Quality Assurance QA Units at

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• Quality Assurance (QA) Units at
• the Faculty Level
• Faculty of Civil Engineering
• University of Rijeka - Best Practice
• Barbara Karleua

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Faculty of Civil Engineering in numbers

• The Faculty of Civil Engineering in Rijeka was
  established in year 1976.
• Today 45 teachers 831 students 5 study
  programmes (Bol.)

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Faculty of Civil EngineeringInstitutional QA
Organisation
University level
QA BOARD
QA CENTER
Administrative support
Faculty level
QA BOARD
OFFICE FOR MONITORING AND IMPROVEMENT OF QUALITY
OF STUDYING
OFFICE FOR THE STUDENT AFFAIRS
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The beginnings

• QA TEAM was established in 2003, and became QA
  BOARD in February 2006.
• OFFICE FOR THE STUDENT AFFAIRS was established in
  January 2005.
• During year 2006 we had a Project
• Monitoring and improvement of quality of
  studying at the Faculty of Civil Engineering of
  the University of Rijeka
• financed by
• the National Foundation for Science, Higher
  Education and Technological Development of the
  Republic of Croatia.
• Main Project goal was to establish institutional
  QA units.

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Project results

• QA regulations
• Quality Assurance Rulebook (July - September
  2006)
• based on the QA Rulebook of the University of
  Rijeka
• definition of basic QA rules and structure of QA
  units
• Quality Assurance Handbook (September, 2006)
• QA measures
• QA procedures
• QA questionnaires
• And

All results and regulations are available on
www.gradri.hr/kvaliteta
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Faculty of Civil Engineering QA BOARD
Established in February 2006
1 representative of faculty management 2
teachers 1 students representative 1
administrative staff representative (teachers and
administrative staff representative are elected
for 3 and students 2 years mandate, max. 2
mandates)
Members (5)

• Competences by the Rulebook and in practice
• Self-evaluation
• Development of quality indicators
• Student participation in QA of study
• Evaluation of the success of studying and
  causes of poor, ineffective and overly
• long studying

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Faculty of Civil Engineering QA Board

• Competences by the Rulebook and in practice
  (continued)
• Evaluation of teachers competences / students
  experiences about course delivery
• Training of teachers (LLL)
• Training of administrative and technical staff
• Proof of improvement of quality of studying
• The amount of generic and specific competences
  acquired within the study
• programme
• Definition and implementation of standards in
  the administrative sense
• 
  
  
  
  

• Competences by the Rulebook in collaboration
  with the QA Board and Center at the University
  level and Faculty parties
• Planning the strategy for quality improvement
  at the Faculty
• Implementation of the assessment programme and
  quality improvement
• procedure at the Faculty
• Coordinates the implementation of projects for
  professional development of
• teaching and administrative staff at the
  Faculty

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Faculty of Civil Engineering OFFICE FOR THE
STUDENT AFFAIRS
Established in January 2005
2 teachers, one of them is representative of
faculty management 1 student
consultant student representatives of each year
from every study programme (altogether cca
10) (teachers are elected for 2 and
student-consultant 1 year mandate, max. 2
mandates)
Members (3cca10)
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Faculty of Civil Engineering Office for the
Student Affairs

• Competences and activities by the Rulebook and
  in practice
• Periodical (monthly) meetings
• Student-staff meetings once during semesters
• Orientational-motivational workshop for
  students of 1st years
• Special meetings on students, QA Board or
  Office members demand
• Reports monthly to the Dean and six-monthly to
  the QA Board

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Faculty of Civil Engineering Office for the
Student Affairs

• In practice
• Complaints
• problems with lecture organisation,
• problems with exam coincidence in time,
• problems in course delivery (teachers that talk
  to quietly are difficult to follow during the
  lecture, if the teacher does not give the
  students literature list, materials, etc.)
• problems in Bologna programme implementation
  (organisation of preliminary exams, success rate,
  complexity of exam papers,)
• problems with not ethic attitude from students
  or teachers
• Demands
• water and coffee machines in halls
• working hours of the General Office
• setting up the students common room
• student sport activities

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Faculty of Civil Engineering OFFICE FOR
MONITORING AND IMPROVEMENT OF QUALITY OF STUDYING
Established in year 2006
1 representative from each department (5) 3
student representatives 1 administrative staff
representative (teachers and administrative staff
representative are elected for 2 and student 1
year mandate, max. 2 mandates)
Members (9)
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Faculty of Civil Engineering Office for
Monitoring and Improvement of Quality of Studying

• Competences by the Rulebook
• Implementing activities related to monitoring
  and improvement of teaching and studying
• Presenting results to the QA Board
• Suggesting activities related to studying
  improvement
• Suggesting measures and methods for promoting
  the improvement of teaching and
• studying

• In practice
• Initial activities about ECTS assessment
• Organising ECTS evaluation (student evaluation
  of ECTS based on their experience)