CIS

1
CIS
???????? ?????????CIS ?????????????????????????
??????????????
Continual
Improvement
System
?????????????????????????????????? ??????????????
SIT ??????????????3I ???????????????
New Concept for Continual Improvement System
?????????????????????
???????????
CIS
????????????????????????????????????????????????
?????? ?????????????? ??????? 2545
2
????????? ???.
MD Policy
Objective
Committee ???????
???????????
Past Analysis
???????? Concept/Principle
Workshop Brain storming
Theory
Business Need
Employee Needs
???????? System Setting
Recognition
Self Target
??????????????? Line
Incentive System
Empowerment
??????????????? ISO 9001, ISO Base
Self Budget Control
Reward
Follow up Evaluation ??????????????????
Knowledge Bank
WI Continual Improvement System
No
OK
Yes
??????????
Finish Work
???????????????????? BU ?????????????? CIS
3
Why change QCC,Suggestion, 5s and Focus
Improvement to CIS ?

• ????????????
• ??????????? ?? QCC, Suggestion, 5S, Safety, FI
  ???????????????????????????? ?? ISO 9001 ????
  Continual Improvement
• ????????? Integrated System
• ?????? ????????? ???????????????????
• ??????????????? ?????????????? ????????????
  ???????????????????
• ???????????? ????????? ??????????????
  ???????????????
• ????????? Easy Enjoy
• ?????????????? ??????????????????????
  ???????????????

• ???????????????????
• ????????????? ????????????? ??????????????
  ??????????????????????????? ????????????????????
  ???????????????????? ?????????? ???????????
  ?????????????? ???????????????????????? ???
  ?????? ??????????? ?????????????????????????
  ??????????????????????????????????????????????????
  ???? ???????????????????????????

4
What difference between QCC and SIT?

• SIT
• ??? Short Cut QC Story ????????????? 4 ???
  Task Achieving ????????
• ??????????????????? ???????????????? ????? QA
  Network
• ?????????????????????????????????????????????????
  Line ????????????????
• ????????????????????????? One Page Lesson
  ??????????????????????? Knowledge Bank ????? TPM
• ???????????????????????????? ?????????????
  ????????????????????????????
• ????????????????????????? ?????????? 5 ?
  ??????????? ??????????????????? ?????????
  ?????????????????????????? ????? Cell Management
• ????????????? ??????????? ???????????????????
  ???????????????????
• ????????????????????? ????????????????????????
  ???????????????????????????
• ?????????????????????????????????????????? ???
  ????? - ????? - ??????? - ?????
• ??????????? ??? ????????? - ??????? - ???????
  (?????? Plan-Do-See)
• ???????????? ??? Job Function ????? CFM
  ????????????????????? (MC)

• QCC
• ??? QC Story
• ??????????????????????????
• ??????????????????????????? ????????????????????
• ????????????????? ???????????????????????
• ????????????
• ??????????????? QCC
• ??????????
• ?????? QCC 5 ? ????????????
• ??????? ?????????? (Prevention)
• ?????????????? PDCA
• ???????????????????

5
What difference between Suggestion and 3I ?
Suggestion

• 3I Individual Improvement Ideas
• ??????????????? ???????????????????????
  ?????????????????? A,B ??????????? C
  ?????????????????
• ?????????? A,B ??????????? One Page Lesson
  ????????
• ?????????????????????? ???? ??????
  ?????????????????????????
• ????????? Knowledge Bank
• ???????? ???????????????????????

6
Why 5s is inclused in CIS? and What CIS
concentrate in 5s ?

• 5 S Direction in CIS
• ????????????? ????????? ????????????????????? 5
  ? ??????? ????????????????????????
• ???????? 5 ? ??????????????? ?????????????? SIT
  ?????????
• ??????????????????????????
• ??? 5 ? ???????????????????????????????
  ??????????? ??????????????
• ???????? SIT ????????????? 5 ?
  ???????????????????????????
• ???? 5 ? ????? ??????????? ???? One Page Lesson
  ??????????????? ???? Knowledge Bank
  ????????????????????????
• ?????????????????? Line ??????????

