Team Roles at Work

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Team Roles at Work

• Nobody is perfect,
• but a team can be

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How do you build a perfect team out of imperfect
people?
The perfect individual could be described as
Out-going
Organised
Motivating
Objective
Hard-driving
Creative
Meticulous
Knowledgeable
Diplomatic
Unlikely to find all of these qualities in one
person...
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Problems with Teams

• Why fail/succeed?
• Why make the right/wrong decisions?
• Why not perform as well as expected, with
  tensions, misunderstandings?

• Problem often at personal level how team members
  feel about themselves and each other.
• People find it hard to deal with these
  behavioural, emotional issues.

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Address the problem

• Need a way of looking at these issues, measuring
  their effect, and need a language for talking
  about them
• What makes a balanced and effective team -
  better the mix, the better the performance

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People at work have a

• Team Role
• that persons tendency to behave, contribute and
  inter-relate with others in a particular way

• Functional Role
• job title function
• experience expertise
• not personal characteristics or aptitudes

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Belbin Team Role Expert System

• Belbin - 9 team role types
• Each type has a typical behavioural strength and
  a characteristic weakness
• Allowable weaknesses are the negative side of
  the positive strength

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Team Roles

• Plant
• Resource Investigator
• Co-ordinator
• Shaper
• Monitor Evaluator

• Teamworker
• Implementer
• Completer-Finisher
• Specialist

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TEAM-ROLE CONTRIBUTION
ALLOWABLE WEAKNESSES
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Team Role Theory

• Strengths
• realise strengths weaknesses
• if role absent, can compensate
• groups can be formed deliberately with team role
  theory

• Weaknesses
• individuals may not be true to role in all
  circumstances
• overpowering leader syndrome
• organisational politics
• organisational national culture

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Benefits of Team Role Theory

• Recognise strengths
• More tolerance for weaknesses
• A language to talk about behaviour

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What How

• Self-perception inventory
• Database generates
• Team role preferences
• Counselling report
• Character report
• Team reports
• Observer assessments
• 4 per participant
• Generates a complete profile

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The UN System and Team Roles

• UNSSC - 3,000 UN staff in the database
• Your profiles are generated against this
  multicultural UN data
• Your profile can change over time depending on
  your job
• Its up to you to validate your report

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