Cutting Edge Safety Fleet Safety Strategies

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Cutting Edge Safety Fleet Safety Strategies
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What are the Issues?

• Speeding
• Illegal lane changes
• Running red lights
• Not wearing safety belts
• Are these victimless crimes?
• How many of you would admit to other illegal
  acts?
• Bad driving habits are illegal, but socially
  acceptable.
• Legal consequences are not usually severe.

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What are the Issues?

• Employee misconduct and potential for serious
  injury or damage to vehicles.
• Seat belt usage
• Speeding and reckless driving
• Driving while under the influence
• Vehicle use by non-employees
• Vehicle inspections and maintenance

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Key Issues to Consider

• Driver Selection
• Driver Training
• Driver Monitoring

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What is This Man Selling?
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Vehicle Accidents A Matter of Probabilities
What are the Issues?
1 Fatality
30 Vehicle Accidents
300 Tickets Issued
3,000 Near-Misses
30,000 Unsafe Driving Actions
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What are the Issues?

• Visibility or Conspicuity
• Can they see us?
• Can we see them?

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Can They See Us?
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Can We See Them?
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What are the Issues?

• Construction vehicles vs. passenger vehicles
• Size and weight
• Acceleration 0 60 mph
• Deceleration 60 0 mph
• Maneuverability
• Visibility

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What are the Issues?

• General population in our operating areas
• Houston 2 Million
• Dallas 1.2 Million
• Austin 681 Thousand
• San Diego 1.2 Million
• Los Angeles 3.8 Million
• Philadelphia 1.4 Million
• Las Vegas 534 Thousand
• Kansas City 444 Thousand

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What are the Issues?

• Commuting times and distances
• Average time in vehicles
• Road rage

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What are the Issues?

• National Highway Traffic Safety Administration
• 37,142 motorists killed in traffic crashes in
  2004
• 42,636 persons killed in 2004, including
  motorists and non-motorists

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Fleet Safety Program Elements

• Written fleet safety procedure
• Fleet safety administrator
• Driver selection process
• Training and education
• Accident/incident reporting
• Vehicle maintenance program
• Vehicle use policy statement
• Driver acknowledgement forms

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Fleet Safety Program Elements

• Program review/audits
• Driver monitoring
• Enforcement

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Driver Selection

• Motor vehicle record checks
• At time of hire
• Annually
• Monthly (SAMBA)
• Background checks

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Written Fleet Safety Procedure

• Serves as the corporate directive.
• Establishes the importance of a safe fleet
  operation.
• Outlines the areas of responsibility for the
  program.

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Fleet Safety Administrator

• Responsible for initial set up and continued
  operation of the program.
• Should have basic fleet safety training.
• Participates in accident reviews and annual
  audits.

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Driver Selection Process

• Determining Driver Status and Violation History
• Background Checks
• Road Tests
• Prior Experience Review
• License Endorsements
• Minimum Driving Age Requirements

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Driver Training and Education

• Initially upon hiring
• Formal systems such as Smith
• Ride a longs with experienced drivers
• Simulators
• Ongoing
• Route familiarization
• Route planning
• Bi-annual refresher classes

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Driver Training
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About Virtual Driver Interactive

• Headquartered in San Ramon, CA
• Subsidiary of Raydon Corp.
• Chartered with bringing low-cost commercial
  virtual trainers to market
• Driver improvement programs available for
• All employees who drive
• Teen drivers

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About Raydon Corp.

• Headquartered in Daytona Beach, Fla.
• Founded by 1987 by two GE simulation engineers
• Expertise in designing military trainers
• Humvees, tanks, and helicopter door gunners

 
 
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Steps to making this work

• Select an area that needs improvement
• Define proper procedures
• Simulate the environment
• Place student into simulated environment
• Present opportunity to practice, fail, repeat,
  and pass multiple scenarios

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What does the virtual trainer do?

• Proven courseware
• Offers multiple scenarios
• Weather
• Road conditions
• Hazards
• Low stress environment
• Un-biased instructor, monitor, and tester
• Only good habits

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Compared to the classroom and/or road test?

