Region 7 July 2002 Membership BreakOut

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Region 7 July 2002 Membership Break-Out
John Kozma, CPIM San Fernando Valley Chapter VP
Company Coordination Past President Gary
Gossard Region 7 Staff Co-Director Of Programs
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Region 7 July 2002 Membership Break-Out

• The Wonderful Subject Of
• Membership

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Region 7 July 2002 Membership Break-Out

• Agenda
• 1. Guiding Philosophy
• 2. Poll The Audience As To Needs
• 3. How Do We Get Our Data
• 4. How Do We Recruit/Retain
• 5. Pivotal Issues Contacts
• 6. Q A / Shared Experiences

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Guiding Philosophy - Membership Break-Out 07/02

• Dave Johnson - Phoenix Chapter

Survival Is Not Compulsory
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Guiding Philosophy - Membership Break-Out 07/02

• Membership
• Is Not
• Membership Administration

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Guiding Philosophy - Membership Break-Out 07/02

• Membership Dictates Triage
• Know When To Cut Your
• Communication Links/Costs
• - Leading A Horse To Water

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Poll The Audience - Membership Break-Out 07/02

• Lets Poll The Audience
• And
• Record On Flip Charts

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Poll The Audience - Membership Break-Out 07/02

• Question 1
• 1st Time Regional Participants
• Versus
• Prior Regional Attendance

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Poll The Audience - Membership Break-Out 07/02

• Question 2
• My Current Chapter Role/Title
• Is Directly Related To
• Membership

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Poll The Audience - Membership Break-Out 07/02

• Question 3
• Why Am I At This
• Break-Out Session

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Poll The Audience - Membership Break-Out 07/02

• Choices Are
• The Hospitality Room Is Not Open Yet
• My President Said I Had To Be Here
• I Only Have Enough Casino Money For Tonight
• All Of The Above
• None Of The Above

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Poll The Audience - Membership Break-Out 07/02

• True Question 3
• Specific
• Chapter Concerns
• Or
• Membership Needs
• - Let s List Them Select Top 3

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Poll The Audience - Membership Break-Out 07/02

• Question 4
• What Was Founded Two Score
• And Five Years Ago?
• APICS Cleveland Ohio, 1957

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Poll The Audience - Membership Break-Out 07/02

• Question 4 (Continued)
• What Was It Dedicated To?
• Continuing Education
• Professional Development

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Poll The Audience - Membership Break-Out 07/02

• Question 4 (Continued)
• What Are We Engaged In?
• A Great War Testing If This
• Organization, Or Any Other So
• Organized, Shall Endure

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Getting The Data - Membership Break-Out 07/02

• Two Types Of Data
• 1. Recap Summary Sheets
• Download From wwwAPICS.Org
• Members Only (Name Member )
• Volunteer Sub-Section
• volunteers tools4u

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Getting The Data - Membership Break-Out 07/02

• Two Types Of Data (Continued)
• 2. SAMCA File Data
• (Supplemental APICS Membership Chapter
  Administrator)
• E-mailed Monthly To Your Chapters Designated
  Membership Contact

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Using The Data - Membership Break-Out 07/02

• How Do We Recruit (i.e., Grow)
• Resource Documents
• APICS Membership C Manual ( 01021)
• 1999 Member Needs Assessment
• Chapter Support Materials Catalogue (82032)

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Using The Data - Membership Break-Out 07/02

• How Do We Recruit (Continued)
• 1. New Members
• Two Sub-Sets
• - They Come To You
• - You Seek Them Out
• In Both Cases We Are Talking Potential Members
  (Need Closure)

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Using The Data - Membership Break-Out 07/02

• How Do We Recruit (Continued)
• With New Members
• - Recognition Certificate ( 01051)
• - Communications (Staying In Touch)
• - Membership Is Everyones Job
• (Today - Quality Does Not Belong Just To The
  Quality Department)

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Using The Data - Membership Break-Out 07/02

• How Do We Recruit (Continued)
• 2. Expired Members
• Annual Renewal 8.3/Mo. Turnover
• Chapter Contact/Communications
• - Postcards or Mailing
• - Company Coordinators
• - Telephone See next page

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Using The Data - Membership Break-Out 07/02

• How Do We Recruit (Continued)
• Telephone Contact
• 1. Wait 2 Months On Expired Candidates
• 2. Divide Up The List (Board Members)
• 3. Simple Script (Telemarketers Revenge)
• 4. Resign Yourself To Follow-Up

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Reality - Membership Break-Out 07/02

• Pivotal Issue Contacts
• Membership Is Declining At All Levels
• Reality WIIFM (Need To See A Benefit)
• But Why Leaving 3 Legged Stool
• - Programs
• - Marketing
• - Membership ( Economic Viability)

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Reality - Membership Break-Out 07/02

• Pivotal Issues Concerns (Continued)
• Why People Join APICS (1999)
• 1. Education (American Red Cross)
• 2. Certification Program
• 3. Professional Recognition
• 4. Publications
• 5. Special Interest Information (SIGs)

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• Pivotal Issues Concerns (Continued)
• Why People Stay With APICS
• 1. Need For Continuing Education
• 2. Networking
• 3. Support From Employer
• 4. Minimal Time Required To Participate.

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Reality - Membership Break-Out 07/02

• Membership Contacts
• 1. Scharan Johnson, APICS Mgr Member Services
• 800-444-2742, x 2286 S_Johnson_at_APICSHQ.Org
• 2. John Winner, APICS SAMCA Issues
  800-444-2742, x 2319
  J_Winner_at_APICSHQ.Org
• 3. Mony Holguin, Region 7 Membership Coordinator
  011-5266-26-54-60 RaHolquin_at_SIMSRSP.Com
  

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Reality - Membership Break-Out 07/02

• Membership Contacts (Continued)
• 4. John Hanlin, CPIM VP Membership Orange
  County 562-806-4375 JHanlin_at_SoCalGas.Com
  
• 5. John Kozma, CPIM VP Comp Coord SFV Chapter
  818-407-9300, x 4097 JKozma_at_NHBB.Com

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QA/Specific Needs - Membership Break-Out 07/02

• Questions Answers
• Top 3 Specific Needs
• Did We Address Them,
• Or Can We Now?