Can VoIP Meet Its Social Obligations in a Regulated World?

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(No Transcript)
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Can VoIP Meet Its Social Obligations in a
Regulated World?
Scott C. Forbes, Ph.D. Microsoft Corp. January
24, 2006 200 to 245 pm
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• You have to run faster and faster just to stay
  in the same place!
• The Red Queen, Alice in Wonderland

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US Regulatory Silos
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VoIP Regulation
Rapid Rule Convergence
Information Services
VoIP
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Many Branches on Regulatory Tree

• Competition
• Data Protection
• Accessibility
• Law Enforcement Access
• Emergency Services Access
• Universal Service

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Social Obligations Broadband ISP
Interconnected VoIP

• CALEA sept 2005
• Trigger Send calls to accept calls from the
  PSTN
• DoJ asked in Nov. 2005 for expansion to one-way
  PSTN and any service covered
• Implementation Order to come soon
• Call-identifying Information (CII)
• Specific intercept requirements (e.g. encryption,
  signaling)
• E911 june 2005
• Must transmit 911 calls, call back number, and
  callers location to the local Public Safety
  Answering Point
• Nov 2005 deadline if cant rout, cant market or
  add subs
• Suggested require all VoIP service equipment to
  provide location information automatically by
  June 1, 2006

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What is Tapped?
2004 88 mobile, 40 federal, 19 overall
increase More secret than not no denied
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Emergency Services Wheres Waldo?

• Physical Presence
• Geographic location
• Latitude, Longitude, Altitude
• Situational Presence
• Where on a street
• Proximity to product or entrance
• Relative reference points

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Universal Service

• the Commission needs to revise the way in which
  it collects universal service moniesit doesnt
  account for the increase in bundled service
  offerings, the increasing migration to wireless
  and VoIP services or the shrinking long distance
  market.
• whatever rules the Commission ultimately
  adopts, these rules must impact all technologies
  both new and old equallyit is also
  imperative that the solution be faithful to
  Congresss directive to preserve and advance
  universal service.

source Remarks of FCC Chairman Kevin J. Martin,
TELECOM 05 Conference, United States Telecom
Association, Las Vegas, NV, October 26, 2005 ,
Delivered via Satellite from Washington, DC
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Universal Service More from Less
Contribution Factor 1Q 2006 10.2 of
interstate and international revenue
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Potential Regulatory Triggers

1. Provide a substitute for traditional telephony
2. Provide or market a service to the public
3. Provide a service for a fee
4. Own and operate an IP network
5. Collect Personally Identifiable Information (PII)
6. Possess significant market power (even if
   tangential)
7. Engage in rate arbitrage to limit tax/fee burden
8. Compete directly against an incumbent operator

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Complexity Awareness is Essential

• Connectivity
• Behavior cannot be decomposed into parts
• (Pipes Gateways Device) is not sufficient
• Emergence
• Interactions generate global properties
• Spam is a communal phenomenon (buyer, sender,
  receiver, tech, laws)
• Paradox
• False assumptions lead to outcomes different than
  expectations
• People wont trade privacy or tolerate low QoS

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Core Regulatory Principles

• Innovation Requires Light Regulation
• Regulation Should be Narrowly Targeted
• Legal Solutions Should Focus on Objectives
• Consumer Choice Must be Preserved