7
Modified QCC ?
QA Network of Toyota Lamchaban
Spirit Program of ThaiCRT
Cell Management of Michilin
SIT (Smart Improvement Team) of STL
8
Motion Time Study
Value Engineering
Daily Management
Policy Management
Focus Improvement (???? Loss)
Kaizen
Industrial Engineering.
??????????
Continual Improvement System
QCC
Suggestion
???? QCD
???????
Spirit Program
5?
QA Network
Noble Truth
Safety
Problem Solving
Task Achieving
Others
SIT 3I
One Point Lesson from TPM
Tools of CIS
SIT Smart Improvement Team (Modify from QCC) 3I
Individual Improvement Ideas (Modify from
Suggestion)
9
?????????????????
Ultimate Target
?????????
Story/Background of Improvement
Milestone
?????????
Original

??????? (Present Status)

One Work, Continual development
???????? ?????????????????????????????
??????????? ????????? ???????
???????
(Knowledge) (Implement) (Results)
KIR Circle for CIS
10
????????????????????????
Outside Best/Worse Practice
????????????????
?????
Modify Concept
Theory
??????????????????????
?????????? OPL
??????
One Page Lesson
Knowledge Bank (Web Base) 0
Implement
?????????????????
Systematic Thinking
Knowledge Sharing 0
????????????????????????????
????????????????
Modify
???????????????????????? Mechanism of Knowledge
0
0
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Flow Chart Analysis
??????????????????????? ???????? ?????????????????
????????
????????? ??????
?????? ??????
???????? ??????????
Easy Enjoy
???????????
??????????
Reward ????/?????????
ISO Base
Recognition
Using
Knowledge Base
Implement
Incentive Program ????????????
???????
Feedback
Self Method ????? ?????????????????
Self Examine ?????
Self budget
Empowerment to Section Mgr.
Self Target
??????????????
???????????
???????????????????????
??????? ???????????????????? ??????????
????????????????????????? ??????????
????????????????? ?????????? ???????????????????
???????????????
RIMP Concept Reduce / Improvement Maintain /
Prevention
??????????? ?????-?????-???????-?????
Implement Concept
12
???????????????????? ?????????????
Ultimate Target
??????? ???.
???????
?????????????
???????????
Results
Knowledge Base
Morale
Happiness
Work Improvement
???????
??????????????
13
Employee
Contractor/Sub-Contractor
???????
??????????
Who do CIS ? ????? CIS
??????
Supplier
Individual
OK
for
Team
Cross Functions
CIS
Job Functions
14
CIS
Proceduce
Wokshop/Brain stroming
Customer needs Survey
???????????????????? ??????????????????
1. ?????? CIS ???????????? 2. ?????????? CIS
???????????? 3. ?????????? CIS ???????????? 4.
?????? CIS
15

• ?????? ????????????????????? CIS

??????????????(??????) ??????????????(???????????)
???????????Value ????????? (Return)
Continual Improvement System 1. Problem
Definition 2. Assign Team 3. Developed
Training 4. One Page Lesson 5. Knowledge
Management
???????????????????????
Input
????????????????????????
???????????????????????
??????
Output
??????????? ??????????????????? Friendly User
PPA ?????????????
Reward ?????????????
16

• Problem Definition
• ????????????????????????????
• PPA ??????? ??????????????????????????????
• ?? TPM ????????????????
• ??? Tag Cleaning Register
  ????????????????????? ??? ? ????? Tag ???
  ??????????????????????
• ?????????????????????????? ????????????????
  ????????? ???????????????

• Assigned Team
• ?????????????? Line of Command ???? Hirachy
• ?? TPM ???????????????????????????????????????
  ????
• ?????? Total Participation
• Priority ????? ?? commitment ??????????????

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• ?????????????????????
• ???????????? ????????? tools ??????????
  ????????? Observation
• ???????? ???. ????????????????????.
• ????????? ????????????
• ??????????? ??????????????????????
• ????? ???????????????? ???????????????????????

• Developed Training (???????????????????????????
  ?)
• ???????????????????????????????? ????????? OJT
  ???????? ??????????
• ??????????? ?????????? ????? ?????????????
• ???? TPM ??? Line ?????????
• ???????????????
• ????? shop floor ?????? One Point Lesson
  ??????????????????????????? ???? CIS ?????? One
  Page Lesson ???????

