Agenda

1
Power Consists in One's Capacity to Link His
Will With the Purpose of Others, to Lead by
Reason and a Gift of Cooperation.Woodrow
Wilson (1856 - 1924)

• Agenda
• Please silence Your cell phone ?
• Questions Announcements
• Learning objectives
• Ch 10 Ethical Power Politics
• reminders

2
Learning Objectives

• LO 1. State How Power, Politics, and Ethics
  Affect Behavior, Human Relations, and
  Performance.
• LO 2. Describe Seven Bases of Power.
• LO 3. List Techniques to Increase Your Power
  Bases.
• LO 4. Discuss Necessity of Political Behavior and
  How to Use Ethical Politics to Help you Achieve
  Objectives.
• LO 5. State the Difference Between Ethical and
  Unethical Politics.
• LO 6. Identify Techniques to Develop Effective
  Relations With Superiors, Subordinates, Peers,
  and Members of Other Departments.

3
Discussion

• How Effective is a Manager Who
• Avoids Using Power
• Avoids Organizational Politics?

4
LO 1. How Power, Politics, and Ethics Affect
Behavior, Human Relations, and Performance

• Use of Ethical Power Politics
• Improves Human Relations
• Increases Performance
• Use Organizational Power
• Increases Chances of Achieving Objectives
• Two Sources of Power
• Position Power Authority Granted by Job Title
• Personal Power Charisma

5
LO 2. Describe Seven Bases of Power

• Coercive Power
• Connection Power
• Reward Power
• Legitimate Power
• Referent Power
• Information Power
• Expert Power

6
LO 3. List Techniques to Increase Your Power Bases

• Coercive Power Increase Ability to Hire,
  Discipline, Fire
• Connection Power Network! Join Committees
• Reward Power Effectively Evaluate Performance,
  and Use Praise
• Legitimate Power Let People Know Extent of Your
  Power
• Referent Power Develop Strong Human Relations
• Information Power Have Information Flow Through
  You, Join Committees
• Expert Power Seek Training Development,
  Volunteer for Complex Tasks

7
LO 3, Continued Influencing Tactics

• Read and Analyze Needs of Others
• Create and Present Win-Win Situations
• Ingratiation Praise Before Asking for Action
• Rational Persuasion Logical Arguments with
  Evidence Action will Meet Other Persons Goals,
  too
• Inspirational Appeal Arouse Enthusiasm Through
  Internalization to Meet Objective
• Personal Appeal Appeal to Loyalty and
  Friendship
• Legitimization Use Organizational Authority

8
Case Carlton Petersburg Dept. of Leadership

• Page 384
• Read Case
• Discuss Answers to Discussion Questions with Team

9
LO 4. Necessity of Political Behavior and How to
Use Ethical Politics

• Politics
• Medium of Exchange
• Network of Interactions by Which Power is
  Acquired, Transferred, and Exercised
• Political Behavior
• Networking
• Reciprocity
• Coalition Building

10
LO 5. Difference Between Ethical and Unethical
Politics

• Type I Ethics Considered Wrong by Authorities,
  But Acceptable to Others
• Type II Ethics Considered Wrong by Authorities
  and Individuals, Yet Done Anyway
• Ethical Politics Behavior That Benefits Both the
  Individual and the Organization
• Unethical Politics Behavior that Benefits the
  Individual But Hurts the Organization
• Activity Application Situations, Ethical and
  Unethical, Page 370

11
Etiquette and Ethical Politics

• Etiquette Socially Accepted Standard of Right
  and Wrong Behavior
• Types of Etiquette Pages 372-375
• Job Interview Etiquette
• Table Manners and Etiquette
• Telephone Etiquette
• Email Etiquette
• Meeting Etiquette
• Hoteling Etiquette

Which Ones do you disagree with?
12
LO 6. Develop Effective Relations With Superiors,
Subordinates, Peers, and Members of Other
Departments

• Vertical Politics
• Relations with Boss Be Loyal or Leave
• Relations with Subordinates Be Friendly but Not
  Friends
• Horizontal Politics
• Relations with Peers Balance Cooperation,
  Competition, and Constructive Criticism
• Members of Other Departments Be Cooperative and
  Follow Their Guidelines

13
Did You Learn?

• LO 1. State How Power, Politics, and Ethics
  Affect Behavior, Human Relations, and
  Performance.
• LO 2. Describe Seven Bases of Power.
• LO 3. List Techniques to Increase Your Power
  Bases.
• LO 4. Discuss Necessity of Political Behavior and
  How to Use Ethical Politics to Help you Achieve
  Objectives.
• LO 5. State the Difference Between Ethical and
  Unethical Politics.
• LO 6. Identify Techniques to Develop Effective
  Relations With Superiors, Subordinates, Peers,
  and Members of Other Departments.

14
Reminders

• This Week
• Complete Webcourse Assignment Before Midnight
• Wednesday Skill Building Exercises 1, 2, and 3
• Exam 2 Opens Wednesday 3-19-08 _at_ 700 a.m.
• Next Week
• Chapter 12 Team Leadership
• Exam 2 Closes Tuesday 3-25-08 _at_ 1130 p.m.