Information Technology

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Information Technology Knowledge-Access-Power
Bill Carter Vice Chancellor, Information
Technology Houston Community College
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Topics and Projects

• Infrastructure
• Replace EOL Network Equipment and Upgrade
  Services
• Upgrade WAN Bandwidth and Wireless Infrastructure
• Implement Active Directory, Identity Management
  and SSO
• Develop Comprehensive Equipment Replacement Plan
• Process Optimization
• Implement Customer Service Support Model for All
  IT User Services
• Develop a Comprehensive IT Standard Operating
  Procedures Manual
• Implement Change Management Processes and
  Procedures
• Implement Institutional Report Tool and/or System
• Implement Data Warehousing Model and Analysis
  System

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Topics and Projects

• Portal and Web Content Management
• Implement Vignette Web Content Management System
• Train College Staff
• Disaster Recovery/Business Continuity Plan
• Build out of Disaster Recovery/Hot Site
• Deploy Out of Region Emergency Communication
  Server
• Business Continuity Planning for Administration
  and Colleges

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