Nonverbal Communication

1
Nonverbal Communication

• Every form of communication
• except the words

2
General Principles

• You cannot not communicate (ALL nonverbal
  behavior has value)
• Nonverbal communication
• Is, for the most part, culture-bound
• Is primarily relational
• Is ambiguous
• Serves many functions

3
Functions of Nonverbal Communication

• Repeating
• Substituting
• Complementing (relational cues)
• Accenting
• Regulating
• Contradicting
• Deceiving

4
Types of Nonverbal Communication

• Appearance
• Physical attractiveness
• Body type
• Clothing
• Body orientation
• Posture
• Gestures
• Face and eyes
• Voice (Paralanguage)

5
Types of Nonverbal Communication

• Touch
• Distance (Proxemics)
• Intimate 0-18
• Personal 18-4
• Social 4-12
• Public 12
• Territoriality

6
Types of Nonverbal Communication

• Physical environment
• Space
• Color
• Temperature
• Lighting
• Noise
• Time

7
Enhancing Communication

• Remember Nonverbal is ambiguous!
• Consider
• Cultural influences
• Context of interaction
• Relationship between communicators
• Moods of communicators
• Check perceptions often