18

• One Page Lesson (OPL)
• ?????????????????????
• ????????????????????????

• Knowledge Management
• ???????????????

19

• ??????????? Improvement ????????????????????
• ????????????????????????????????????
  ???????????????????????????????????
• ???????????????????????????????
• ???????????????????????? ????????????????????????
  ?????????????? ?????????????? ??????
  Safety 5?
• ????????? ??????????????????????
• ????????? ??????????????
• ?????????????????????????? ??????????????????????
  ??
• ????????????????? Safety

20

• ??????????????????????????????????????????
• ???????????????????????????????????
• ????????????????????????????????
  ?????????????????????????????? ???????????????????
  ??
• ?????????????? Daily ????????????????????????????
  ??????????????????????????
• ??????????????????????????????
  ??????????????????????????????????????????????????
  ??????? ????????? ???.??? Assign ????????
• Improve ??????????????????/??????????????
  ??????????????????????????????????????????????????
  ????????????? ???????????????? Improve ???? P/M,
  D/M
• ?????????????????????????????????????????????????
  ??
• ??????????/???????????????/??????????????????????
  ???????

21

• ???????????????????? ????????????????????????????
  ?????? Improvement ???? ???????????????????????
• ???????????????????? ????????????????/???????????
  
• ???????????????????????
• ?????????????????????????????????????
• ???????????????????????????
• ??????????????????????????? ?????????????????????
  ? ??????? ???./???. ??????????????????????????????
  ?????????????????
• ??????????????????????????????
  ??????????????????????? ?????????????????????????
• ????????? ?????????????????????????????????
• ????????????????????????????????
• ??????????????????????????????????????????????????
  ???? ?????????????????????????????????????????
  ?????????????

22

• ?????????????????????????????
• ??????????????????????????????????????? ???? CIS
• ???????????????????????/??????
  ????????????????????????? ????????????????????????
  ???
• ????????????????????????????????? Improve
  ??????/????? ???? ???? QC / Suggestion
• ????????????????????
• ????????? ????????????
• ???????????????

23
????????????????? ?????????????? QCC
???????????????? Suggestion ????????????????????
? CIS ????????????

• ??????????????
• ????????????? ??? /QCC ??? ??????/sug
• ?????????????????
• ???????????
• ???????????

ObjectiveTarget EasyEnjoy Knowledge
Base Empowerment Self Development
24

• ?????????? 1 ???????????????????? QCC
  ?????????????????????
• ??????????
• ????????????????????????????????????????????
  ???????????????????????
• ?????????????????????????
• Flow ???????????????
• ???????????????????? ??????? J/R
  ??????????????????????????????????????????????????
  ?
• ?????????????? J/R ??????????????????????????????
  ? ???????????????? ????????? J/R
  ?????????????????????????????
• ???????????????????????????????????
• ?????????????????????????????????????????????????
  ? ???.????
• ?????????????????????????????????????????????????
  ?????????? ??.?????????? ???.

25

• QCC
• ?????????????/?????????????????????????????????
• ??????????? O.T.
• ?????????????????????????????????????????????????
  ??? ? ?????????????
• ??????????????????????????????????????
• ??????????????????????????? ?????????????????????
  ??????????????????????????????? ????????
• ?????????????????????????????????????????????????
  ??
• ??????????????????????????????????????
  ?????????????????????????????
• QCC ?????????????????????????????????????????????
  ???????????????????
• ??????
• ??????????????? ??????????????? ??????????????
  ????????????????
• ????????????????????????????/???????
  ???/??????????????????????
• ?????????????????????????????????????????

26

• ?????????? 2 ?????????????????
• ??????????
• ??? ???./???. ???????????????????????????????????
  ??????????????????????????????????????????????
• ?????????????????????????????????????????????????
  ???
• ?????? BU ???????????????????? ????????????????
  ????????????????????????
• ????????????????? ???????????????????
• ???????????????????????
• ????????????????????????????????????????????
• ?????????????????? A ??? B ??????????????????????
  ?????????
• ??????????????????????????????????????
• ?????????????????????????? ??????????????????????
  ??????????????????
• ???????????????????????? 2 ????
  ?????????????????????? ???????????????????????????
  ??????????????????????????
• ?????????????????????????????????????????????
• ?????????????????????????????????????????????????
  ???? ???.?????????????

