ScanBay II Application Training

1
ScanBay II Application Training

• Version 6.40 December 2006

2
Back ground information

• Two systems in use
• DSS, three versions for
• US / Canada dealer channel
• UK dealer channel
• Australian dealer channel
• ScanBay II
• Used for all distributors
• Germany / Austria
• Snap-on Benelux dealer channel
• Some other tools divisions as Eurotools, Japan
  and Mexico

3
ScanBay II Principles

• ScanBay II is a medium that gives the
  possibilities to purchase the latest software for
  the Scanner anywhere at any time.

4
ScanBay II Concept

• Web based
• ScanBay II Software application on PC
• ScanBay Interface to program the cartridges

5
ScanBay II Web Server

• Latest ScanBay II application including
• USB ScanBay drivers
• System files for Cartridges
• Master.ini (Euro, US and Australian)
• Menu structure
• All available modules (P/N and Description)
• Latest software modules
• VCS (Vehicle Communication Software)
• TS (Trouble Shooter)

6
ScanBay II Web Server

• Invoice interface
• The web sends the following info to the AS 400
  for invoicing
• Customer account no
• ScanBay User ID
• Part Numbers
• Net Prices
• Sends confirmation Email of each purchase

7
ScanBay II Web Server

• Databases
• Pricing database
• Product database
• Bundles and other configurations all have a P/N
  that is invoiced
• Users
• Discount, user ID, Password, Business unit, etc.
• Cartridge
• Licensed modules and demo status
• Sales history

8
ScanBay II Web Server

• Business units
• Each user is linked to a business unit in the
• Each user is linked to a Kings Lynn Account
  number
• Each business unit has
• His own products / bundles
• His own pricing

9
ScanBay II Software

• The ScanBay II application software comes on a CD
  for initial installation, all updates, ScanBay II
  application and Software modules for VCS and TS
  are automatically available via the internet.
• All the software is installed on the C drive in
  the program folder including the Downloaded
  Software modules.

10
ScanBay II software

• Instantaneous updates via internet for
• ScanBay II Program
• VCS / TS modules
• Multiply users on one Kings Lynn account number
• Convenient billing
• Customer order number reference
• Price confirmation
• Email confirmation of order
• Flexible Pricing structure

11
ScanBay Hardware

• ScanBay hardware is the module that can program
  the Scanner cartridges (EMB, PVCI and TSI) and is
  connected to a PC via the USB interface
• EAK0253B31A SCANBAY USB KIT
• The installation CD has to be ordered separately
• 3-1332H10K1 ScanBay II CD V8.1

12
ScanBay II Capabilities

• Programs VCS modules to PVCI and EMB cartridges
• Enable / disable VCS modules on preloaded PVCI
  cartridges
• Program TS modules on to a TSI and EMB Cartridge
• ScanBay II application software is available in
  English, Spanish and German language

13
Hardware Recognition

• ScanBay II will automatically recognize hardware
  (PVCI/TSI/EMB) and the software modules that are
  available for these cartridges.
• EMB cartridge with EMB VCS and TS modules
• PVCI cartridge with PVCI VCS modules
• TSI cartridge with TSI TS modules

14
PVCI / TSI Size

• The size of the
• PVCI is 512 Mb, 64 slots
• TSI is 384 Mb, 48 slots
• Mb is Mega bits
• MB is Mega Bytes
• There are no smaller sizes available as with the
  EMB

The EMB was available in 32 Mb, 128 Mb and 256 Mb
4 MB 16 MB 32 MB
15
PVCI / TSI Serial numbers

• Each cartridge has a S/N on the outside of the
  cartridge.
• But ScanBay II works with a internal electronic
  ID
• For TSI
• For PVCI

16
PVCI ALL MAKES PRELOADED

• Empty PVCIs are available from the factory
  pre-programmed with all modules,in a single
  language
• These modules are disabled. So they are not
  visible in the Scanner.
• These PVCIs are used for the repair procedure
• When no module is
  activated on the PVCI the scanner gives error
  ini file missing or corrupt!