• Does not require an instructor, supervisor, or
  classroom
• Cant trick the computer - must focus to pass
• Students must prove they can do what theyve been
  taught
• On-demand, self-paced, could be offered 24X7
• Can focus only on problem areas

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What do these good habits get me?

• Reduced claims
• Reduced loss of work time related to a vehicle
  crash
• Fewer crashes per miles driven/better rates
• Lives saved

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Safety Brings You Home

• Heres how our program will work to reduce the
  number of vehicle accidents and ...

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Attitude Not Ability

• Most commercial vehicle accidents are a result of
  the drivers behavior -- not ability
• Our program provides the opportunity to change
  behavior before it results in a costly accident
• Open honest communication with our drivers
  about their driving performance will make a
  difference theyll recognize it, too

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The Program at a Glance

• Decals are placed on the rear of our company
  vehicles which, encourage other motorists to
  report risk taking behaviors.
• Calls are received by an independent call center,
  checked for accuracy and forwarded to our safety
  department for investigation.
• Drivers who need help are coached or trained.

Frequency of vehicle accidents has been reduced
from 20 - 60 in other companies using the
program!
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• Customized decals with unique vehicle numbers are
  used to identify each vehicle in the program

We say Safety Brings You Home not Check Up On
Me
JS
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Independent Call Center

• Operational 24 hours a day, 7 days a week, 365
  days a year
• Staffed by trained professionals
• Screen out crank calls or calls without caller
  identity

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Independent Call Center Provides

• Timely, credible information that highlights risk
  taking behaviors by our drivers before vehicle
  accidents happen.
• Careful review of each call to ensure credibility
  - they politely interrogate each caller to
  learn precisely what happened on the road.
• Notification provided by real time access over
  the Internet or immediate notification of
  incidents -- either electronically (e-mail) or by
  fax.

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Statistically . . .

• 80 of drivers never receive an incident report
• 10 will receive one incident report
• The remaining 10 of drivers receive two or more
  incident reports

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Why the Program Will Work ...

• The program singles out our drivers who need the
  most help from management
• The program highlights specific risk taking
  behaviors that lead to costly vehicle accidents
• Coaching is provided to help modify drivers
  driving behaviors
• Drivers will pay attention to and be accountable
  for their performance

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Driver Monitoring
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• SAMBA FleetWatch

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Secure/Encrypted Login
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Home Page

• Driver List Summary
• Multiple List Support (per User)

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List Manager

• Add / Delete Lists and Drivers
• Icons identify Driver status
• Purchase MVRs on some or all drivers
• Upload / Download from/to Excel

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Report Manager

• Archive reports (13 Month View)
• HTML or PDF Format
• Monthly comparison for quickly identifying
  changes
• Reports associated with each list

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FleetWatch Reports
PDF
HTML
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Criminal Background Checks

• SSN Verification
• Criminal Super Search
• Terrorist Search
• Sex Offender Search
• County Search
• Employment Verification (New)
• Reference Verification (New)
• Education Verification (New)

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Vehicle Use Policy Statement
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Driver Acknowledgement Forms
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Accident/Incident Reporting

• Review committee established
• Fleet policy outlines criteria for reporting
  accidents
• Corrective action policy

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Vehicle Maintenance Program

• Maintenance and inspections
• Documentation
• Qualified mechanics

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Program Review/Audits

• Annual review by fleet safety administrator.
• Bi-annual review by third party.

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Is Technology Working for Us or Against Us?

• Driver distractions
• Cell phones
• Navigation systems
• DVD players
• Driver improvements
• GPS systems
• Black boxes
• Improved safety features

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Can Too Much Technology Be a Problem?
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Why are Fatality Rates Declining?

• Improved driving habits?
• Higher utilization of safety features?
• Safer vehicles?
• More regulations and oversight?
• Are crashes occurring less frequently, or are we
  doing a better job of protecting the occupants?