XXXIX CONGRESO NACIONAL E INTERNNACIONAL DE SEGURIDAD

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XXXIX CONGRESO NACIONAL E INTERNNACIONAL DE
SEGURIDAD 27 AT 31 DE Octubre 2003 World Trade
Centre, Cd. De Mexico
Resultados de las relaciones comerciales de
colaboración entre México y Canadá en cuanto a
higiene y seguridad áreas de oportunidad
Results of a Collaborative Relationship Between
Mexico and Canada Relations in Dealing with
Hygiene and Safety Areas of Opportunity
Ms. Maureen Shaw, President CEO Industrial
Accident Prevention Association (IAPA) Telephone
1-800-406-IAPA (4272) www.iapa.ca
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Nuestra vision es
Vision
Un mundo donde los riesgos son controlados ,
debido a que todos creemos que el sufrimiento y
perdida , son moralmente ,socialmente y
economicamente inacceptables
"A World where risks are controlled because
everyone believes suffering and loss are morally,
socially and economically unacceptable."
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Mission
Nuestra mission es
Mejorar la calidad de vida en las areas de
trabajo y en las comunidades que servimos , por
ser internacionalmente reconocidos como lideres
en proveer eficientemente, programas , productos
y servicios , para prevenir lesiones y
enfermedades.
To improve the quality of life in workplaces and
communities we serve by being an internationally
recognized leader in providing effective
programs, products and services for the
prevention of injury and illness.
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Industrial Accident Prevention Association
Formed 86 years ago by industrial leaders with
the Canadian Manufacturers Association, we have
evolved as a non-governmental, not-for-profit
corporation to 225 professional staff with the
following integrated menu of offerings

• Consulting Services (High Impact Solutions,
  Integrated Management System that imbed workplace
  organizational health quality)
• Technical Services (Ergonomists, Engineers,
  Occupational Hygienists)
• Training/Educational Services (Public, Custom
  In-house, Specialized, Internet, CD-Rom)
• Products (more than 100 products)
• Partnerships and alliances locally, nationally
  and internationally (e.g. Canadian Manufacturers
  and Exporters, Centre Patronal de Santé et
  Sécurité du Travail du Quebec, IRSST, Canadian
  Foundry Assoc., Hong Kong Council, ILO, ISSA,
  WHO, PAHO, AMHSAC,DGSST-Mexico, Radiation Safety
  Institute)
• Community-based programs through a network of 900
  industry volunteers

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Alliances of Cooperation
Direccion General de Seguridad y Salud en el
Trabajo
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Alliances for Cooperation

• Information sharing
• Products Programs and Services Development and
  Distribution
• Conferences and Trade Shows
• IAPA Proprietary Integrated Safety, Health and
  Environment Management System (IAPA IMS System)
• Staff development
• New Opportunities

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Alliances for Cooperation
Direccion General de Seguridad y Salud en el
Trabajo

• Information sharing
• IAPA Proprietary Integrated Safety, Health and
  Environment Management System (IAPA IMS System)
• Consulting and training
• Collaboration in the dissemination of material
• Workplace mentoring
• Staff development

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Activities with DGSST

• Alliance for Cooperation signed in Mexico City
  November 8, 2002
• May 2003 - Delivery of a customized course on
  The Importance of an Integrated Managed System
  Approach to Health, Safety, Quality and
  Environment
• May 2003 Delivery of a customized course on
  IAPAs IMS System For Compliance to the SASST
  Program
• October 2003 participation at the DGSST
  Conference in Guadalajara
• October 2003 field visits and IMS presentations
  to assess the implementation of the SASST
  Accreditation Program

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Future Opportunities to Share Best Practices
MEXICAN BEST PRACTICES
CANADIAN BEST PRACTICES

• National Accreditation Program
• National Regulatory Framework
• Collaborative approach of institutions and
  organizations

• Link between business quality and health safety
• Health and Safety Management Systems
• High Impact Consulting
• Youth Initiatives
• Integration of Occupational Health and Safety
  into education
• Canadian Registered Safety Professional (CRSP)
• Recognition Program

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IAPA's Health and Safety AwardsStart the Journey
Towards Health Safety Excellence IAPAs Health
and Safety Awards recognize progressive
achievement in health and safety with three
distinct honours Achievement Award, Safety Award
and our prestigious Presidents Award.  These
awards have been developed with one goal in mind
to provide guidance and recognition to IAPA
member firms in their quest towards occupational
health and safety excellence.
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How IAPAS Firms Benefit
IAPAs Health and Safety Awards make significant
milestones in their journey towards a systematic,
dedicated approach to health and safety
management. By meeting the requirements of these
awards, they will not only maintain a proactive
approach to achieving health and safety
excellence, they will also ensure their health
and safety initiatives address industry standards
and the needs of their employees.
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IAPA firms derive numerous other important
advantages from the program as well

• Focus their health and safety improvement efforts
  on tangible goals
• Use the program criteria to guide the development
  of their overall health and safety plan
• Demonstrate their commitment to staff, their
  customers and their community
• Celebrate their achievement by displaying their
  award in a place of prominence
• Formally acknowledge employees for their efforts
  in helping earn the award
• Become eligible for special pricing on many IAPA
  products
• Receive recognition and publicity in IAPA
  publications, on IAPAs web site and at IAPA
  events.

