Leading Change: Combining Leadership

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Leading ChangeCombining Leadership Service
Learningwith Basic Skills in General Liberal
Studies

• Mary Lynn Manns
• Department of Management Accountancy
• UNC Asheville
• manns_at_unca.edu
• AGLS September 2008

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Whats in store for the next hour

• The Changing the World Course
• An opportunity for you to use and discuss change
  leadership strategies

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Mgmt 379Changing the World

• Leading change is hard just ask anyone who has
  tried. Yet, any person with a good idea has the
  potential to make that idea a reality if s/he
  knows effective change management strategies.
  This course will examine how leaders throughout
  history have been visionaries of ideas and made
  changes happen in many different situations and
  organizations. The goal is to equip students with
  the strategies they need to become successful
  leaders of change in their personal and
  professional lives.

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The drivers for the course

• The students
• Service learning
• Link community service with academic course
  materials
• The creative application of book learning to
  life and leadership
• We are likely to act ourselves into new ways of
  thinking (rather than think ourselves into new
  ways of acting)
• The link between service learning and learning
  to lead change

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LSIC 379 (a.k.a. MGMT 379)

• Liberal Studies Introductory Colloquium (LSIC)
• Transfer Studies Colloquium
• Intensive in
• Writing
• Information Literacy

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College students want to change the world

• but they dont know how
• so they need
• Information Theories/Models
• Examples
• The freedom to question
• A chance to try (and reflect)
• Tools for leading change

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Information

• Readings include
• Szakos Szakos, We Make Change Community
  Organizers Talk About What They Do--and Why
• Manns Rising, Fearless Change Patterns for
  Introducing New Ideas
• Deutschman, Change or Die
• Class Lecture topics include
• Challenges in leading change
• Effective leadership characteristics
• Theories/Models (Rogers, Kotter, etc.)
• Strategies for change leaders

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Examples

• Investigate a leader of change
• Summary paper note strategies
• Interview a leader of change
• Discuss problems/solutions in class
• Videos

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The freedom to question

• Evaluation of change efforts
• Research paper
• Lively class discussions
• Myers-Briggs type indicator test

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A chance to try (and reflect)

• Leading Change Service Project
• Measurable goal
• Elevator speech
• Written progress reports
• Final presentation to class
• Final paper with reflection and self-evaluation
• Team work collaboration

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Student Project Examples

• Ingles food donation
• Commuter Club
• Animal Compassion Network
• Girl Scouts
• P.E.A.L.

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Tools Strategies (patterns for leading change)

• Ask for Help from Innovator, Connector,
  Bridge-Builder, Local Sponsor, Guru On Your Side
• Personal Touch
• Fear Less
• Sustained Momentum
• Small Successes

• Evangelist
• Step by Step
• Time for Reflection
• Just Enough
• Piggyback
• In Your Space
• Study Group
• Shoulder to Cry On

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Challenges

• Passion
• Confidence
• Change takes time
• Change is not an event it is a (long) process
• Frustration with progress
• Satisfaction in small successes
• Complex problems in complex situations
• Keeping track of all the projects

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Students build on their ability to

• articulate ideas
• create measurable goals and milestones
• persuade and influence
• problem solve handle roadblocks
• understand personal leadership skills
• research and draw conclusions
• think critically, question, debate
• collaborate
• resolve conflict
• shape the future
• follow a passion

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Questions?
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Leading ChangeCombining Leadership Service
Learningwith Basic Skills in General Liberal
Studies

• Mary Lynn Manns
• Department of Management Accountancy
• UNC Asheville
• manns_at_unca.edu
• AGLS September 2008