Social Software at Sandia History, Present and Future

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Social Software at SandiaHistory, Present and
Future

• Hope Niblick 2JUN09 Sandia, Livermore CA

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What do we mean by social software?

• Thinking around software has changed over time,
  as has the terminology
• Memex 1940s
• ARPA (advanced research projects agency) 1960s
• Augmentation (augmenting human intellect)
  1960s
• EIES (electronic information exchange system)
  1970s
• CSCW (computer supported collaborative work)
  1980s
• Groupware 1980s and 1990s
• Social Software 1990s software that
  supports group interactions

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Collaborative Tool vs. Social Software

• E-mail
• IM
• Discussion boards
• Workflow
• Mail groups

• RSS aggregation
• Wikis
• Cataloging (Delicious, LibraryThing)
• Media sharing (Flickr, YouTube)

• Social network
• Blog (trackbacks, comments)
• Microblog

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Collaboration at Sandia to date

• E-mail 1990 (cc Mail gt Exchange / Outlook)
• Instant Messaging -- 1999 (Sametime gt Microsoft
  Messenger)
• Team Workspaces 2000 (QuickPlace gt Sharepoint)
• Discussion boards (bicycle discussion)
• mail groups

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Social Software at Sandia to date

• Wikis
• Blogs
• Social bookmarks
• Podcasts
• Video sharing
• Microblogging
• Social networking

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What wikis have to offer Sandia

• collection of Web pages designed to enable
  anyone with access to contribute or modify
  content, using a simplified markup language
• allow users to collect documentation and keep it
  up to date collaboratively
• also used for scientific collaboration
• provide organization capabilities to information
  that would be onerous in other, more structured,
  platforms

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Wikis at Sandia

• Existing MediaWiki and Twiki instances
• Trac, Gforge SourceForge wiki components for
  source code project documentation
• Sharepoint has a limited wiki feature
• Confluence approved in 2009 for enterprise pilot
  deployment creation of a Sandiapedia central
  wiki resource (final name TBD)

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What blogs have to offer Sandia

• A website with regular entries of commentary
  displayed in reverse chronological order, usually
  on a specific subject. Generally features links
  to other content and the ability for readers to
  comment
• Other common features of a blog are the ability
  to do trackbacks and permalinks

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Blogs at Sandia

• Blogging since at least 2005
• Pilots include WebCo blog, Sandia Matters,
  Infoproviders and others
• Lab News Interactive built on blogging software
  (WordPress)
• LNI includes new Bloggers Row feature
• Als Blog (Al Romig)
• Lean Six Sigma Secrets (Laura Guedelhoefer, Don
  Lifke, Mike Lopez, and Rick Sherwood)
• Science 2.0 (Joe Lewis)
• Life on the Line Riding in Research (Michael
  Brumbach)

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What social bookmarking has to offer Sandia

• a method to store, organize, search and
  manage bookmarks of web pages
• uses tagging and folksonomy
• access bookmarks from anywhere, across machines
  and across browsers
• social component lets users share with specific
  people and add to the communitys knowledge in
  general
• public web examples Delicious, Magnolia, Connotea

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Social bookmarks

• Scuttle 2 separate installs at Sandia
• In CA, WebCo pilot/test was open and very
  successful during a short run
• NM Library used Scuttle for internal
  collaboration
• Dogear
• Delicious

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What do podcasts have to offer Sandia

• series of digital media files, usually
  digital audio or video, that is made available
  for download via web syndication. The syndication
  aspect of the delivery is what differentiates
  podcasts from other files that are accessed by
  simple download or by streaming
• allows for multitasking (listen to them on the
  train ride home)
• broadcasting of Sandia content for either
  internal or external audiences

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Podcasts

• CA Public Relations and Strategic Communications
  groups -- September 2008 launch
• Sandia Now has been turned into a podcast
  feature http//www.ca.sandia.gov/podcast/.
• Research being done at NM site on using
  podcasting for public relations.
• budgeted in 2009 to further explore podcasting

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What does video have to offer Sandia?

• Higher bandwidth and broadband availability is
  creating an expectation of video availability
• Many of the things going on at Sandia are
  visually exciting and video conveys the message
  much better than other media

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Video

• YouTube channel for Sandia videos
• A great deal of other video offerings refer to
  Sandia National Labs appear when you search
  YouTube

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What does microblogging have to offer Sandia?

• a form of multimedia blogging that allows
  users to send brief text updates or micromedia
  such as photos or audio clips and publish them,
  either to be viewed by anyone or by a restricted
  group which can be chosen by the user. These
  messages can be submitted by a variety of means,
  including text messaging, instant messaging,
  email, digital audio or the web
• short messages carrying concise information

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Microblogging at Sandia

• Follow _at_SandiaLabs on Twitter
• Pilot funded under web 2.0 project
• Laconi.ca
• Thunderbook status updates

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What do social networks offer Sandia?

• online communities of people who share
  interests and/or activities, or who are
  interested in exploring the interests and
  activities of others
• connecting individuals in an asynchronous, casual
  manner
• promote collaboration and knowledge sharing
• capture information about the community

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Social Network

• Thunderbook
• skill profiles
• publications
• project involvement
• piloting soon
• HR / peoplesoft initiative

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References

• http//delicious.com/accipiter/lunch2.0sss
• http//www.youtube.com/user/SandiaLabs
• On Twitter follow SandiaLabs
• Internal blogs at Sandia