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IAPA's Quality Policy
IAPA is committed to achieving the highest
standards in providing programs, products and
services that

• Serve the needs of our employees, customers and
  stakeholders
• Are effective for the prevention of injury and
  illness
• Provide the very best value in terms of the
  services delivered and outcomes achieved for the
  costs incurred

To achieve these goals, IAPA has established an
Excellence Program that adheres to the principles
and direction of the National Quality Institutes
Canadian Quality Criteria and its companion
Progressive Excellence Program
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Exploring the Relationship between Health, Safety
and Environment and Business Excellence

• In the Quality universe, a Defect is a
  product or service that does not meet the
  customers requirements.
• In the Health and Safety universe, a Defect
  results in injury, sickness or death of a worker.

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Exploring the Relationship between Health, Safety
and Environment and Business Excellence

• THEY
• Can be prevented
• Require a systematic approach integrated into the
  management system
• Focus on continuous improvement in the workplace
  is a process not a program
• Use similar (or the same) analytical and problem
  solving tools
• Are intertwined

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QUOTE FROM GUELPH HYDRO INC. As CEO I want to
be sure that employees go home each night to
family and friends the same way they come to work
in the morning. Safe operations contribute to the
bottom line. Excellence in health and safety
performance leads to improved productivity and
lower costs. Time is not lost to injury,
investigation processes and all the follow-up
that results from an accident. I also believe
that an organization that has a high level of
health and safety awareness and performance is
also an organization that is known for quality in
its end products and customer service. That link
is a positive contributor to the companys profit
margin Mr. J. A. MacKenzie,
p.Eng. President and CEO
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Exploring the Relationship between Health, Safety
and Environment and Business Excellence
Investment in Quality Reduction in Health, Safety Environmental Impact and Direct Indirect Costs
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HEALTH SAFETY COSTS 1999

• In Ontario the compensation costs equal 2.6
  billion dollars
• Together if we include the indirect cost this
  equals 12 billion dollar drain on Ontario
  productivity and loss of competitive advantage
• Direct and Indirect Loss to the Canadian Economy
  is estimated at about 30 billion dollars

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Exploring the Relationship between Health, Safety
and Environment and Business Excellence
No Surprise High Quality companies also have
excellent health, safety and environment
records For example Companies such as North
Atlantic is achieving both!
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One Companies experience

• Over 300 million in capital improvements
• Improved community relations
• Improved safety statistics
• Reduced emissions by 80 and counting

• Improved reliability and safety of plant
• Received numerous awards from the business
  community (local, provincial, national) since 1999

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Improvements 2001 to 2002

• Recordable Frequency reduced by 35
• Lost Time Accident Frequency reduced by 44
• Lost Time Severity reduced by 60.4
• Dept. of Labor Directives reduced by 78
• Stop Work Orders reduced by 75
• Not stopping there!!

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Exploring the Relationship between Health, Safety
and Environment and Business Excellence
QUOTE FROM A BALDRIDGE WINNER Management
realized that the most important assets at the
company were the employees. The decision was
made to prioritize safety the most important
concern of the associates as the first and most
important measurement category, followed by
internal customer satisfaction, quality and
business performance. Since that time, accidents
have decreased by 72 lost time due to accidents
has decreased by 85 and lost work days have
gone down by 87. Customer satisfaction ratings
are at 95 and growing, profits are up, and
workers compensation costs have dropped from
92,000 to 13,000. How a Baldridge winner
manages safety By S.L. Smith
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Exploring the Relationship between Health, Safety
and Environment and Business Excellence
IAPAs Integrated Management System for Safety,
Health and Environment

• Focus is on prevention not on after-the-fact
  fixes
• Integration into the management system
• a way of doing business
• CIMS Continuous Improvement Management System
• Emphasis on business results
• use many of the diagnostic, statistical and
  problem solving tools associated with Quality
  programs

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Benefits

• A Management System that provides for
• A single integrated approach that meets and / or
  exceeds the management system requirements of
  recognized international standards of safety,
  health and environment
• Incorporates the characteristics attributes of
  highly successful organizations to enable
  successful implementation

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Our Client Engagement Approach

• Traditional Approach
• traditional approaches to training, auditing and
  providing information
• deliver the right solutions
• excellence of solutions
• the client is responsible for making use of the
  consultants solutions

• High Impact Consultant
• shape solutions that the client is ready, willing
  and able to absorb and implement
• the client is a partner in developing solutions
  that work
• help set the organizational conditions for
  success
• excellence of solutions
• client results
• client ability to sustain improvement

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Steps in High Impact Consulting

1. Project goals are defined in terms of measurable
   improvements in clients bottom line
2. The projects scope is determined by assessing
   what the client will be willing and able to
   absorb and implement
3. Projects are divided into steps to produce rapid
   results
4. The client and consultant work together as
   partners at every stage of the project
5. Consultants provide focused support to client
   teams, who take major responsibility for the
   project
6. Consultant time is highly leveraged there is a
   short cycle time so that there is little
   investment before seeing a pay-off.

