Title: Imagine Becoming
1(No Transcript)
2Imagine BecomingA Team Of
3Imagine A Team Where...
- Everyone knows the goal
- Members work cooperatively to achieve results
- Creativity is respected
- New and better ways are consistently sought out
- People value their team membership and rarely
leave for other opportunities - The commitment to success is obvious
4Check
Start by knowing where you are...
5Check
- Understand your organizations goals
- Understand job responsibilities and have the
skills to perform - Trust each other and provide help where needed
- Deal with conflict appropriately and use it to
create positive change - Share information openly and freely with each
other - Know the expectations for performance
- Use time well and solve problems effectively
Use a Team Check-up to learn if team members...
6Hear
Find out why you are where you are and how to
chart a course into the future...
7- Provide the results of the assessment to all team
members - Use a SWOT exercise to get all points of view and
discover ideas to move the team forward - Create a preferred future based on everyones
input - Develop a follow-up plan and put it into action
Hear
Get the team together to review the Team Check-Up
8Open
Build a human infrastructure that will support
your future...
9- Identify everyones communications style within
the DISC model of behavior - Create awareness of individual style and its
impact on the team - Show how to adapt personal styles and open
communication - Build the elements of trust- Congruence,
Reliability, Openness and Acceptance
Open
Map the communication patterns of the team
10Open Further
- Develop listening as a key skill in communication
with internal and external customers - Expand the ability to express ideas, feelings and
goals in a way that strengthens the team - Help people learn more about each other while
they build trust - Encourage responsibility and appropriate control
of emotions - Link personal goals and values to the purpose of
the team
Provide guided exploration of interpersonal
communication through Adventures in Attitudes
11Involve
Provide reasons for team membership...
12- Identify each persons strength as a Creator,
Advancer, Refiner or Executor - Provide practice solving problems or developing
new products, services or procedures using these
roles - Experience total involvement with a 30 day idea
campaign to reduce costs or increase customer
satisfaction
Involve
Equip people to embrace and participate in change
13Check Again
Create a feedback culture to keep the team
process dynamic...
14- Revisit the Team Check-Up and compare results to
original assessment - Use 360 Feedback to assess individual team member
or team leader behavior - Conduct customer satisfaction surveys (internal
and external) - Introduce an Individual Development Planning
process to set and achieve goals
Check Again
Assess the organization and its members to
measure progress and build skills
15Enrich
Tap the depths of human synergy...
16- As the process continues, offer additional
opportunities to strengthen the relationships
between - Sales reps and prospects with Sales Training
- Employees and customers with Customer Service
Training - Supervisors and employees with Management
Development - All members of the team with Team Building
Enrich
Take the learning deeper and deeper while
expanding the potential of the team
17Imagine BecomingA Team Of
18A Typical Plan How a typical organization would
implement the Team of CHOICE process
19Phase 1
The Team Checkup
- Orientation Session
- Overview of the Team Checkup process
- Completion of Relationship Profile (DISC)
20Phase 1
The Team Checkup
- First Town Meeting
- Results of Team Checkup are discussed
- DISC Profiles are reviewed
- Strengths/weaknesses of team are identified
using SWOT exercise - Ground rules are developed
21Phase 1
The Team Checkup
- Second Town Meeting
- Team strengths weaknesses are analyzed
- Team members develop a list of possible goals
- Ground rules reviewed
22Phase 1
The Team Checkup
- Third Town Meeting
- Team goals are selected
- Action plans created for achieving goals
- Team members commit to ground rules and action
plan
23Phase 1
The Team Checkup
- Optional Team Meeting
- Advanced session on DISC model to build trust
among team members
24Phase 2
Building The Team Approach
- Introduce the Adventures In Attitudes Program
- 10 basic modules plus specific team selections
- Relationship Strategies - advanced DISC
- Time Mastery
- Stress Management
- Leadership
- Innovation
25Phase 3
Walking The Talk
- 360 Feedback Assessment as required
- Peer review of ground rule adherence among team
members - Feedback to team leader on leadership skills
26Phase 4
Continuous Improvement
- Ongoing team member development in skills
identified by earlier phases of the process - Sales Training
- Customer Service Training
- Management Development
- Team Coaching
- Team Leader Coaching
- Select from a wide variety of programs, products
and services to meet your teams unique needs
27Become A Team of CHOICE!