What Does it Take

1
What Does it Take?

• Building By Faith
• A Community Economic Development Conference for
  Faith-Based CDCs and Non- Profits
• Paul E. Taylor
• 2006

2
Agenda

• Thinking outside the box requires knowing whats
  in the box
• Basic contents
• What difference will a Faith-Based CDC make?
• Looking to the Future
• Review

3
Whats in the Box

• Constant pressure to achieve scale
  Sustainability
• Understanding the basic of running a successful
  organization can get you there
• I have prepared a handy guide to Microenterprise
  practices

4
The Box Basic contents

• Customer driven services products
• Organization and management
• Staffing
• Financial management funding
• Strategic alliances
• Performance and accountability

5
Customer-Driven Services Products

• Traditional Training, technical assistance,
  lending?
• What is really needed? Market Understanding
• Who are our customers, and what do they want?
• Regular research needed, results in
• Prioritizing services products
• Reaching new, underserved markets
• Flexing the way we do business

6
Organization Management

• Assess your organization
• Philosophy
• Culture
• Board and board composition
• Marketing
• Business planning and balancing risk
• Outcomes and impacts

7
Staffing

• Expectations
• Strong business advising skills
• Ability to understand relate well to
  disadvantaged people
• Common sense
• Capacity to listen
• Practioner orientation
• Finance experience

8
Funding Financial Management

• Funding
• Additional funding increase scale (normal
  non-profit orientation)
• Diversification may Blend dollars which will
  result in varied customer base
• Issues of sustainability

9
Funding Financial Management

• Financial Management
• Accounting, reporting systems a must!
• Greater challenge maximizing services loan
  capital while satisfying funder promoting
  institutional strength
• Cost allocations, owning the
• Ratio Watch! Cost per client, cost per loan,
  operational self-sufficiency

10
Strategic Alliances

• SBRC
• MANO
• State Agencies
• City Agencies
• Other Service Providers
• Universities, Institutions of higher educations
• Business support groups
• Financial entities
• Elected official

11
Performance Accountability

• GOOD EVALUATIONS FOR YOU YOUR SUPPORTERS
• Clear, agreed-upon outcomes indicators in the
  beginning
• Good data collection system
• Ways to spot performance issues

12
Review The Box

• Customer Driven Services Products
• Organization and Management Engaged
• Right Mix of Staffing
• Diversification of Funding Fundraising
• Excellent Financial Management
• Great Partnerships
• Clear Outcomes Ways to Measure

13
MicroEnterprise Development
Vision
Capacity Building
Financial Management
Technical Assistance
Funding
Sustainability
14
More Info?

• Contact Paul E. Taylor
  Executive Director City of Baltimore
  Small
• Business
• Resource Center
  ptaylor_at_sbrcbaltimore.com