'uk Registry Update AfTLD 2nd African ccTLD Event

1
.uk Registry UpdateAfTLD 2nd African ccTLD Event

• Lesley Cowley
• Chief Executive
• 9th April 2008

2
Nominet presentation

• Internet in the UK .uk use
• The .uk model
• Mission, vision and values
• Scale of Nominet our current priorities
• Technical excellence
• Foundation
• International work
• Managing a growing registry

3
Internet in the UK

• Almost 100 UK domain names per 1,000 population
• Approx 5m .com and other registrations too
• 5 of the register is from overseas
• 50 of households have internet access (80 have
  broadband)
• 53 of people aged 16 have made online purchases
• Of people with access, their main activities are
• Email 90
• Instant messaging 43
• Multimedia content 40
• Internet radio 33
• Growth in online retailing, gambling and social
  interaction online

4
.uk use in the UK

• 48 of adults would use a personal web page to
  share information with friends and family
• 72 of adults visit a .uk web site first when
  browsing or shopping online
• 66 visit a .uk search engine in preference to
  any other when looking for information online
• 62 of Internet users think that a co.uk web
  address suggests that a company is more relevant
  and local
• Source YouGov independent survey, September
  2006

5
Background the .uk model in brief

• Private sector registry, not for profit
  organisation not able to distribute profits
• No formal agreement between UK Government and
  Nominet, no domain name legislation or sector
  regulation
• No contract with ICANN exchange of letters
• Policy advisory body representatives from all
  stakeholders
• Dispute resolution service that includes
  mediation
• First come, first served policy
• Registrar channel model
• Nominets scope changed last year to allow us to
  offer other registry services
• Nominet plays an active role in ICANN, ccNSO,
  IETF etc., etc

6
Our mission, vision and values

• Our mission is to excel in the management of the
  .uk domain and the provision of registry services
  in response of the needs of our customers and
  stakeholders
• Our vision is to be the leading supplier of
  registry services
• Our values are
• We are non-discriminatory, honest and transparent
  
• We bring a human touch to technology
• We are dependable, always doing what we say we
  will
• We are connected to the world around us
• We are innovative in the way we approach our
  business

7
Scale of Nominet

• Turnover 18m
• Staff 115
• Registrars 3,600
• New registrations per day c5,000
• New registrations per month 144,240
• Total registrations 6,739,198
• DNS stats 1 billion lookups per day
• Customer support emails 766and telephone
  calls per day

8
Strategic priorities

• Manage our finances
• Develop Nominet as a centre of service and IT
  excellence
• Develop our communications and marketing
• Take a leading role nationally and
  internationally
• Become an employer of choice
• Implement our corporate social responsibility
  strategy
• Creation of the Nominet Foundation

9
Technical excellence

• Our primary nameserver is dynamically updated
  with changes every 30 seconds
• We run our own international network of
  nameservers and also a secondary service to
  ensure that we have wide resilience.
• We have our main datacentre at our office in
  Oxford
• We have a backup datacentre with mirror data
  systems in a ex-nuclear bunker 100 miles away
• Our internal registry system is built on an
  Oracle database that runs on a 8-way cluster in
  our main site and is mirrored in our backup site
• We track and participate in the development of
  numerous technologies within standards groups
  such as IETF, W3C, ETSI etc

10
Foundation

• Prime purpose - public benefit to UK Internet
  stakeholders through education, research and the
  funding of suitable projects.
• The Foundation will be a stand-alone charitable
  company limited by guarantee, set up with an
  initial donation of 5m from Nominet
• The Foundation will be governed by a board of six
  Trustees with appropriate skills and experience
• The Foundation will possibly also be able to
  assist the development of the Internet in
  developing countries

11
International community

• Strategy taking a leading role
• ICANN
• ccNSO Council member
• Pioneered Exchange of Letters format with ICANN
• Support for the ICANN model internationally
• WSIS and post-WSIS
• Followed process closely
• Membership of Internet Governance Forum Advisory
  Group
• Learning from others
• CENTR, ccNSO
• Exchanges of experiences and best practice

12
Managing a growing registry

• Great systems
• Great infrastructure
• Good awareness
• Excellent security
• Excellent people

13
The changing CEO/Manager role

• Operational role develops to become a leadership
  role
• Inward facing challenges change to more outward
  facing challenges
• Managing just a few staff becomes the challenge
  of leading and managing many staff
• Just surviving day to day (hopefully) moves to
  planning and implementing strategy for 1-3 years

14
Any questions or comments?