Welcome to St Lawrence Surgery

1
Welcome to St Lawrence Surgery
2
Our Website
www.stlawrencesurgery.com
3
NEWSFLASH
As part of our ongoing commitment to improving
care for our patients, please see following
slides for some updates to services we can
provide
4
Minor Illness Clinic

• Julie Vanessa our Nurse Prescribers, now runs a
  minor illness clinic in the mornings and
  afternoons
• Please ask at reception for an appointment

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PRESCRIPTIONS ON-LINE

• Ask the receptionist
• for more details

6
Appointments Online

• Ask the receptionist for more details.

7
Improving Access

• If you find it difficult to visit your doctor
  during the day, due to work or carer commitments
• we now offer Monday afternoon late surgeries,
  until 6.30 p.m.

8
HOW MANY PEOPLE DIDNT TURN UP?

• LAST WEEK ALONE, 31 GP AND NURSE APPOINTMENTS
  WERE MISSED!
• THIS IS NEARLY FIVE HOURS OF WASTED APPOINTMENTS!
• PLEASE CANCEL YOUR APPOINTMENT IF YOU CANNOT MAKE
  IT.

9
Are You A Carer?

• If so, we can help you!
• Please register your details at reception to
  receive quarterly newsletters
• Information pack also available at reception

10
How are we doing?
We are continually striving to improve our
service to you.

• We have made a number of changes to improve the
  telephone system and availability of
  appointments.
• Please complete a questionnaire to help us
  continue to monitor how we are doing. They are
  on the table or at reception. Please put in box
  provided at the reception desk.
• Many thanks for your feedback.

11
KEEP FIT FOR 50 YEARS OR ABOVE

• PLUS SHORT MAT BOWLS
• TABLE TENNIS
• REFRESHMENTS INCLUDED
• MONDAYS 10.00 A.M. 12 NOON
• AT GLYNN OWEN CENTRE, 118 SOUTH FARM ROAD,
  WORTHING

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EMERGENCY DENTAL SERVICE

• MONDAY TO FRIDAY 5.30 P.M. 10.00 P.M.
• TELEPHONE 285221 AT 5.30 P.M.
• SATURDAY, SUNDAY AND BANK HOLIDAYS, 8.30 A.M. TO
  LUNCHTIME

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EXPERT PATIENTS PROGRAMME

• A COURSE FOR PEOPLE LIVING WITH ANY CHRONIC LONG
  TERM ILLNESS
• FREE COURSE HELPING YOU TO SELF MANAGE YOUR OWN
  CONDITIONS.
• RING EMMA ON 01444 475974

14
WORTHING SOCIETY FOR THE BLIND

• CALLING ALL DRIVERS
• WE URGENTLY NEED VOLUNTEER DRIVERS TO GET OUR
  VISUALLY IMPAIRED VISITORS TO 75 RICHMOND ROAD
• PLEASE CALL ON 01903 235782

15
Health Enhancement Programme for Older People
Are you aged 75 years or over? Are you concerned
about your health and well-being? Please ask at
reception for more details
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Health Visitor Clinics

• Health visitor drop in clinics are available here
• Every Monday from 10 a.m. midday
• And
• Maybridge Community Church
• Every Wednesday from 10.30 a.m. - midday

17
Baby Massage Sessions

• Baby massage sessions are available to parents
  with babies aged 6-20 weeks.
• Courses held at St Lawrence Surgery
• Please contact Josie (Nursery Nurse) for further
  details on telephone 233049

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Test Results

• You can now request your test results
• from 10.00 a.m.
• Monday - Friday

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Specimens

• Please make sure all specimens are placed in the
  specimen box by 12.00 noon
• Thank you

20
Glass of Water

• If you would like a
• glass of water,
• please feel free
• to ask the receptionist.

21
A Big Plea

• Please allow us 48 hours
• for your repeat prescriptions!
• We are receiving an increasing
• amount of prescription requests
• marked urgent.
• Please ensure you always
• have enough medication.

