Chapter 7

1
Chapter 7 Design of Work Systems

• Job design, methods analysis, work measurement,
  compensation

2
Job Design

• Specialists vs. generalists (see Table 7-1)
• Labor advantages and disadvantages
• Management advantages and disadvantages
• Job enlargement
• More things to do, same skill level
• Job enrichment
• Greater skill level and responsibility
• Job rotation
• Training on multiple jobs more experience
• Self-directed/managed teams

3
Methods Analysis

• External or internal initiation
• Process (much like Shewhart/Deming cycle)
• Select operation
• Document current methods
• Analyze the job use tools like flow process
  chart
• Propose get approval of improved methods
• Implement new methods
• Review results

4
Work Study Measurement

• Motion Study
• Frank Gilbreth, early 1900s
• Principles (see Table 7-2)
• Work Measurement setting standards
• Time study direct observation, stopwatch, film
• Work sampling random checks
• Predetermined standards basic motions
• Standard data common tasks
• Historical data
• Expert opinion

5
Compensation

• Whats fair?
• Everyone paid the same
• By amount of time worked (hours)
• By job content (job classification / ranking)
• By output (quantity)
• By knowledge (education, experience)
• By supply and demand
• By demonstrated skills