Conflict Resolution in Work Teams

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Conflict Resolution in Work Teams

• Michael Hobley

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Conflict has long been a motivational force in
the shaping of the United States (The History,
1998).
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Conflict Resolution in Working Teams

• How can a team prevent conflict?

How can a team grow through conflict?
How can a team handle conflict?
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According to Minneapolis meeting-management
consultant John Johnson, the meeting room is
where "battles are won or lost, blood is let,
alliances are born, and solutions are hammered
out (Oppenheim, 1994).
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How teams can prevent conflicts
Keeping lines of communication open
Clear understanding of each workers assigned
duties
The understanding we are a team and each member
is important
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A team that has conflict is not doomed to fail if
the conflict is managed and diversity maintained.
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How a Team Handles Conflict
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How teams grows from conflict
Stimulates new ideas
A sense of respect
Encourages growth
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The key to a successful team is finding common
ground in a struggle of views, opinions, and
power.
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References
Oppenheim Ph.D., Lynn and Langham, Barbara A.
(1994, April). Resolving Team Conflicts. RD
Innovator 92 Volume 3, Number 4. The History
Place American Revolution. (1998). Retrieved
April 22, 2003 from the World Wide Web
http//www.historyplace.com/unitedstates/revolut
ion/revwar-75.htm Weld, William F. Photograph.
http//www.indexstock.com/images/history.jpg (29
July 2003).