TRICARE Perspective

1
TRICARE Perspective

• Customer View Point

2
TRICARE History

• Contractor Transition
• Record Freezes
• Large Volumes of Electronic Records
• Enforcement of Regulations

3
TRICARE Request

• Temporary E-Records
• (NARA Solution)
• Government Storage Preferred
• Subject Matter Experts
• (Best Practices)

4
What Works

• Mirror Paper Process
• Excellent NARA Training
• Excellent NARA Target Assistance
• NARA Management of Project

5
What Doesnt

• Development of Agency Agreements
• Communication Complexities
• Agency Roles Responsibilities

6
Management Support

• Records Management Low Priority
• Resistance to Change
• Lack of Leadership

7
TRICARE Benefits

• Central Repository for In-Active E-Records
• Long Term Migration Retrieval of E-Records
• Streamlines the Transfer of
• In-Active E-Records

8
TRICARE Benefits

• Technology Low Risk
• Economical Costs for Shared Storage
• Expert IT Assistance
• FISMA 2002 Security Compliant
• Compliant - All DoD Regulations

9
TRICARE Benefits

• Protects Government Records
• Loss of Government Records
• Incidents / Breaches Lower Risk
• Reduce Duplication of Records
• Complete Government Records Set
• Sensitive Information
• Managed Records
• Secure Records

10
Summary

• Customer View Point
• Success Struggles
• Management Support
• Benefits

11
Contact Information

• Jane Bomgardner
• Elizabeth.Bomgardner_at_tma.osd.mil
• 303-371-8677