17
ScanBay II system requirements

• Windows 1998, 2000 or XP
• CD-ROM and USB port
• Internet explore 5 or higher
• Minimum 250 Mb hard drive space
• Internet connection from starting the program
  until purchasing the software.

18
USB ScanBay Installation

• First install the software.
• After the software installation is completed the
  USB ScanBay can be connected to the PC.
• Ignore the Windows message new hardware found!

19
ScanBay II installation

• See also operators manual
• The CD is autorun
• If not start setup.exe on CD-ROM
• It will first install Microsoft.net.
• (This program runs in the background)
• ScanBay II software installation.

20
ScanBay II installation

• Always log on as an administrator!
• Other ways it gives problems when logging on as
  an other user.

21
First start up 1

• Activation code a standard code
• D72J-DS92-VBG2

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First start up 2

• User ID is locked to Kings Lynn account no.
• Each purchase is registered in ScanBay II
  database with user ID
• User ID is on invoice
• Email address will be used for order confirmation
  E-mail.
• You can add 2 Email address. The should be
  separated by for example
• abc_at_help.comxyz_at_test.com

23
ScanBay II administrator

• Has access to the ScanBay II Data bases on the
  web.
• For user accounts administration
• User IDs with password.
• Demo cartridge registration
• Order history.
• Use
• scanbay_at_sun-diagnostics.com

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First start up 3

• Leave proxy server always off, only in a very
  view cases it is necessary. Can always be changed
  later in the settings.

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Start-Up

• Always make sure you have internet connection
• See separate document for Proxi server users
• First thing ScanBay II is checking is Business
  unit the user belongs too and status (Release or
  Beta).

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ScanBay II software updates

• During each time running ScanBay II the program
  looks for new ScanBay II application software on
  the internet.

• An update could be mandatory.

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ScanBay II info update

• During the second stage of ScanBay II start up it
  is downloading information from the internet
  needed to run ScanBay II correctly.

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ScanBay II main screen

• Available Bundles / modules
• Cartridge contents
• Web pages
• Four buttons to run the complete program.
• Make purchase
• Program Cartridge
• Home key for web pages
• Toolbox / options
• Advised Street price indication

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Toolbox / options

• When no cartridge is in ScanBay II then some menu
  points are not selectable.
• User manual
• PDF file from the operators manual
• Not updated with latest changes see for this
  separate released Service Bulletins
• Cartridge details list.

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Toolbox / options

• Register new purchase is not used only when an
  not known cartridge is added. (See next slight)
• Enter a new license key, (Not used) in this a
  license key can be entered that is given by the
  administrator in case of no internet connection.

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Unrecognized cartridge

• When inserting an Cartridge a pop up screen
  Unrecognised Cartridge comes up then it is
  never been registered ScanBay II.
• Dont fill something in and press continue, the
  cartridge will be added into the ScanBay II
  database.
• When there was software modules loaded on the
  cartridge they will not be known in the ScanBay
  II database.
• See Service Bulletin 1079 for more details

32
Toolbox / options

• Update Cartridge system files
• This menu is to do a manual update of the
  cartridge system files.
• This is automatically done
• when inserting a cartridge is this feature is
  switched on in the options. (Dont use this
  option to save time.)
• done during programming a PVCI for the modules
  that are updated!
• done after formatting a Cartridge

33
Toolbox / options

• This menu option enables you to format a
  cartridge.
• This option should only be used when you want to
  remove unrecognised modules from the cartridge or
  when the cartridge is not working correctly
  inside the Scanner.

