What are the priorities?

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Stress Risk Assessment

• PREVENTION AND CONTROL
• Can hazards be removed / avoided / contained /
  reduced? Can risks be controlled? Can people be
  protected?
• What can be changed for the better? What control
  measures are needed?
• What is needed in terms of information,
  instruction, training and supervision?

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A partnership approach
Recognising stress
Communication training arrangements
Shared understanding
Unions senior management AGREEMENT
Selecting training
Commitment to prevention
Reporting lines
Tackling stress together
competent advisor
Steering group
Policy development
objectives and approach
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Must Haves...

• awareness / understanding
• meaningful consultation - involve everyone
• commitment to action

Must Dos...

• implement findings
• monitor and review effectiveness / trends