BYON IT SOLUTIONS

1
CMMM Content Management Maturity Model KM World,
Nov. 2006 Yair Dembinsky
2
Content Management Maturity Model

• The motivation
• CMM and CMMI brief background
• Introducing CMMM
• Implementing the model
• (Example of an advanced CM system)

3
The motivation

• Rafael advanced CM solutions Network-Centric
  Object-Oriented CM
• First customers The glazed look
• Maturity of organizations

4
SW-CMM CMMI levels of maturity

• Performed
• Managed
• Defined
• Quantitavely managed
• Optimizing

5
CMMM

• The concepts of CMM translated to CM
• The levels of maturity in two different routes
• DM based (file-based) solutions
• Web based solutions (WCM, Intranets)
• Leading to one destination

6
CMMM levels of maturity Performed

• Process unpredictable, poorly controlled, and
  reactive
• Most content resides in private folders of the
  file system. Very little sharing. No central
  repository of documents.
• AI Decide to Create a central repository (DM
  system, A managed public folder)

7
CMMM levels of maturity Performed

• Process unpredictable, poorly controlled, and
  reactive
• No intranet
• AI Design and build an intranet (start small
  but in the right direction)

8
CMMM levels of maturity Managed

• Process characterized for projects and is often
  proactive
• Public folders for projects or for the whole
  company.
• Messy subject tree (Usually not managed)
• AI Organize central repository (DM system, a
  managed public folder)
• Define subject tree

9
CMMM levels of maturity Managed

• Process characterized for projects and is often
  proactive
• Intranet in place no standards or control
  regarding the organization of content
• AI Define standards for the organization of
  content in the web sites

10
CMMM levels of maturity Defined

• Process characterized for the organization, and
  is proactive
• A DM system is in place allows storing and
  retrieving content, and applying Meta Data.
• AI Define version control, permissions policy
  and workflow.
• Develop taxonomy

11
CMMM levels of maturity Defined

• Process characterized for the organization, and
  is proactive
• A well managed intranet, with proper governance
• AI Develop organizational taxonomy
• Introduce Netwok-Centric Object-oriented
  solutions (such as Wikis)

12
CMMM Quantitavely managed

• Process measured and controlled
• A DM system fully operated (including version
  control, permissions policy, workflow and
  taxonomy
• AI Focus on adoption, content integration, and
  advanced CM solutions, including structured and
  unstructured content.

13
CMMM Quantitavely managed

• Process measured and controlled
• Network-Centric Object-oriented CM systems in
  place in the enterprise level
• AI Focus on embedded solutions, content
  integration, and adoption

14
CMMM levels of maturity Optimizing

• Focus on continuous process improvement
• Advanced CM solutions are in place (Agile
  Network-Centric Object-Oriented embedded CM
  systems)
• AI Focus on adoption and short cycles of
  improvement.

15
Thank
youYair Dembinskyyair_at_byon-it.com