34
Toolbox / options

• About screen shows you the versions of the
  ScanBay II software installed on your PC

35
Toolbox / options

• In the Option screens you can change the ScanBay
  configuration.
• In the first tap the user details can be changed

36
Toolbox / options

• In the Application settings you can change
• Pages to be skipped can be set
• Languages to show in module available window

37
New Settings After Upgrade

• Network Settings
• Dont use
• Language Settings
• Select the preferred ScanBay II application
  language
• Programmer Settings
• Not used anymore
• Always Apply First And Then Ok.

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Available bundles / Modules

• There are two taps
• Bundles
• Individual modules
• Default you see the latest versions.
• You can also select all versions

39
Available bundles / Modules

• Dark Green are the VCS Bundles / Modules
• Light Green are the TS Bundles / Modules
• Shopping trolley
• Ghosted if no modules are selected for purchasing

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Available bundles / Modules

• Language flag
• Availability
• Hard drive
• Internet
• Licensed (yes / no)
• Slots required

41
Web Database

• What is licensed on a cartridge is info from the
  Web database
• ScanBay II doesnt look to what is on the
  cartridge.
• So Upgrades Updates info is done via Web database
• When data is lost then ScanBay II doesnt know it
  anymore.
• Factory synchronisation
• Lost data from repair centre
• See SB-1079

42
Bundles

• A method of selecting and programming multiple
  modules at one time is done via the Bundles.
• The Bundles tap shows the available bundles. It
  is the default page shown at start-up.
• The Modules tab is the page where the individual
  modules are displayed.
• The purchase criteria for Bundles are the same as
  for modules and the Bundle will take into account
  purchased licenses for each individual module.

43
Bundles / Modules

• The particular Bundles / Modules that are
  displayed depend on business unit settings on
  the ScanBay II Web server and language settings
  within ScanBay II application.

44
Available modules

• Trouble Shooters, US and Australian Modules are
  only available via Bundles so they will not be
  displayed as individual modules.

45
Split Modules

• Some of the brands are split in model year
  coverage for example Mercedes
• 1990 - 2003
• 2004 - 2005
• This is done because of different program
  languages. The old model years are programmed in
  the an old language (Legacy) and the new 2004 -
  2005 model years are programmed in a new language
  (VAT) which will be used in the future. Old
  modules will be moved to the new programming
  language so that they will be one file for each
  brand in the future.

46
Split Modules

• ScanBay II Application recognizes these brands
  and handles them accordingly
• Includes the lower version automatically by new
  purchases
• Updates the lower version by upgrading to the new
  version if applicable
• Programs both versions
• Purchases of upgrades and new split modules are
  seen as one module.

47
Split Modules

• You can recognize these new split modules in the
  ScanBay II application on the orange colour of
  these modules.

48
Split Modules

• In the confirmation Email the lower versions that
  are included are mentioned as included.

ScanBay II Transaction Details Customer Order
Number 000000000002278 Account Number
777777 User ID arnold Comment Test12 Cartridge
ID 00000000ED160105183A1657190104ED Product
Description X2 VCS S/W LICENSE
Module Part Number 3-60527G10B0 Includes
Module Part Number 3-43527F20B0 Module Part
Number 3-58527E10B0 Includes Module Part
Number 3-41527D50B0 End of mail.
49
TSI programming

• TSI programming
• When programming a TSI you have to read and
  understand the following warning
• In order for a TSI Troubleshooter module to
  operate correctly , a corresponding VCS(vehicle
  communication software) module (of the same
  language) is required.

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TSI programming
51
TSI programming

• Corresponding means
• Same language
• Same brand
• And the VCS version must be equal or higher in
  version as the TS version

52
Cartridge contents window

• Memory slot status
• Shows direct if new modules are available
• Programming button
• Ghosted when there is nothing to program
• The displayed order doesnt reflect the order on
  the cartridge, it is displayed in Alfa numeric
  order. See cartridge details list in the tools
  menu for more info.

53
memory status bar

• It is always the same length, the light green bar
  gives the percentage that is used

• When adding more modules than that can fit at the
  end of the bar there will be a flashing white
  spot.

