Student Use of E-mail

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Student Use of E-mail Retention Connection

• Retention Committee
• Cristian Balan
• eClinton Coordinator

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Top 52004-2005 Retention Issues

• Financial
• Advisement and Registration
• College Readiness/Student Preparedness
• Support Services
• College Connectednessincreasing student use of
  CCC email accounts emerged as a goal repeatedly

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Sense of Belonging to the CCC Community and e-mail

• Our committees research, unfortunately,
  indicates that this asset (student e-mail
  accounts) is greatly underused.
• According to a random survey by our student
  representative
• 0 of 20 students polled use campus email.
• According to a survey associated with Financial
  Aid mailing
• only 143 of 2,500 recipients of the message read
  it during a 2-month period.

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Research

• Some research indicates a direct relationship
  between student use of e-mail and retention
• Community College Survey of Student Engagement
• http//www.ccsse.org/
• http//www.ccsse.org/aboutsurvey/biblio/rschdocs/q
  1k.htm

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How

• Student email helps to establish a college
  connection in several important ways
• It can publicize important announcements and
  deadlines from the registrar, financial aid, and
  health offices.
• It can make students aware of college services
  such as counseling, accommodative services, and
  tutoring.

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How (cont)

• It can promote campus clubs and organizations and
  their activities.
• It can provide an additional link between
  advisors and advisees.
• It can increase opportunities for communications
  between instructors and their students.

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Retention Committee Recommendations

• Promote use of e-mail with our students and
  faculty
• CCC E-mail account as preferred E-mail account
• Use course syllabi to encourage students to use
  CCC accounts
• Pilot program and in-house action research

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Pilot Program Recommendation

• Faculty volunteers
• Submission of some assignments via e-mail
• Gather data
• Possibly survey students

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Discussion and Questions
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