Pentamid Group

1

• Pentamid Group
• Our Service and Training Offer

2
Who are we ?

• Pentamid Group

Pentamid Belgium Comm. V Pentamid Group SRL
N e t w o r k ( F.I.T. V.I.W.)
Some References in Romania Banca Commerciala
Romana, TechTeam EMEA, Becton Dickinson Europe,
Posta Romana SA, Romano Electronics SA,
Technosteel SA, Twodecode bvba, Eurotronics NV,
LVD Be-Ro, Remar SA, European Community, City of
Sinaia, University of Brussels, Flemish
Government, KBC Group, Romstal, ...
3
What does Pentamid Group offer ?

• Oursourcing Services (RO)
• Your Personnel Management
• Your Personnel Administration
• Your Salary Tax Administration
• Logistics (housing, hardware, ...)

4
Outsourcing Your needs ?

• The outsourcing of
• A number of manhours for
• Skilled workers/employees, ICT-activities, back
  office tasks, ...
• In a controlled environment
• By a trustworthy and committed partner
• And
• Savings

5
Where demand and offer meet !
As can be (Romania) included in our offer

• Naked hours offer
• Manhours
• Personnel, Salary Tax Administration

6
Where demand and offer meet !
As can be (Romania) included in our offer

• All-in-offer
• Personnel Salaries and Insurance
• Personnel Tax Administration
• Accounting
• Supersivion (English/French speaking)
• Management (English/Flemish/French speaking)
• Housing, Beverage and Furniture
• Telecom
• Possible extras
• Hiring of your Personnel
• Hardware Maintenance
• Hardware Insurance
• Personnel training by your trainers
• Your travelling arrangements

7
What does Pentamid Group offer ?

• Training Coaching Services (BE-RO)
• Expatriate preparation coaching
• Training-of-Trainers for junior or senior
  trainers
• Change Management for program managers and
  project leaders
• Project Management for program managers and
  project leaders
• Management Skills Training

8
Expatriate preparation coaching modules

• General introduction to Romania geography,
  history, politics, culture, ...
• Typology of Romania attitude and habits, the
  local etiquette
• Dealing with employees in Romania (Hofstede)
• Bucharest life expat communities, social life,
  usefull addresses, adapting to life in Romania
• Partners, children family dual carriers,
  whereto with the kids, what to do avoid, key
  principles of practical leadership

9
Expatriate preparation coaching

• The modules are adaptable to personal needs and
  experience, and can be completed with company
  preparation for and follow-up of expatriates
• We tie in with the companies H.R.-objectives for
  the expatriates
• The one-day training can be given anywhere in
  Europe, for 1 to max 8 participants
• Completion with local coaching is possible
• Bucharest can be replaced by any other city
• An expat well taken care of, will assure
• the R.O.I. you expect!

10
Training of Trainers modules

• Intro
• Training Needs Analysis
• Translating Needs into Objectives
• Methods that suit the Objectives
• Preparing the Session Flow
• Result Orientation of a Course
• Marketing the course

11
Training of Trainers modules

• Creating the right Environment for Training
• Outlines in Leadership
• (Non)-Verbal communication
• Being in Charge
• Interactivity
• Listening Skills
• Evaluating the training

12
Training of Trainers

• Modules are adaptable to the companies needs and
  the participants experience
• The ToT can be completed by coaching on the floor
• Training can be given in English or Romanian
• The 5 to 6-days training can be given anywhere in
  Europe, for 8 to max 12 participants

13
Change Management modules

• Introduction
• Profile of the project leader and influence
• Process of change management I
• Process of change management II
• Convincing
• Some basics of Projectmanagement
• Presentation skills
• Teambuilding

14
Change Management

• Modules are adaptable to the companies needs and
  the participants experience
• The course can be completed by coaching on the
  floor
• Training can be given in English or Romanian
• The 2,5-days training can be given anywhere in
  Europe, for 8 to max 12 participants

15
Project Management modules

• Definition
• Planning
• Implementation
• Follow-up
• Preventative/corrective Action
• Evaluation

16
Project Management

• Modules are adaptable to the companies needs and
  the participants experience
• The course can be completed by coaching on the
  floor
• Training can be given in English or Romanian
• The 3-days training can be given anywhere in
  Europe, for 8 to max 12 participants
• Project management tools/reporting can be
  included and their use taught

17
Management skills training modules

• Presentation skills
• Communication skills
• Negotiation skills
• Convincing/influencing skills

18
Management Skills training

• Modules are adaptable to the companies needs and
  the participants experience
• The course can be completed by coaching before
  and after performing
• Training can be given in English or Romanian
• The 1 to 2-days training can be given anywhere in
  Europe, for 8 to max 12 participants

19
What your trainees achieve ?

• Increased effectiveness good R.O.I. by your top
  management through our expatriate preparation and
  coaching on-the-spot
• Lasting results and cost effectiveness through
  our Training of Trainers-principle support in
  in-house training
• Improved efficiency training starts based on top
  managements objectives and employees needs/input,
  and focusses on end results training as means to
  achieve your goal, not as objective as such
• Buy-in from participants action-oriented
  classroom training and on-the-floor coaching
  avoid fall-back

20
What do we achieve ?

• In one word
• SOLUTIONS for your people
• LESS WORRIES for you...

21
Training Coaching the process

• Training Needs Analysis - if need be
• Linking to (Top) Managements Objectives
• Setting-up result-oriented action-focussed
  indicators before starting
• Preparation and review of training material
• Delivery and short term evaluation
• Coaching while putting into practice and middle
  term evaluation (new T.N.A.)

22

• Thank you for your attention !
• Ready to answer your questions now !

Pentamid Belgium Comm. V., t Vlietje 8, 2800
Mechelen, Belgium Pentamid Group SRL, Str. N.
Iorga 31, Et. 1, Apt 4, Bucharest 1
Romania office_at_pentamid.be 0032 15 270 840 or
0032 495 577 818 0040 21 650 42 28 or 0040 724
525 358
23
And then you hire people...

• The Romanian employee

24
Hofstedes cultural differences

• Belgium
• Small power distance
• Individualism
• High level of femininity
• Low uncertainty avoidance
• Long term orientation

• Romania
• High power distance
• Collectivism /
• Individualism
• High level of femininity
• High uncertainty avoidance
• Short term orientation

25
Precaution!

• The following slides are based on a study on
  cultural differences, though there is a high
  degree of generalisation
• There are many exceptions to the behaviours and
  profiles presented here
• These slides are made to give you a feeling of
  the average Romanian employee and are in no way
  intended to criticise or offend any person

26
High Power Distance

• Romanians do what the boss says more out of
  fear, rather than out of respect
• Romanians expect that their boss knows
  everything, thats why he has to take all
  decisions
• They never argue with the boss, even when he is
  wrong
• Romanians never say NO
• (daca zice seful, ce sa fac...)
• People are used to a directive management style

27
How to work with them?

• First be the boss, give directions and instruct
  in a respectful way build relationships
• Later ask their input
• When developing ask their solutions
• Only after proven capability let them take
  decisions
• Set clear objectives and clarify roles there is
  a high level of energy which can lead to great
  outcomes (people are willing to work hard!)