54
non-activated modules

• non-activated modules are visible in grey.
• These modules can be moved from the cartridge in
  the same way you add modules to the cartridge. By
  selecting the grey non-activated modules in the
  cartridge contents window and move them to the
  left with the left arrow.

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Other Cartridge Details Screen Statuses

• ScanBay not connected

• Insert cartridge

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Web pages

• Business info page
• Administrator can give info and links to ScanBay
  users

• Module info pages

• Home Button
• To get back to Business info page.

57
New / Upgrade / Update

• ScanBay II can recognize the difference
• New
• An new sales is when a module is never purchased
  before for this Cartridge. New price will be
  charged
• Upgrade
• An Upgrade is when we have added new models or
  systems. The version numbers changes according to
  the whole number before the decimal point. E.g.
  5.2 to 6.1. Upgrade price will be charged.

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New / Upgrade / Update

• Update
• An Update is software in which we repaired bugs.
  The version is recognizable by a change of
  version number after the decimal point. E.g. 5.5
  to 5.6. With this new SCANBAY II software this
  is free of charge.
• Note US versions number are different and are
  these rules not applicable

59
Pricing

• ScanBay II has flexible price structures. Pricing
  can be defined by business unit and the system
  has been configured to offer attractive prices
  when purchasing or upgrading to product bundles.
•  
• A number of price points have been set up, so
  if the customer is ordering 3 makes, 5 makes or
  All Makes, they will get more attractive pricing
  than if they were ordering singles. The greatest
  value price is the All Makes Bundle. An upgrade
  price will be offered even if just one module
  exists on the cartridge.

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Inserting a Cartridge

• ScanBay II will check the cartridge details in
  the ScanBay II server on.
• Demo status
• Licensed modules
• Eventually Available pop up screens
• Not recognised Cartridge
• Invalid cartridge

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Recognition of corrupted PVCIs

• A PVCI can be corrupted if it is removed from the
  ScanBay programmer during programming.
• A PVCI can also be corrupted in the Scanner
  itself. When a PVCI is corrupted it seems as if
  the PVCI is empty and it has a different, wrong
  Electronic ID. We have now devolved a system that
  recognizes corrupted PVCIs. This system will
  prevent you from buying licenses and carrying out
  any further programming.
• The warning you get is

62
Recognition of corrupted PVCIs

• In some cases you can repair a corrupted PVCI in
  ScanBay II. Select Update Cartridge System
  Files from the toolbox menu. After updating
  these files you must remove the PVCI from the
  ScanBay programmer and reinsert it again. Wait
  long enough that ScanBay II can recognise that
  you removed the PVCI. When it is repaired ScanBay
  II will now recognise the cartridge again. It
  could be that all modules are deactivated, grey.
  If this is the case, they need to be
  reprogrammed. The licences should still be there
  for this PVCI.
• If this procedure does not work, then the
  cartridge needs to be repaired in our repair
  centre. See Service Bulletin SB 1086 for detailed
  information about this repair procedure.

63
Purchasing Wizard

• The total advised street price (For distributors
  the IS list price) is shown on the main screen.
  This is updated automatically each time when
  changing the configuration on the screen by
  selecting modules for programming. The advised
  street price is based on particular business unit
  set-ups and it differentiates between New Buys
  and Upgrade prices.

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Purchasing Wizard

• Continue shopping, if you want to make changes to
  the selected modules
• Go to check out, guides you through the purchase
  wizard

65
Purchasing Wizard

• Before confirming the purchase you can check the
  invoice and add your order number / Customer
  reference.
• only use ascii characters, others as ß, ü, ä
  etc. will be replaced by under scores "_"

66
Confirmation Email

• Customer order number
• Cartridge ID
• Date of purchase
• Advised street price per product and total
• Purchased products including description and
  modules

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Invoice
68
Programming preparation

• Move them to the cartridge by
• Selecting the arrow
• Drag and drop
• Select programming

69
Programming wizard
70
US Domestic and Asian VCS and TS Bundles

• You can now upgrade cartridges that contain US
  software. This depends on the business unit
  settings on ScanBay II server.
• Please note Individual modules cannot be
  programmed only a full bundle can be installed.
• Note
• Snap-on Diagnostics does not support a mixture of
  European, US or Australian software modules on
  one PVCI. A warning message will be displayed if
  different types of modules are mixed. Snap-on
  will not provide support for PVCIs that contain
  mixed modules.

