P1252428568mSsJN

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American Library Association Midwinter Conference
2008 Philadelphia, PA
Prepared by Dr. Colleen Cook Dean, Texas
AM University Libraries and Michael
Maciel Data Analyst, Texas AM University
Libraries
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• Undergraduates
• Library Website
• Good place to study
• Courteous and helpful service
• Graduates
• Library Website
• Print and electronic collections
• Faculty
• Library Website
• Print and electronic collections

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Affect of Service

• Hours of Operation Increased
• Library Annex 24 Hours 5 Days/Wk
• West Campus Library - 24 Hours 5 Days/Wk
• Medical Sciences Library Open until 1AM
  Sun Thurs
• Cushing Open until 7 PM Mon Fri
• Customer Service Culture at Service Desks

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Affect of Service

• Reserves reorganized
• Self-serve reserves
• 3 day turnaround on placing reserves
• ResDesk Online resource enabling users
  to
• track items placed on
  reserve
• SearchDesk Online resource enabling users to
• track missing items
• Evans Collection Shelf Reading Project
• Completed 2007

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Information Control

• Increase in resources
• 4 increase in Total Volumes Held
• 12 increase in eBooks
• 6 increase in online serials
• Talent hired to reorganize redesign Libraries
  websites
• Digitizing of Maps and Microforms

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Information Control

• Deliver eDocs RAPID Electronic Delivery
• of ILL materials within a 24 hour period
• 94 fill rate
• Improved Online Reference Support
• AskNow online reference
• Subject Portals RSS feeds

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Information Control

• Purchase of Major Databases from
• Alexander Street Press, ASM
  International,
• Elsevier, Gale, Proquest, SPIE, Wiley
  Wilson
• Purchase Special Research Collections
• Senator Phil Graham Papers
• Cervantes Project Collection
• Dawson French History/Literature
  Collection
• Mexican Colonial Imprint Collection
• Mexican Revolution Collection
• Entomology Collection

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Library as Place

• Group Study Rooms
• Additional rooms added in the
• Evans, West Campus Library
• Medical Science Library Branches
• On-demand check out system with
• restaurant-like pagers
• Computers installed in Group Study Rooms
• Creation of Individual Study Rooms

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Library as Place

• Purchase of additional Laptops with
• On-demand check out system
• In-Building Wireless system upgrade
• Campus redesign to retain library parking

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Library as Place

• Evans Improvements
• Consolidation of Reference Desks
• Study tables and carrels balance
• New microform readers/scanners
• Medical Sciences Library
• Single Customer Service point
• Upgraded Education Center

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Library as Place

• Policy Sciences and Economics Improvements
• Bookshelving reorganized
• Quiet Area and Soft Seating provided
• West Campus Library
• Creation of Silent Study Area
• Patent Trademark Office relocated
• Reference Area redesigned

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• Undergraduates
• Good place to study
• Modern equipment to use
• Courteous and helpful service
• Graduates
• Courteous and helpful service
• Electronic access to library resources
• Faculty
• Courteous and helpful service
• Electronic access to library resources

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• Undergraduates
• Good place to study
• Modern equipment to use
• Library Website
• Electronic access to library resources
• Graduates
• Print and electronic collections
• Electronic access to library resources
• Library Website
• Faculty
• Print and electronic collections
• Electronic access to library resources
• Library Website

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The End
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