Management Information Systems

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Management Information Systems

• MBA (II) Final Semester
• Course Lecturer Farhan Mir

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Course Lecturer

• Farhan Azmat Mir MIMS Monash
  University Melbourne
• MBA (MIS) B.Z.U Gold Medal
• Consultation Method
• Best through e-mail address (farhanmir_99_at_hotmail
  .com) OR
• After/before lectures on lecture day OR
• Announced Timings in case of Assignments or
  Reports

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Lecture 1, 2, 3

• Introduction Overview

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Lecture 1,2 Administration

• Course Introduction
• Introduction of the Class
• Few Words on Lecture Notes
• Introduction to Lecture Methodology
• Management Information Systems Overview

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Course Administration

• New Assessment Criteria
• 20 Prim
• 25 Mid
• 45 Final
• 10 Sess
• Lectures Notes
• Available from Photostat shop before lectures
• Basically about lectures contents and discussion
  topics

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Course Administration

• Sessionals
• May be written assignments (details in coming
  lectures
• Attendance, Presentations, Quiz Class
  Discussion Participation
• Requirements
• Overall Class Attitude
• Things to Avoid (Referencing, cut-copy-paste
  Culture)
• Things to do (Innovation, Confidence, Work
  Attitude)
• Critical Evaluation the key

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Course Orientation

• Basically Theoretical focus
• Introduction of Concepts and Issues in the
  field of IS
• But
• The practical orientation will also be a major
  focus of the course
• Perhaps Demo from a local company by MIS Manager
  highlighting the practical issues and
  difficulties in the area of IS (Approx. in
  lectures close to MID in the week after MID)
• Case Studies

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Examination

• Questions will be formulated in a way to examine
  both bookish as well as conceptual thinking
• The Answers will be evaluated on the key
  requirement of critical thinking
• Other details will be given close to Prim

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Text References

• Focus will be on topics rather Chapters of any
  text
• Many Text/books are available in market
• Charles Parker, Thomas Case. (2000). Management
  Information Systems Action Strategy. (2nd
  Ed). McGraw Hill Book Company
• Kenneth C. Laudon Jane P. Laudon (2001).
  Management Information Systems Managing a
  Digital Firm.(7th Ed). Prentice Hall Company.
• But
• Not necessarily every thing is taught from
  the Text, Students need to broaden their view and
  consult as many additional references as possible
  (Preferably available in local market and from
  the Internet)

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Expected Topics

• Introduction to IS
• Systems and Models
• Management Decision Making
• IT Fundamentals
• Transaction Processing and Reports System
• DSS
• Knowledge-Based Systems
• System Development
• MIS in the Fundamental Areas of Business
• Contemporary Issues

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Introduction to IS

• The Background
• What are these systems?
• Why IS/MIS? (Goals Objectives)
• The scope of MIS
• The current International status
• The new trends
• The challenges and issues
• Counter Strategies

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Background

• Operational Efficiency
• Computers replacing manual activities
• Speed, accuracy, efficiency, capacity
• Information a Key Business Asset
• Information initially as a by-product
• Data Vs Information
• The realization about information potential and
  the need to manage it for competitive advantage
• The Early IS
• Slow computing
• Time consuming system development and information
  management
• Failure Stories

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What are these Systems?

• An organized combination of people, hardware,
  software, networks and data resources that
  collect, transforms, and disseminates information
  in the organization. James
  OBrien (1998).
• IS theory is however extremely vast and various
  classification definitions are available on MIS
• IS Perspectives
• Operational activities
• Management support
• KM
• Networking and e-activities

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Goals Objectives

• Operational Efficiency
• Functional Effectiveness
• Customer Service
• Product Creation Enhancement
• Competitive Advantage
• Communication and Networking
• Control Feedback

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Role Scope of IS

• Pervasiveness of IS
• Distribution, Payroll, MkIS, Library Systems,
  Student Enrollment, Inventory
• Functional Areas
• Finance, Marketing, Communication, Sales,
  Customer Support Service, Manufacturing
• Management Support
• MIS
• Decision Support
• Knowledge Management
• Networking
• EDI
• E-Business

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Current International Environment

• Last Decade (Heavy Investment in IT/IS)
• Success Failure Stories
• Australian Govt. IT Outsourcing Initiative
• (
• IS a normal life necessity
• Banks
• Communication Entertainment
• Government Essentials (Registration, civil
  administration)
• Continuous improvement research
• The hottest area of academic interest
• Ongoing Debates ( IT Bubble burst)

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New Trends

• Media popularity (Hype Factors)
• IS-related topics in debate
• KM
• DSS
• Tele-working/Virtual Organizations
• Online Services
• Information Based Products
• New Coming Lot of Professionals
• IS-Business Relationship
• IS based businesses

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Contemporary Issues

• IS Theory seems to be still in evolution
• People/Management a trouble area
• Keeping yourself updated (choice of technologies)
• Investment Analysis for IS
• Interaction between IT and other functional areas
• Career Development
• For us as Academic participants (Teachers
  Students)
• Controversial area of study (Hype another factor)
• Still the most demanded course in field of IT
• Have a look at some debates
• http//www.csc.com/features/2001/21.shtml
• http//www.csc.com/features/2002/22.shtml

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Counter Strategies

• ??????????? (More Questions than answers)
• Circumstances might change from situation to
  situation and organization to organization
• Continuous search for better IS options
• Knowledge about IS issues is more crucial than
  having the latest technology
• Recommendations
• Analysis of the IS decisions will require same
  care and deep thinking as done for other business
  and functional problems/situations
• Project Management

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References

• Charles Parker, Thomas Case. (2000). Management
  Information Systems Action Strategy. (2nd
  Ed).
• Kenneth C. Laudon Jane P. Laudon (2001).
  Management Information Systems Managing a
  Digital Firm.(7th Ed)
• James OBrien. (1998). Introduction to
  Information Systems A Networked Enterprise
  Perspective. (2nd Ed).
• Chris Woodward (2001), CSC Research Services.
  Creating Information Systems Harmony
• (http//www.csc.com/features/2001/21.shtml)
• CSC Research Services. CEOs are from Mars, CIOs
  are from Pluto
• (http//www.csc.com/features/2002/22.shtml)
• Grover S. Kearns (1997). Alignment of Information
  Systems Plans with Business Plans
• (http//hsb.baylor.edu/ramsower/ais.ac.97/papers/
  kearns.htm)