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There is a learning opportunity in High Impact
Consulting techniques
People who share a common direction get where
they are going more quickly. -Harvey O. Bennett
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Key Youth Initiatives in Canada
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Brazil
Portugal
France
Spain
Canada
Switzerland
Germany
United States
United Kingdom
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Quebec City Protocol Principles

1. The OHS competencies associated with each step in
   the performance of a task must be integrated into
   the educational process for a given occupation.
2. Mastery of the required knowledge and recommended
   practices relating to OHS should be a focus of
   evaluation integrated into the educational
   process.
3. The education community should adopt exemplary
   OHS practices as well as policies and rules to
   ensure their implementation.
4. Material, equipment and facilities must satisfy
   the recognized occupational health and safety
   standards and rules.

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The LifeQuilt provides a visual memorial to youth
injured or killed at work. The symbolism of the
LifeQuilt is a call to action to prevent the loss
of our youth to workplace tragedies.
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• Join the call, support the LifeQuilt by becoming
  a partner, sponsor supporter
• Use the LifeQuilt to galvanize workplaces,
  schools, communities
• For more information
• Visit www.youngworkerquilt.ca
• Call IAPA at 1-800-669-4939 ext. 306 or
• Call the Workers Health and Safety Centre at
  1-888-869-7950

LIFEQUILTProtect The Future Of Young People
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Passport to Safety Program

• Youth obtain pre-work lessons in occupational
  health and safety, qualify for a passport
  online and then receive a safety resume which
  can be attached to their own resume to show that
  they have achieved a level of safety competency
  as they move from job to job.
• 5 year goal 1M youth holding a Passport 50,000
  employers actively involved.
• Visit www.passporttosafety.com

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Threads of Life

• Referrals to appropriate counseling
• Support and assist families of workers who have
  suffered a fatal or very serious workplace injury
  of illness
• Support through the workplace investigation and
  inquest process
• A voice, to promote workplace injury prevention
  within their own community

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Young Worker Awareness Program

• Presentations to high school students
• Focus on their rights and responsibilities in the
  workplace under the Occupational Health Safety
  Act
• Since 1995, IAPA has presented this program to
  228,231 students
• Developed by WHSC/IAPA in partnership

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Youth Conferences

• Cross Canada Young Worker Health Safety
  Advisory Forum intended to bring together
  Canadian youth to provide input and advice on the
  advancement of preventing injuries to Canadian
  young workers
• AWCBC Forum 2003 to raise awareness of young
  worker issues with employers

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Youth Websites

• The Ontario Ministry of Labour just launched
  www.WorkSmartOntario.gov.on.ca that provides
  comprehensive information about health and safety
  issues as well as employment standards
• CCOHS has launched a national website
  www.jobone/ccohs.ca to provide youth access to
  health and safety information regardless of where
  they live and what exists in their jurisdiction
• Canadian National Occupational Health Safety
  website www.canoshweb.org/en/youngworkers.html
  offering a list of links to a series of
  occupational health and safety resources for
  young workers

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Schools Program

• Introduction of health and safety into high
  school curriculum grades 9 through 12
• Live Safe! Work Smart! has matched the Ministry
  of Education curriculum requirements with
  customized health and safety resources

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Heroes Road Show (Smart Risk)

• SmartRisk encourages people to think first
• 5 principles Buckle Up Drive Sober Look
  First Wear the Gear Get Trained
• Heroes is a high tech, emotionally-charged
  presentation delivered by a youth traveling road
  show

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Minerva Canada

• Tasked to develop health and safety management
  concepts into the curriculum of schools of
  business and engineering

Minerva is a Canadian not-for-profit organization
that aims to introduce the concepts and
principles of occupational health and safety into
the curriculum of post-secondary schools,
especially business and engineering. The ultimate
goal is to prepare graduates for managing their
organizations health and safety program as they
would manage their many business functions
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Share Our Vision -
A World where risks are controlled because
everyone believes suffering and loss are morally,
socially and economically unacceptable.
Jennifer Quintal Age 9
IAPA 207 Queens Quay West, Suite 550,Toronto,
Ontario M5J 2Y3 Tel [phone] Fax (416)
506-8880
www.iapa.on.ca
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Industrial Accident Prevention Association
MUCHAS GRACIAS !!
Working together to create a healthy and safe
culture to live, work and play