22
Please be a PATIENT patient

• WE ARE SORRY IF YOU HAVE BEEN KEPT WAITING FOR
  YOUR APPOINTMENT
• PLEASE REMEMBER
• EACH APPOINTMENT IS FOR
• 10 MINUTES, SO THE DOCTOR CAN USUALLY ONLY DEAL
  WITH
• ONE PROBLEM

23
Contact Telephone Numbers

• Please check with the receptionist that we have
  your correct contact numbers including mobile
  telephone numbers.
• Thank you

24
Smoking Information

• Please let your Doctor, Nurse or Receptionist
  know whether you smoke.
• We are collecting this information for an audit
  to see how we can improve our services.
• Many thanks

25
Connecting for Health

• What is NHS Connecting for Health?
• It will deliver new integrated computer
  systems to help modernise the NHS by sharing
  information between NHS organisations
• Please visit the website for more detailed
  information www.connectingforhealth.nhs.uk

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Have you had your Blood Pressure taken recently?

• Ask the receptionist for more information as to
  how you can take your own blood pressure

27
Dont forget NHS Direct!

• NHS Direct have a helpline telephone number of
  all medical enquiries.
• Tel. [phone]

28
Smoking

• Thought about giving
• it up?
• Ask your Doctor or Nurse how we can help you.

29
Do you have diabetes?

• Are you due for your review?
• Please book an appointment with the receptionist
  for your regular review

30
Do you have a lung condition?

• BREATHE EASY WORTHING
• WE MEET EVERY 2ND FRIDAY OF THE MONTH
• FIELD PLACE, LEWES ROOM, OFF THE BOULEVARD NEAR
  STRAND PARADE.
• SHARON INFORMATION, LISTEN TO SPEAKERS, JOIN IN
  ON SOCIAL EVENTS
• MORE INFORMATION?
• RING 01903 877363

31
BBQ Fun Morning

• Saturday 15th September
• 10 a.m. 12.00 noon
• Lots of fun for all ages!
• Games, stalls, tombola, refreshments
• Please come along and support the Friends of St
  Lawrence Surgery

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Prizes Needed

• Any donations would be very much appreciated for
  the BBQ and Fun Morning for the tombola raffle
  stalls.
• Please hand in at reception
• Many thanks

33
Leaflets

• Although many have been taken from the main
  waiting room due to infection control and fire
  risks,
• we do have a wide variety on the walls of the
  nurses waiting room please feel free to have a
  browse and take any
• that would be useful to you

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WOOL

• If you have any wool, the Friends of St Lawrence
  would be grateful for any donations.
• Please could you give your donations to
  reception.
• Many thanks

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Books for Sale

• Please donate 20p per book into the wooden box in
  the waiting room
• All proceeds to Friends of St Lawrence Surgery
• Thank you!

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Paintings On Display

• If you would like to purchase one of the
  paintings please ask at reception
• 5 of the proceeds from the sale will be donated
  to Friends of St Lawrence Surgery

37
Thinking of travelling at the last minute?

• PLEASE REMEMBER we do not have last minute
  appointments.
• You should attend the surgery at least 8 weeks
  before departure.
• Suggestion
• Why not come to discuss your intended travel
  plans when you book your annual leave

38
Passport Application Forms

• Regretfully,
• the doctors in this practice will no longer be
  able to complete passport application forms

39
Health Information Packs

• For young people
• Male Female
• AGES
• Up to 10 years
• 10 years 14 years
• 15 years 18 years
• Now available
• Ask your Doctor/Nurse or at reception

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We are a GP Training Practice

• Medical training occasionally encourages use of
  video cameras to observe consultations.
• You will always be asked permission before
  filming
• and examinations of an intimate nature will not
  be
• recorded. Any films are of course, treated with
  the
• highest confidentiality and respect