27

• ???????????
• ????????????????????????????
• ??????????/?????????????????
• QCC ?????????????????? ??? ??????????????????????
  ????????????????????? ?? QCC ?????????????????????
  ????? QCC ?????????????????????????????/??????????
  ????
• ?????????????????????????????????????????????????
  ???????? ??? ?????????/???????????????
  ??????????????????? ??????????????????????????????
  ???????????
• ??????
• ?????????? QCC ??? Suggestion ???????????????????
  ?????????? One Page Lesson ??????????????????????/
  ???????? ????????????????????/?????????????????
  ?????????????????????????????????????????????
  ????????????????????????????????????? Web
  ???????????? ?????????????? Present
  (?????????????????????????????)
  ??????????????????????????????????????????????????
  ?????????????????????? ? ?????
• ????????????????????

28

• ?????????? 3 ???????????
• ??????????????????????????????????? ?
  ???????????????? ?????????????????????????????????
  ?????????
• ????????????????????????????????? ????????
  ??????????????? ??????????????????????????????????
  ???? ????????????????????
• ????????????????????????????????????????
  ?????????????????????????????????????????????
  ??????????????????????????????????????????????????
  ????
• ?????????????????????????????????????????????????
  ?????? ? ?????????????????????????
• ???????/??????????????????? ?????????????????????
  ????????????????????????????
• ?????????????????????????????????????????????????
  ?????????????????????????
• ?????????????????????????????????????????????????
  ???????
• ?????????????????????????

29

• ?????????????????????????????????????????????????
  ???????
• ???????????????????????????????????????????
  ???????????????????????? ?????????????
• ??? ??./???. ????????????????????????????????????
  ????????? ?????????????????????????
  ??????????????????????????????????????????????????
  ????????????????????

30

• ?????????? 4 ???????????
• ???????????????????????????
• ????????????????????????????????????????
• ????????????????????? ????????????????????
• ?????????????????????/?????
• ????????????????????????? ???????????????????????
  ??????????????????

31

• ????????????????????? CIS
• CIS ????????? TQM ???????
• ????????????????????????? The Malcolm Baldrige
  Nation Quality Award
• ??? confirm ????????????
• ?????? QCC ??? Suggestion ????????????????????
  CIS ????????????????
• ????????????????? ???????????????? ??????????
  CIS
• ?????????????????????????? ???????????????????
  ??????????????? ?????????????????.?????? ????
  ?????
• ?????????????? ?????? ???????

32

• ????????????????????? CIS ???????????????????????
  ????? ????????????????? Trial Error
  ??????????????? ?????????????????????????????????
  ? ?????????????? ????????? QCC ??????????
  ???.???????????????? ??? QCC ?????????????????
  ??????????????????????????????????????
  Suggestion ????????? ??? Ideas ????? ??? 5 ?
  ???????????????????????? ???????????????? TQC
  ??????????????? QCC ??????????????????????
• ?????????? Knowledge Bank ???????????????????????
  ? QCC Suggestion ?????????????????
• ?????????????? Knowledge Management (KM) ????
  ?????????????????????
• ?????? participation ???????????????
  ???????????? ?????????????????????????????????
• ??????????????????????? QCC ??????
• Serve Need ?????????????????????? ?????????????
  Serve Need ????????????
• ?????? TQM ???? 7 ???? ???????

33

• ?????????????????
• ????????????? implement ??? Easy ???? ??????????
• ??????????????????????????????? ??????????? Why
  change? ???????????????????? ????????????????????
  ???????? ???? ??????? Problem Solving ????
  Re-engineering ??????????????????????????????????
  ????????????
• ?????? Empowerment ?????????????????????????????
  ???? ????????????????????????????????????
• ??????????????????? ??????? ????????????
  ??????????? ????????? ??????????????????????????
  ??? ???? participation ???? ???????
• Suggestion ???? 3I (Individual Improvement
  Ideas) ??????
• ??????????? (Last Long) ???????????
  ????????????????????? ??????????????????
• Simplify ????????? ??????????? ???.
  ??????????????????????????????
• ???? CIS ???????????????????? 3I ???????? SIT
  ?????????? QCC ?????? ?????????? New QCC SIT
  Version

34
??????