Staffing

1
Staffing

• BMA 360
• Session 6

2
Planning for human resources
Understanding work Job/work analysis
3
Recruitment, Selection HR

• Recruitment selection Staffing
• Applicants
• Organizations
• Affects other organizational activities

4
Labor Markets Staffing

• Relevant labor market
• Internal labor market
• External labor market
• Responding to changes in labor markets

5
Common Recruitment Mistakes

• Lack of specificity in job ads
• Word of mouth recruitment
• Inaccurate information

6
Designing Recruitment Programs

• Strategically planned
• Carefully done

7
Recruitment Philosophy

• Internal
• External

8
(No Transcript)
9
Recruitment Strategy

• Where
• Whom
• How
• When
• Recruiters
• Information

10
WalMart Recruitment

• http//www.walmartstores.com/GlobalWMStoresWeb/nav
  igate.do?catg218

11
WalMart Recruitment - China

• http//www.wal-martchina.com/english/career/career
  .htm
• http//www.wal-martchina.com/english/career/mustkn
  ow.htm

12
Recruitment Evaluation

• Number of jobs filled
• Number/quality of resumes/applications
• Acceptance to offer ratio
• Salary offered
• Rejected offers
• Time to fill
• Cost per hire
• Cost of operations
• Affirmative action goals
• New employee performance
• Most effective methods

13
Selection Strategy
Organizational culture
Business strategy
Selection Strategy
14
Measurement Issues in Selection

• Reliability
• Validity

15
Measurement Issues in Selection
Job performance
Test score
16
EEOC Uniform Guidelines

• What is a test?
• Application blank?
• Interview?
• Performance appraisal?
• Training programs?

17
Steps in Developing Selection Tests
Systematic processes that define job (work)
content
Job analysis
Elements of work that are organized around one
unique purpose
Tasks
Knowledge, skills, abilities other
characteristics
KSAOs
Anything having an effect on the terms
conditions of employment
Test
18
Steps in Developing Selection Tests
Job analysis
Tests that measure ability on the task Job
content valid tests
Tasks
Examples Word processing tests Ten-key
tests Role plays of tasks Driving
tests Work samples tests
19
Steps in Developing Selection Tests
Examples Intelligence tests Personality
tests Aptitude tests Ability tests
Job analysis
Tasks
Tests that measure the underlying KSAO which the
task requires
KSAOs
20
Initial Selection Methods

• Resumes
• Cover letters
• Application blanks
• Weighted application blanks
• Biographical information
• Handwriting analysis

• Reference reports
• Letters of recommendation
• Reference checks
• Background testing
• Literacy testing
• Genetic screening
• Initial interviews

21
Substantive Selection Methods

• Mental ability
• Other ability
• Job knowledge
• Integrity

• Objective personality
• Interviews
• Work samples

22
Interview as Selection Device

• Unstructured interviews
• Structured interview
• Situational
• Experiential

23
Choosing Right Predictor

• Depends on
• Job
• Validity
• Selection ratio
• Cost
• Adverse impact