71
US Domestic and Asian VCS and TS Bundles

• Note
• If you have older cartridges that have mixed
  modules on them, you should split them into
  different cartridges and format this cartridge
  before continuing.

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WORK-AROUND

• PVCIs or TSIs that contain a black/red label
  will not be recognised by ScanBay II. To solve
  this problem see SB 1079 on how to add it to the
  ScanBay II database and to get an upgrade price
  invoiced instead of a new buy.
• Further there will be some unknown modules. To
  remove them you have to format the cartridge as
  descript before. Do this only after you saved the
  cartridge details text file to be able to get an
  upgrade price!

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Australian Asian VCS Bundle

• You can now upgrade cartridges that contain
  Australian Asian software. This depends on the
  business unit settings on ScanBay II server.
• Please note Individual modules cannot be
  programmed only a full bundle can be installed.

74
PVCI Defrag

• A PVCI Defrag will take automatically place in
  the Scanner the first time after it is programmed
  in ScanBay II. This can take up to 5 minutes. The
  defrag will start automatically when
• A legacy module (i.e. EOBD or AFL) is selected
  for the first time.
• After a vehicle is selected in a VAT module. A
  VAT module shown in orange in ScanBay II.
• During defrag, it looks that the scanner is
  locked. There fore we advise that you do this
  before delivering the PVCI to the customer.
• Note
• After programming a cartridge, please check that
  the cartridge contains the software that is
  programmed on it by removing it from the ScanBay
  programmer and re-inserting it. You should also
  test it in a Scanner.

75
User Notes 1

• Never remove the Cartridge when the LED on the
  ScanBay is on.
• This can hang-up the ScanBay application
• When inserting a cartridge it can take a few
  seconds, depending on the internet connections
  to the ScanBay server.
• sometimes this can take longer then a view
  seconds up to 2 minutes.

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User Notes 2

• When programming a PVCI it will always mention
  slot 1.

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User Notes 3

• When purchasing new modules only select the
  latest version of each brand / language. When
  selecting two versions of the same brand /
  language booth will be charged.

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Demo Cartridges

• With ScanBay II we can register Demo EMB, PVCI,
  TSI Cartridges
• Everything will be the same as normal in ScanBay
  II but purchases will not be invoiced.

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Demo Cartridge rules

• Demo EMB, PVCI, TSI Cartridges must not be sold
• Demo cartridge must marked as Demo
• Demo Cartridges need to be set up in the database
  by the ScanBay administrator.
• The ScanBay administrator will evaluate the
  request and inform you with the out come
• Accepted
• Not accepted

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Demo Cartridge request

• When you request to set-up a Demo EMB, PVCI or
  TSI Cartridge you should give the following info
  by Email scanbay_at_sun-diagnostics.com
• Electronic ID of EMB, PVCI, TSI cartridge
• Hardware S/N of EMB, PVCI, TSI cartridge
• Distributor / Subsidiary name
• Salesman / demonstrator name that is using the
  EMB, PVCI, TSI Cartridge
• PVCI ID is 32 2 characters

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Tips for Mobile use

• Use GPRS / UMTS (G3) on data transport is charged
• Load at home the large files as
• ScanBay application program updates 1.8 Mb
• New software modules VCS 0,5 Mb TS max 3 Mb
• Each time starting up ScanBay II 310 Kb is
  downloaded

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ScanBay II Website

• See for more info
• http//www.sun-diagnostics.com/ScanBay