UKRO Office Session

1
UKRO Achievements 2000/2001 Objectives
2001/2002
UKRO Annual Conference 6 July 2001
2
Highlights of 2000/2001 (1)

• Increase in number of subscribers (11)
• Positive feedback from User Group
• Conclusion of contract with BC Science
  Directorate
• Participation in INCO Accompanying Measure
• Obtaining early drafts of ERA FP6 documents

3
Highlights of 2000/2001 (2)

• Enhanced credibility of Office with key contacts
• Invitation to take on role of IHP National
  Contact Point
• Installation of frame relay
• Complete revamp of web site

4
Outputs 2000/2001

• 38 Spotlights
• 37 European News
• 43 FP5 Calls
• 61 European Funds
• 8 European RTD Insights
• 82 Briefing Visits by Staff
• 314 Visitors to the Office
• 57 Partner Meetings hosted

5
Challenges (1)

• Differing customer needs Research Council Staff,
  European Officers, Researchers
• Enhance access to services for all
• Maintain high quality of outputs
• Efficient and effective information system
• Improve information on users profiles

6
Challenges (2)

• Briefing on ERA/FP6 developments
• Enhance services further, including non-FP
  information esp. via web
• Utilise expertise of European Officers
• Continue to build recognition of UKRO as source
  of independent expertise

7
Objectives Market

• Deepen contacts with individual research managers
  researchers through web development.
• Develop improved promotional materials
• Monitor competitors

8
Objectives Products

• Improve house style and branding of UKRO
  products
• Collect and analyse data on web usage
• Develop training tutorials on web and draw on
  expertise of members in training delivery
• Examine potential for developing discussion lists
  for hot topics
• Develop National Contact Point for Improving
  Human Potential

9
Objectives Information Knowledge Management
System

• Provision of tailored services
• More effective harnessing of information and
  knowledge
• Target specific groups through RCs or learned
  societies
• Potential to market to new, specialised clients
• Implement for beginning of FP6

10
UKRO Information Knowledge Management
DATA-CODING
DATA
PRODUCTS
11
Objectives Infrastructure

• Stabilise staffing base
• Invest in staff training and development
• Examine potential for student placement
• Invest to develop services for the future to
  benefit of all members
• Contain costs generate income to maintain
  pricing of services

12
Objectives Political Positioning

• Closely monitor policy and personnel developments
  relating to ERA/FP6
• Inform and facilitate members contributions to
  ERA/FP6 policy debate
• Assist Universities UK in inputting views
• Foster relations with key MEPs
• Work with PMs NCPs and deliver effective IHP
  NCP service on behalf of OST